Flights were delayed and we decided to try this lounge for the first time. It's smaller than the…read moreother Admirals Club at Charlotte Airport however we liked it more. It was clean and the staff service was excellent. The buffet was limited but good. Because it is a smaller airport, they don't have showers at their lounges. I am looking forward to visiting again.

We spent over five LONG hours here! (C/D Admirals Club) We had planned to use the lounge anyway,…read morebut with the delays, it was more useful, and was pretty crowded when we got there. The chairs are comfortable, and it's nice to have free drinks when you have to wait that long. Just being able to grab your own ice water was appreciated. But the TV had the little league championship on for hours. I didn't get up to find someone to change it, but how many people are wanting to watch that? Someone asked later and they put pre season football on. Much better! And the food... it's terrible! Seriously, just awful choices. It smelled bad. It looked gross. If we weren't so tired and worried we wouldn't get home that day, I'd have gone somewhere else and paid for food. I'm vegetarian and had some hummus, a roll and rice crispy treats. They do have a decent coffee machine. My husband had some kind of meat, and he said the soup was good. It had meat, so I didn't try it. The bathrooms were nice. And women everywhere know the value of a nice airport bathroom! Especially when you're stuck there for hours!!! As far as airline lounges, this is probably the worst one we've ever used. We don't usually fly American. But we fly first class a lot and usually get access to the lounges. If we were there again I'd probably still use it just for the nicer seating and bathrooms, and free beverages. But the food was just not good! I will add, the servers were good. They we're consistently picking up cups, cleaning the food area, cleaning the bathroom, etc. Which was saw because we were there so long! We left at 1045pm, which is when it closes. Our flight remained delayed and we didn't take off until about 1am, but that's another story...

Every so often, I fly through Charlotte on the way to another city, especially with Charlotte as an…read moreAmerican Airlines hub. I appreciate the Charlotte airport thanks to their restaurants, shopping, airline lounges, and the ease of navigating the airport. While there are a lot of lounges at the Charlotte airport, there are multiple Admirals Clubs. This Admirals Club location is the one I remember visiting earliest, well before the pandemic. I've been there several times since then with the most recent being a few days ago on my way home. The clubs and lounges in Charlotte's airport are much better than usual and there are more of them than usual. I have two travel premium credit cards: the AAdvantage Executive Mastercard offering complimentary Admirals Club access (including the two Admirals Club locations and the Provisions by Admirals Club location) and the American Express Platinum card offering other lounge access (including the Centurion Lounge, The Club, and other lounges elsewhere in the airport in other terminals) along with travel credits along with complimentary CLEAR and Global Entry membership. This particular location is near the Concourse C and D connector. I recall during the pandemic that this location offered countless food and drink options that were all individually wrapped and able to be taken to go. It was the 2020 version of what the new Provisions by Admirals Club is in 2026. This large lounge is often very full with comfortable seating, bar seating, and tables and chairs. There is complimentary hot food throughout the day from soups, Mac and Cheese, sandwiches, meatballs, and breakfast items (not all at once though). There are charcuterie offerings, dessert trays, a salad bar, hot and cold non-alcoholic drinks, snacks, and then house drinks. You can pay more for premium drinks and prepared meals. Access to the lounge is easy to get whether through the Citi Executive World Mastercard with free access for you and up to two guests. You can also pay $175 for up to three authorized users each receiving their own lounge access (with up to two guests). Also, One World alliance flyers with a certain status can access Admirals Clubs. I'm confident that making it easy to get Admirals Club memberships has led to lounges being overcrowded though now that you have to pay for authorized users instead of getting them for free in recent years, that may help. You can also redeem AAdvantage miles for membership or access to the Admirals Club. I would certainly stop by the Admirals Club location again in the future!

I worked with Matt. My flight was delayed. It didn't leave until 10:45 at night, which would put me…read moreinto Jacksonville past 12:30, and I would have missed my rental car because they were closed. Not to mention I would have 40 min drive to hotel and back the next day. He found another flight that was a little bit earlier and got me on it. I looked it up on the website and couldn't find it. He said that's because it was past the time I was supposed to be on it. That was a different flight that was also delayed, and he got me on it. He did not have to do that. I just really appreciate that. Five stars all the way around. Golden buzzer.

Amex does it best. Their lounge is truly the best option at CLT. The staff are always extremely…read morecourteous and helpful. The food is always hot fresh and they're constantly changing the menus. (The menu used to be the same for a very long time) I enjoy the quiet rooms when you need them. However, it's extremely hard to get them when it's busy inside. Keep in mind, sometimes you do have to get on a waitlist just to get into the lounge if it is during a busy travel time.

A fairly spacious lounge BUT no hot breakfast during early hour and a significant lack of outlets…read more The nearby Club CLT in Concourse A opens earlier, has a hot breakfast with service at your seat, and an abundance of outlets.

Great lounge, they're very nice and quick with the line to get inside. The seating is comfortable…read moreand the windows make its nice and bright. The food is pretty good too. I've been to this lounge a few times now and more often than not the food is good. Only issue is sometimes when it's really busy there's limited seating which hinders the experience. But overall, one of the better lounges I enjoy visiting when stopping in Charolette.

It's a small space for a busy airport, they've crammed about as many seats in as possible, and…read morethere's a wait-list when it's full. The food is typical for The Club, a cafeteria quality hot dish and a few snacks. The beer selections were above average, with some local options.

Crowded on a busy summer morning, but a great reprieve from the hustle and noise of the airport…read more Fantastic volunteers as well!

Nice little USO. Had simple snacks and sandwiches and coffee and sodas. Clean bathrooms and a quiet…read moresoft place to decompress from the fast pace of the airport. The volunteers were very involved and helpful. And pretty easy to find despite the construction being done around the place.

New Minute Suite. In pristine condition. Have the ability to shower here as well…read more It was nice to put my feet up and relax in between flights. Hate that more people will find out about this one as there's another one in the airport, nearly not as nice as this one.

So since I had a long layover in the Charlotte airport and my Chase Sapphire rewards credit card…read moreallows me one free hour here I decided to check it out. The lady working the front desk seemed annoyed in general. Not at all friendly. There were several people around the desk needing assistance. At my allotted time I went in the dimly lit room to find a sofa with a long rip down the middle so the foam was showing. That feels unclean. Then I tried to plug in my phone to charge. None of the plugs were working. They were wobbly and my charger wouldn't stay plugged in. There was a desk and a tv in there. I didn't bother with either since I couldn't even charge my phone in there. I stayed maybe 30 minutes just to enjoy some silence. When I left I noticed there was a different lady working at the front desk. I told her I was done in the room. She seemed just as unfriendly as the other lady. I didn't see any point in telling her my complaints- besides there were other customers that she was assisting. I have no desire to return to a minute suites. If I was desperate for a nap I might try again but I would ask for a different room if the outlets didn't work or there was a rip on the sofa. This was definitely not a good first impression.

Every so often, I fly through Charlotte on the way to another city, especially with Charlotte as an…read moreAmerican Airlines hub. I appreciate the Charlotte airport thanks to their restaurants, shopping, airline lounges, and the ease of navigating the airport. While there are a lot of lounges at the Charlotte airport, there are multiple Admirals Clubs. One such unique thing that the Admirals Club has done recently is create the Provisions by Admirals Club location, only in Charlotte at the time of this review being written. The Provisions by Admirals Club lounge was created for travelers on the go. It offers a lounge where you could grab what you'd like and then take it to go and take off. They offer complimentary food and non-alcoholic beverages like sandwiches, salads, fresh fruit, vegetarian options, coffee and tea, and bottled and canned beverages. Also offered are one-on-one travel assistance by team members and a streamlined experience where there is an option to take a quick bite at their high-top tables. When I arrived to the Provisions by Admirals Club a few days ago in Charlotte, I checked in as I would at any Admirals Club. I then went into a single room where a team member with a full refrigerated appliance would ask what I'd like between sandwiches, salads, grain bowls, fresh fruit, charcuterie board, and more. I was able to pick multiple options. I then got a choice of beverages where I selected a can of drinking water. I then went to one more area with bags of chips, brownies, cookies, and more. There were high top tables for anyone preferring to eat there. I took everything of mine to go and brought most of the items onto my next flight home. The clubs and lounges in Charlotte's airport are much better than usual and there are more of them than usual. I have two travel premium credit cards: the AAdvantage Executive Mastercard offering complimentary Admirals Club access (including the two Admirals Club locations and the Provisions by Admirals Club location) and the American Express Platinum card offering other lounge access (including the Centurion Lounge, The Club, and other lounges elsewhere in the airport in other terminals) along with travel credits along with complimentary CLEAR and Global Entry membership. This particular location is near the Concourse A, Gate A1. Access to the lounge is easy to get whether through the Citi Executive World Mastercard with free access for you and up to two guests. You can also pay $175 for up to three authorized users each receiving their own lounge access (with up to two guests). Also, One World alliance flyers with a certain status can access Admirals Clubs. I'm confident that making it easy to get Admirals Club memberships has led to lounges being overcrowded though now that you have to pay for authorized users instead of getting them for free in recent years, that may help. You can also redeem AAdvantage miles for membership or access to the Admirals Club. I would certainly stop by the Admirals Club location again in the future especially a Provisions by Admirals Club location!

This was a great option for those with flights in the A gates. It's structured for takeaway so it's…read morecold options for meals but it's perfect for grabbing things to take on a cross country flight. I already ate at the Admirals Club in the B gates so I just grabbed a sparkling water and some snacks. My flight was delayed so I appreciated having somewhere I could just sit an chill for a little while and it wasn't as packed. Large windows let in a lot of light. If they had a bathroom it would've been even better but I can understand why they don't. Loved being able to take things to eat and drink inflight.

Most priority pass lounges have gone downhill. There is always a waitlist for this lounge and it…read morefeels overcrowded once you get in. After a 30-40 minute wait to get in, it was tough finding a spot to sit as well. The food is mediocre especially if you are vegetarian or vegan. There is a salad bar, they had chips and dip, luckily a vegetable soup that day, and cookies. They also have pretzels, trail mix, and a coffee maker as well as a bar for cocktails. Because it is so packed, once food comes out folks rush to it and make a mess. Staff often cannot keep up with cleanliness or refills. There is only one bathroom. So sometimes there is a long wait.

The priority pass lounge in Charlotte airport terminal A is noise, 115 people confined in a small…read morespace and the staff serving and cleaning at the same time is everything but relaxing. There is only one bathroom for women, one for men and one for family. That causes line. The gate is a quieter place to stay if you want to relax or read a book The staff are not friendly, and the floor is dirty. Also, the Priority Pass application does not have a place to rate the lounges. Their service and accommodations are terrible.

If you're flying Delta out of Charlotte, do yourself a favor and make the walk to the Sky Club by…read moreA39. It's the newest one in the airport, tucked away above the far end of the new A gates, and I'd happily arrive three hours early just to spend more time here. Being a 10-15 minute walk from most A and B gates (and even farther from others), it seems to stay a little quieter than the other lounges, which is a huge plus. The entire space feels fresh, bright, and incredibly clean. The bathrooms were immaculate (complete with touchless doors), the seating options were plentiful, and there were thoughtful spaces for every type of traveler from cozy lounge chairs to workstations and even soundproof booths for calls or meetings. The large windows overlooking the concourse let in tons of natural light, while the frosted lower panels still gave the lounge a sense of privacy. The food and beverage setup was one of the best I've seen. Breakfast included everything from pastries, bagels, cinnamon rolls, eggs, and sausage to fresh fruit and charcuterie-style offerings, and everything stayed well-stocked. The drink stations were equally impressive, with the usual coffee, water, and soda options plus a separate specialty coffee bar with flavored syrups and even a lemonade station where you could customize your drink. What truly made this lounge stand out, though, was the staff. Every single person we encountered from check-in to the attendants throughout the lounge to the bartender were genuinely warm, welcoming, and smiling. They made the space feel even more inviting. This lounge is clean, modern, spacious, and just a little swanky. It's easily my favorite Delta Sky Club in Charlotte (and compared to other locations I've been), and from now on, this is the one I'll gladly go out of my way to visit before every flight.

This Sky club is hardly ever busy, but it has one of the best staffs I've seen. Excellent cooking…read moreand bar service. Lots of mobility accessible tables & rest rooms! Kudos

Burgers we cooked perfectly medium as requested. Fries were crispy and full of flavor. Would…read moredefinitely recommend a visit if you're looking for food in the area and stranded at a close hotel.

The Thanksgiving food was fantastic for those that could not make it home for the holiday. The…read moreservice was excellent, football on and a great slice of cheesecake can't be beaten.