Even though moving was a pain, U-Haul was wonderful. They helped me every step of the way. They…read morewere professional, reasonably priced and went the extra mile for me. The U-Haul in Lawrence was easy to access and picking up/dropping off could not have been easier. Friendly staff at all points of contact. Highly recommended.

Ok yesterday I had alot of praise for Uhaul but that changed with one phone call. I left a vacuum…read morecleaner and a two Wheel Dolly in the truck. I called and was told that there was nothing left in the truck. They claimed to check lost and found but nothing was there. I knew it had to be there because after leading it up I stopped at the gas station and went right to uhaul. So I went in and 3 different guys told me it was not there one kid even told me he check when I returned it because he cleaned it out. So now I'm like ok did we leave it at the house and I called and checked and no we loaded those 2 things on the truck. I go back into the store and say I want to check the truck myself so they take me out there and my stuff is the back the truck. The guy says I checked the wrong truck. Really ????? Sad that we have to get treated like this 3 different guys in that store told they checked the truck and nothing was in there. Just lied right to my face, as I'm sitting here writing this review one of the employees came out to ask me to move my car because I'm in the way. Really then I go in and ask for a manager and they say he is not in. So I need a manager to contact me about my issue. Or whoever the manager is they told me it was Chris. I already know they lied to me once so I won't shock if this was a lie also. I'm moving in a week or so and I'm really not wanting to go there so if anybody knows the manager or the owner please let know or ask them respond to my review.

This place sucks!!!! I called and asked them to hold a dehumidifier for me, they said sure, I drove…read morefrom Lawrence to Topeka to pick it up, oopsvthey already rented it to someone else. That is crappy business!

From the owner:  Rental Equipment for your construction, excavation, concrete, remodelling or any other DIY…read moreproject Equipment rental for your construction, remodelling, concrete, masonry, excavation, landscaping, and DIY project.  Skid steers, mini excavator, trailer lift, high reach, aerial lifts, trenchers, vibratory plates, compaction, tampers, air compressors, generators, concrete saws, core drills, jackhammers, rotary hammers, drywall lifts, mowers, seeders, slicers, aerators, 3 point equipment for tractors, pressure washers, centrifugal pumps, trash pumps, sump pumps, ladders, scaffolding, sewer augers, tillers, laser levels,Party goods and event equipment includes tables, chairs, tents, fountains, greek pillars, heaters, auxiliary lighting, linens, glassware, dishes, and much much more.

Very disappointed in their customer service. I have been using Gerken (used to be Croft) for many…read moreyears and my dad used them for many years. But today I got taken to the cleaners. They literally stole $486 from me. Here is what happened. I rented a trencher for $195 a day on Friday afternoon at 4:00pm with the plan to get it returned the next day by 4:00 since that is what time they close on Saturday. Unfortunately I could not get it cleaned, filled with gas and back to them by 4pm. I was about an hour too late. So I took off work on Monday morning to return it first thing at 8am Monday. When I got there I was told I would be charged for 2 extra days???? Well someone cant add because it was actually only 1 day and 16 hours. But here is what will keep me from using or even recommending Gerken ever again. If I returned this on Saturday at closing, they would not be renting it again until Monday morning any ways. Plus the hour meter shows I only used it for 1.8 hours. So a good company with good customer service will take all things into consideration and only charge maybe 4 hours extra or 1 extra day. Which I would have been fine with. But I can see that Gerken is not concerned with pleasing customers. they are concerned about making money. Thats why not just this Gerken but any Gerken will not be seeing any more business from me or anyone I know. Enjoy the extra $486

From the owner: Croft Rental offers a wide variety of rental equipment services and also does equipment repair. We…read morerent construction equipment, bobcats, trenchers, air compressors and towable lifts. We are also an authorized Stihl dealer. We also provide a full line of trailer sales and are a leading service provider for trailer repairs in the area. Call us!

We were blown away at the customer service and personal attention of this company. We used them to…read moreset up a tent for our inaugural open house of Maxwell's Cattle CO. The young men came our with the tent (very clean) and the tables and chairs (also very clean) and worked with us for the best place to set up. They were highly recommended and it was well deserved. We would certainly recommend them to anyone and we will use them for next year's event! Thanks guys!

Great service and better price for lawn aerator than a lot of other big box stores. Called the week…read morebefore and reserved in advance. Quality equipment and nice customer service. Will be back!