I chose this place in hopes that they would help my mom get her hearing aids, and I have to say for…read morethe most part the staff has done their basic job of doing so. What I'm not happy about is their lack of concern for the paying costumer. I came in to pay my Mom's bill and I waited over 30min before someone came to help me. I even had to knock on the wall and say "hello" in order to get the attention of someone. The lady came out and told me she was with a patient after the patient had left already and even knowing I was there waiting, she still didn't come out right away until I said something. I completely understand she was with a patient but she could have asked what it was that I needed and inform me how long it would take. It literally took her no more than 2-3min to charge me and give me the receipt. The way you conduct your business is everything. We are the costumer and as a medical professional and in my job, I take this very seriously! Always be courteous to your costumers!

My husband got hearing aids from this center and all was well...at first. Then one of his aids…read moreneeded repair but we were in the process of moving to another state. He went to a h/a center where we now live and after the repair they needed to settings (to save us the cost of a new hearing test). I called and asked them to send that information and they gave me "the runaround." To make a long story short, they did not send the settings for well over a week and not until after several phone calls from us and the new hearing aid center. They gave every excuse in the book ("we're too busy today" "they want us to send the entire file" (this was NOT true), and other inane excuses). So I would say that maybe if you continue to be their customer/patient all will be well, but don't expect them to help you out if you are not longer in McAllen.

The people at Wilson's are excellent! Larry, Frances and Mark all provide fabulous customer…read moreservice. I took my mother to Wilson's. They understand the problems people face who are hard of hearing. Mark went over the options my Mom had and did not try to upsell her with unnecessary features. He was very patient as he made sure my mom knew how to put them on, take them off and clean them. His instructions were clear and easy to follow. I highly recommend them. They were also cheaper than other places my mom had gone to.

From the owner: Healthy Hearing. Healthy Life…read more Wilsons Hearing Aid Solutions has been supporting the hearing needs of the Rio Grande Valley for 50 years. Our expert staff is dedicated to helping people enjoy life by offering the most advanced hearing technology and custom fit hearing aids available. At Wilson's Hearing Aid Solutions we know that few things are more important than being able to fully hear the precious sounds you cherish. If you or a loved one has been experiencing hearing loss, ringing in the ears or other difficulties in understanding speech we are your first step to better hearing. We offer affordable hearing aid solutions that utilize the most advanced hearing aid technology available. Our expert team will assess the extent of hearing loss as well as provide recommendations for affordable hearing aids only if necessary. We look forward to doing our best for you or a loved one, call us!

A+ Audiology, Patti are excellent, but sometimes their entry personnel can get a little insulting,…read morewhen giving advice, otherwise Patti is very good at customer service and audiology overall.

The receptionist Claudia was very rude, Hopefully the Doctor in charge read this. I will absolutely…read moreavoid doing business at this particular location. La recepcionista era muy grosera. Espero que el Doctor a cargo lea esto. En un futuro absolutamente evitaré ser paciente en esta locación en particular.

I just came from a free hearing screening and cleaning. The staff is so friendly and helpful. My…read moreaid was adjusted and I can now hear better than when I went in. I recommend this Beltone center for anyone who needs friendly service and a good product. Carol Kirkpatrick

From the owner: Beltone Hearing Care Center proudly serves the Weslaco, TX community as your local Beltone Hearing…read moreAid Center. We provide comprehensive hearing tests and evaluations, expert hearing aid fittings, and the latest Beltone hearing aids, including rechargeable, custom, and Super-Power Behind-the-Ear (BTE) models for severe hearing loss. Backed by 80+ years of hearing aid innovation and recognized by Newsweek as one of 2025's Best in Customer Service for Hearing Care, we deliver trusted, personalized hearing care to help you hear your best.

I went here years ago for throat issues and I saw Cesar. I never liked him or the care he gave me…read more He was always sarcastic and rude when I was struggling with issues. When I just needed help. The receptionist was great, and I love that she recognized me whenever I walked in. The other doctor/PA Jonathan was also good to me. But both Cesar and Dr. Glatz never treated me good and would exaggerate my attitude and tone when writing/recording their notes. Highly don't recommend.

Visiting with our daughters last summer, they told me how much better everything sounded for them…read morewith their new hearing devices. They both mentioned how much they had missed out on for years. So that prompted me to think maybe I should get my hearing checked. When I saw Dr. Steel I asked him if he could recommend a good audiologist. And he set me up at the Mackie Clinic. When I arrived I had the normal paperwork to fill out and after that was promptly ushered to see Dr. Mackie. The first thing he did was check my ears for ear wax. And boy did he find a bunch! Then I got to visit the audiologist to see if there were any deficiencies in my hearing. Sure enough, I was showing problems with high-frequency hearing loss. Visiting with the audiologist Marco Pulido we discussed the various devices available. Then we decided on a set of devices which I must say are working fantastically well. In fact, they are so good I hate to go without wearing them. And the follow-up visits are great too as he continues to fine-tune them for me and gives me additional pointers on the proper care for them. So, even if you are not sure you are having hearing problems, just to have things checked out you might consider giving the clinic a call.

If you need new hearing aids, or if you want your current hearing aids worked on this is the place…read moreto go. They are excellent and will spend the time necessary to get your hearing aids working well. They have opened a second office in Brownsville off Price Road.