This is a small family owned shop and the people know what they are doing! When they don't know…read morethey don't guess and instead look for answers. Super helpful and HONEST.

So how do you find a great auto shop. Find one thats busy. Chris and his family work long hours…read moreto get your car or truck fixed and back on the road. Call for an appointment

BEST REPAIR SHOP WEVE EVER BEEN TO! Our car broke down on the way to a festival and they towed us…read moreand got us in right away. Extremely reasonable price, and they got us in immediately and back on the road. Totally saved our vacation. They know their stuff.

I have taken both of my vehicles to them for as long as they have been in business. They always do…read morea terrific job, their prices are fair, their professionalism and courtesy are bar none. I recently went to a garage closer to my home out of simple convenience. I will never go back to that one again as they tried to overcharge me over $1,000. I humbly went to Matt and explained what I did. He did not get upset with me but rather he took care of my vehicle and saved me a ton of money. I will never make the mistake of going anywhere else again. I highly recommend this business!

AWESOME people here! James and his crew fix EVERYTHING at our house! if your looking for "Done…read moreRight" at affordable pricing then this is your place!

We had a flat rear while traveling through. They didn't have our tire size in stock. They called…read moretheir competitors to see if anyone in Alamosa had the tire size. No one did unfortunately. They installed our spare tire. No charge...! and sent us on our way. So kind and helpful.

We arrived at the Rio Grande Hospital in Del Norte. For some reason the flashers wouldn't…read moredisengage. After parking my car and turning it off to work on the problem, I could not restart the car, and the flashers continued to flash. Thank goodness someone at NAPA referred me to Mason. Mason came 'swiftly' and fixed the problem. I SWIFT'S AUTOMOTIVE!​

Can't say enough nice things about Mason. He came in on his closed day and a holiday weekend to…read moreboot to get us back on the road. Thankfully it turned out to be a simple repair but we were 3 hours from home. Helped us find a tow and a rental company so we could make it home while he diagnosed and repaired our vehicle. Thank you again!

**UPDATE: Since this was my second special trip into Alamosa just for an oil change & we're leaving…read moreFriday for a road trip to California, I couldn't put it off any longer and had to wait. Once I was in, I was, again, impressed by their professionalism and attention to detail. They provide awesome service and are good about answering questions and checking for specific problems. Hope they are soon able to figure out their staffing problems and whatever else is happening that causes them to send customers away.** The one time I was actually able to get my oil changed here, I was impressed with the service and customer service. I have, since, tried to go back multiple times and each time was told that I needed to come back in 15-30 minutes. Not sure how you run a business that keeps sending customers away. Sure hope they get their situation figured out because they really were good & convenient.

Stopped in without an appointment for an oil change and was in and out in under an hour. Fair…read moreprices and great customer service.

Totally bailed us out of a bad situation with a same day repair. Thanks guys. We would have been in…read moresuch a bad spot without their help

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

My vehicle lost power on the highway north of Alamosa, and I had to have it towed to the shop. They…read morewere closed when we arrived and the key drop was not obvious (later they told me only the locals know where it is), but next morning I hiked over from the motel to request service. They were immediately helpful and promised to check out the car and call me before I needed to decide on another night's stay. True to their word, they diagnosed the issue and called me within an hour. I approved the work and they ordered a part from a nearby town. They said it could be end of the day before it was ready but that they'd get me on the road that day. I was prepared for a long sit in the motel office after I checked out of my room, but shortly after noon I got a call that the vehicle was ready. When I paid for the repairs and collected my keys, Don said that they do their best to take care of out-of-towners because they know it's a hardship to be stranded in a strange town. The repair was perfect, and the new battery they recommended should be good for several years to come. I was home in time for dinner. You cannot beat that kind of service and kindness. Highly recommended.

"I want to publicly thank John and all his team for their excellent service. He accepted my car at…read morethe shop without an appointment, they fixed it right on time as promised, and the work was very well done. An honest, fast, and professional service. Highly recommended! Thank you very much."

We had a tire with a very slow leak. Stopped by Glenn's to ask where we should go have it looked…read moreat. He said his tire guy would be back in a couple of minutes. He came back, asked what was going on. He took the tire off right away and found a really small nail broken off at the head. Don't even know how he could have found it! He fixed it and put it back on. We are so thankful as we are towing a fifth wheel and side by side! We are so sorry we didn't even catch his name but he was great! Very reasonable and nice! Thank you sir!!!

Heading from Texas to Silverton, Colorado and my 4.7l 2001 Jeep Grand Cherokee started having a…read moremisfire just before Raton, NM. O'Reilly's Veriscan indicate code 1391 and A couple of crankcase sensor problems. I was able to pick up both sensors in Trinidad but could not find any mechanics to help me install them. Since I was staying overnight in South Fork, I called Glens Auto Repair in Del Norte, they were able to have me fixed up by noon the next day. The guys seemed real busy with all the vehicles but are willing to help out travelers. Reasonable prices and quality work. I highly recommend them. Five Stars