Been going here for years, had braces for a good 3yrs and 9mths and my teeth looked fantastic…read more During the treatment with my braces the staff, including the doctors like Mr. Doleva were all awesome and very, very nice. Their main goal with braces was to give you a fantastic smile in the shortest amount of time they possibly could accomplish it. They also worked with you if things weren't going exactly as planned. I unfortunately did have to get braces for a 2nd time after my bottom teeth unexplainably moved in weird ways (not their fault, nor' was it mine). They estimated I have them on for 1 year, ended up being 1yr and 5 months but now they look amazing. Also scored many ROG shirts in my time of being there! I practically have a collection! Overall, my experience was pretty good, I can't recall a time where I didn't have a good experience - and the staff here are all nice! Would recommend!

more worried about appearance and 5 star rating then anything else. Stopped my treatment early…read more.. glad to not go back.

I am a Vietnam war veteran with an additional Aetna Supplemental PPO Dental plan. I am in need of…read morenew dentures, contacted Grove Dental, made appt, had 1st impression made. Office staff verified (twice) at that 1st visit that they would accept Aetna's proposal of $1,602. Ten days later I return for another fitting Now they tell me they are NOT sure I have Zero co-pay for the dentures they have listed at $4,800. I leave asking them to clarify all this. NOW, they receive confirmation from Aetna, my agent and I do a conference call, the person At Grove Dental again confirms I am and will not be liable for any Co-pay PRESENT DAY JULY 27th 9:30am I arrive for my designated appt, again the office manager tells me they have not received the confirmation from Aetna, THIS is now the 5th incident where Grove Dental has no ides what they are doing when it comes to patient rapport. HOW, many times must I or any patient put up with such incompetence where the left hand has no idea what the right hand is doing, do they not talk to each other at Grove Dental does one tech do something and not tell the others, does one office administrator do something and not write it down or tell any of the others working in the office? TODAY, the office manager wanted me to have a seat so she could go over my records, why, are yo hoping for a different result than what you already have after 5 times of quoting me and Aetna a price for your services. SORRY, you're inefficient and NOT professional when after all this time you still can't get your act together. Had this scenario bee positive and not negative I would have reconsidered writing such a scathing report... WHAT GIVES WITH GROVE DENTAL ??? Is it the money or is it complete incompetence ?

lused to love Grove Dental and would tell everyone to go here. But now I tell everyone to never go…read moreto Grove. For the past couple of years I have had nothing but horrible experiences with Grove. They have double billed me, my parents, and I know friends of mine who were double and even triple billed. Every other dentist bills the insurance first and then you pay why they say you owe. But oh no not with Grove. You are paid in full at the time of your service you then receive a bill for double sometimes triple the amount you have already paid. Frankly it is borderline financial harassment. The doctors always seem rushed because of how many patients they have. The last time I got a filling the doctor didn't even wait until the novocain took affect and started drilling. I will no longer be a patient of Grove and will NEVER go back or recommend anyone here. Update from my original google review. I have since been to a new dentist who has told me that she doesn't see any reason as to why I have so many fillings. I now have permanent tooth pain because of the amount of fillings. I also have now have extreme anxiety going to the dentist because of the last experience I had at Grove.

Okay so the previous review here must have been from the original owners (Barrer and White) which…read morewere absolutely fantastic but the review was valid i guess if mom felt like thy were not empathetic about her kids allergy... That was 10 years ago and to have a review pop up under Dr. Bens name should be contested because this is his practice now. His orthodontic practice is EXCEPTIONAL and he would bend backwards to accommodate a child or anyone's allergy. I RECCOMMENED MARTIN FAMILY ORTHODONTICS TO ANY FAMIL IN NED OF ORTHODONTISTRY! VERY EXCEPTIONAL PRACTICE AND STAFF!

I have to say I was very displeased. The office staff was absolutely amazing. Very helpful and…read moresweet. From the moment I met the doctor, I was immediately put off. My child has severe allergies to nickel and latex. The staff was very understanding and careful with this. The doctor was too busy schmoozing with me that he started to put latex gloves on! I yelled at him and he attempted to simply switch gloves and not wash his hands. He did not apologize and acted as if it was no big deal. He then proceeded to tell me that he couldnt do anything for my child unless they used nickel products. He stated "there were minimal trace amounts of nickel in stainless steel products". I consulted my daughters allergist who became very concerned. Nickel would cause severe facial deformity! Very displeased and put off by that scumbag. I feel horrible for the staff!

Lousy customer service. The front desk insisted that I needed to leave a credit card on file for…read moreany "incidentals" such as a missed appointment. I told them I was not comfortable doing that, as I had 2 different credit cards hacked in the past year. I also told them that there has never been an issue with me paying a bill, I have always paid at time of service. She simply said, "this is our policy, you're not going to be able to come back after today." I have never heard of this and have been to plenty of dr's offices, plus a run a dr's office. They lost a good, paying customer.

if there was a -0 this is what would be given. I'm going to try to make this as short as possible…read more As I went in to have a bridge put in. after the impression came back went in to have fitted and it was not done right, there was too much play on the one side had to get another impression to have sent out again. almost 6 months later had the bridge put in. I can say I am not very happy with it. it has already popped out; I had put it back in and was able to get an appointment 2 days later and for some reason it would not come out so they did not want to force it out, so I left. just the other day it has popped out again was able to put it back in. I have had a bridge on the other side done at least 20 years ago from a dentist that has retired (reason I went to American Dental), and it has not ever popped out the way this one has from American Dental. I can also say the teeth on the bridge are a bit too big and I am sure I will continue to have the bridge pop out again. too much money to be wasted. this is very aggravating. also had an issue for my husband as he was going to have partials and the first visit the estimate was given and was paid however here to find out they would have to do some grinding of the jawbone and teeth extractions the cost was 14K he decided not to go ahead with the partial. had I not said anything (months later) I would have never got our money back. I even had to get the insurance company involved. they never even submitted the claim to the insurance company (even though it would have been declined) until after the insurance company got involved months later, we did get the money back. I have since found another dentist and they are wonderful. they even can-do crowns in the same day, no waiting. I would avoid American Dental Solutions if at all possible.

If you value your time, don't go here. They will delay your kids appointment the morning off and…read morethen also make you wait for over an hour past your appointment time to be seen. They show zero respect for their customers time and keep closing early despite being so busy they're late for every appointment. The actual dental care is great, but the time management is atrocious.

Absolutely horrible experience. I had an appointment today at 12:00 PM, and by 1:00 PM I was still…read moresitting in the waiting room and had not been seen. The women at the front desk were extremely rude and seemed more interested in talking on the phone than helping the patients who were waiting. I eventually left without being seen. If you make an appointment for a specific time, you should be able to expect at least some basic respect for your time. Terrible experience. I will never go back to this dental office. I would give 0 stars if that were an option

Everyone at ROG is truly the best of the best. They offer exemplary care, the latest and greatest…read moreorthodontic technology, and compassionate orthodontists and staff. Can't say enough kind words about ROG. Dr. Natalie, Dr. Doleva and staff cared for both my son with special needs and my typical child with a spirit of kindness that far surpassed my expectations. Not only will you be happy with your new smile but they make everything easy, from scheduling appointments to understanding your treatment plan and costs. A+ to ROG for making life easier when you or someone in your family needs braces

I have been a patient with American Dental Solutions for over a year. I have always received quick…read moreappointments, professional treatment, friendly greetings, thorough cleanings, along with great advice on treatments and understanding of my Gluten Free needs. I rarely wait more than 10 minutes after check-in and the service is done efficiently along with addressing all of my concerns.

I am sharing this review so others are aware before pursuing dental implant services here. After…read morereceiving implant work at this practice, I sought two independent second opinions from specialists in North Carolina. Both confirmed in writing that the implants must be removed and replaced due to improper placement and complications. This will result in additional expense, corrective surgery, and a great deal of stress. I have submitted a full refund request with documentation. I hope the company will take responsibility and resolve this professionally. Patients considering implants should be sure to get thorough consultations and second opinions before moving forward.