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American Car Care

3.3 (10 reviews)
Open • 8:00 am - 6:00 pm

Services - American Car Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

5 More Services

Auto repairs

Auto engine repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

American Car Care Photos

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11 months ago

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17th Street Automotive - VAA Virginia Automotive Association Annual Expo at the MAIN downtown Norfolk

17th Street Automotive

(57 reviews)

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

Transmission Repair and Service - Cut up broke heat shield now rattling

Transmission Repair and Service

(6 reviews)

I was in a pinch having a check engine light come up as I left the outer banks heading back to DC…read moreand nobody was open on a Saturday morning but them. I gave them the car and they thought they knew what the problem was and that it would only take an hour, but when they found they were wrong they continued working at finding the solution and ended up staying almost two hours after they were supposed to close so that I could return home that day. On top of that the people were genuine and friendly and it came at a very reasonable price.

Do not take your vehicle there when you pull up all those vehicles parked there is a bad sign. Took…read moremy Vehicle there in July of 2021 didn't get my vehicle back until July off 2022. Excuse after Excuse a1999 Ford F-150 standard transmission a 8 hr job for a clutch. Said it be ready in 2 weeks. so after a couple of months I said I'm coming to get it. He said Oh yours next. I go bk to check on my truck my transmission is out now it sat there for months oh My worker sick, Covid plus parts on the ship Sure tell me anything. Pick up in July 2022 made it to the Va Nc line 110 outside and just paid $ 2000 broke down on side of the road. So I had to have it towed bk I was told they forgot to put oil in the transmission. They cut up my vehicle to make a exhaust system fit because mine got stolen they didn't put the oxygen sensors bk in.. The wiring harness was ran across the manifold it melted the wires. My egr pipe was broken the pipe heat shielding wrap was stuffed around the pipe to hide it. They put the oxygen sensor that they forgot the first time in but ran 1 between the heat shield and the exhaust pipe . They Plugged them off the first time. I went to college for transmission rebuild.. My health got bad. I advise anyone after your work is done hear have a mechanic look at it.. I'm so glad I take my medication...

Beach Auto Repair - Diagnostic performed on all vehicles. Hight tech scanners, and qualified Automotive tech.

Beach Auto Repair

(7 reviews)

I wish I had read the reviews first! Please don't make the same mistake…read more I brought a vehicle to this shop for a pre-purchase inspection because it was near the dealership that was selling the car. The owner, Isaac, seemed kind, chatty, and very knowledgeable about vehicles. They had the vehicle for a little over two hours and only found that it needed an oil change and sway bar links. Cool. I ended up buying the car for $4,000. I brought it back to the shop a few days later to get that oil change and those sway bar links. However, mid-week when I called for an update, they claimed there were other issues that they didn't spot with the pre-purchase inspection. I respected they admitted it was their oversight, but obviously I wasn't pleased. Still, I told him to proceed with the repairs. Days went by without hearing from them. Several times I called, it went straight to voicemail, where I left messages, but never received a call back. A week later when I called, I was told a part didn't come in but it should be ready to pick up on Thursday. Great. People, it wasn't ready until a few hours before they closed on Saturday! Honestly, I think if I didn't keep calling, they'd still have it. The final bill was $3200. You read that correctly. I'm still in sticker shock. So, not only did this shop have my vehicle for two weeks, found issues after the inspection, and didn't keep me updated on its progress...they charged me almost as much as I paid for the vehicle to have it repaired. Needless to say, it still leaves a bad taste in my mouth.

See the issue i'm having is I could go outside? Turn my key and the car has no life. But if I…read moreconnect the jump box to it, it had a show a little life. But won't turn over, so after I had the battery tested today by freedom towing, he said, my battery level is good. Eh, but my alternator is keeping it from turning over.He said, my alternator i'm thinking it's my starter, so I kind of need help figuring out which part I need to buy

Chesapeake Auto & Transmission Repair

Chesapeake Auto & Transmission Repair

(18 reviews)

Very happy with my experience. They were very honest and upfront about everything. I would…read morerecommend this place to anyone and will be returning in the future. The new management is great!

If I could give this business a ZERO, I absolutely would!…read more On Tuesday, April 23rd, my check engine light came on not in the town we live in. My husband called this business because they were a recommended CarShield representative and close to where I was with my children. This has been the most HORRIFIC experience we have had with a mechanic!! He called on Friday afternoon to tell us that the warranty place wasn't approving for anything to be fixed and we would need to pay for everything out of pocket. My husband told him to go ahead and begin work on Monday. Over the weekend, my husband felt like he should call the warranty place to see why they weren't going to cover anything. The warranty company told us they hadn't made that decision because they were still waiting for an estimate and photos from the mechanic. They said if work was done without their approval then they wouldn't cover anything. My husband immediately called to leave a voice message at this business and told him to NOT do any work on the van until he sent in the needed information to the warranty company. My husband called 3 minutes after opening on Monday and talked to the business and reiterated not to fix anything until the estimate and photos were sent into warranty company and to let us know when that is done. My husband gets a text Monday afternoon saying our car was all fixed and ready to pick up. We were surprised because we hadn't heard from them to let us know they sent in needed information. We call the warranty place trying to give the shop the benefit of being busy and maybe they forgot to call only to find out they NEVER sent in the information to the warranty company!!! The warranty company stepped in and tried to get needed information because the moment we paid for it we lost all possibilities of being compensated for anything. The worst part of it all is that we are a family of SIX and my husband's car only seats FIVE, so we had to do a lot of juggling and weren't able to go places as a FAMILY because this sorry business wouldn't send in an estimate and photos to the warranty company. Essentially our vehicle was being held HOSTAGE because the shop wouldn't follow the process that he agreed to!!! I would 100% STEER CLEAR OF THIS BUSINESS!!! This business doesn't respect customers and lies to them. They have left such a bad taste in our mouth that we have scheduled an appointment with our normal mechanic to make sure the work was done correctly because of the lack of integrity displayed to us.

American Car Care - transmissionrepair - Updated May 2026

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