Flew in for the holidays and was very smooth process. As to be expected with small airports there…read moreare no major bells and whistles but super smooth and easy experience from flying in, deplaning, checked luggage. Our luggage came in super quick as well. They offer complimentary 30 minute or less parking when picking up or dropping off which is right in front of the airport entrance which is nice and something you don't get at larger airports. Overall super easy travel experience on arrivals!

Small and sweet airport! It has a food court on the second floor with a nice bar and grill. All the…read morerental car counters are inside the same building, which makes it super convenient. Parking is just across the building. The staff is friendly, and the airport is usually not too busy. Great little airport to travel through!

Ok, everyone knows about reading the fine print or you will get nickel and dimed, old news. Here…read moreare some hidden tips: 1. Don't fly allegiant unless you absolutely have to, primarily looking for a random airport in the middle of nowhere. 2. Bring some spare airplane parts......they typically need them before take off (this may save an hour or two.....you'll still be delayed 1 hr but thats better than 3). 3. Bring several books, meals, bedding etc.... you never know when you'll actually board and leave. 4. Don't read the plate on the door.....you'll realize the plane you flying on is approximately 35 yrs old. 5. Approach the trip with idea that you are NOT the customer. Not sure who is, but you are not. Manage your expectations and you will be ok.

Now I get it the poor one start review! Yes the lady at the counter before boarding! She is so…read morerude! She asked me to take out all of my stuff even if I splaying to her that I need to carry an small purse with me with my medical device's (2) I am diabetic type 1 and I need to have next to me my insulin pump and my smart phone and some candy just in case... and my wallet with my personal info ( medical info) she said that in vase of emergency the fly company will have my personal info. Yes they have my name and my emergency contact but that's it... my father just had a heart attack a few day's ago and I came to see him, my blood sugar is been so high for stress, and I understand is no ones problem, but If I am asking and requesting about what I need... have some empathy and stop been rude....

I recently flew in and out of Idaho Falls (via SLC). Flights were on time and on board crew were…read morefriendly. There's no service in economy, but if you're sitting in first there's a quick drink and snack service. I was fortunate to have gotten upgraded on both flights, so I definitely was not peckish or thirsty. Delta operates the Embraer 175 aircraft on this SLC-IDA route, meaning in first class, it's a 1-2 configuration, while in economy it's a 2-2 configuration. The Embraer plane is one of my favorite aircraft because there's no middle seat (despite it being a smaller aircraft). The on-ground experience was left much to be desired. The check in process was efficient, but a tad friendly with the counter staff seemed a bit robotic as if they wanted to shoo customers away as quickly as possible. Also, when I arrived in Idaho Falls Airport, my bag took a very long time to arrive - nearly 20 minutes. There weren't any other flights arriving at that time, but bags took longer to come out on the belt. So while the flights were on time and the in-flight experience was good, the other aspects (on ground within the airport) were subpar imo. So with that I give the Delta experience at Idaho Falls Airport a solid 3* rating taking into consideration both in flight and on ground experiences.

Pretty good facilities for a regional carrier. They only go to Salt Lake City. It is frustrating…read morethat an Idaho resident can't get directly to the state capital from here. I suppose delta can make more money sending people to SLC first. A direct route would be a much better customer experience!

Becareful evvil lying workers!! I used third party to purchase tickets. Alaska airline app and…read moreemail says you can check in within 24hrs of flight. I, my daughter and a stand-by were at gate having issues checking in using app. Gate keepers decided to help him and another stand by get in and stated couldn't help us check in. Next morning different worker announced names and would gladly help check in who hasn't. At Layover airpot in Seattle, ticket and app had wrong gate, missed flight. Their workers are not productive in helping but shoving it out to be your fault and making sure it verbally known. Most lack logical sense in thinking and genuine customer service. My suggestion check in way sooner. If app not working get to lobby to check in. And dont believe them when they point fingers, the workers and company lack accountability.

Friendly, on time. And very helpful which I appreciate. Thanks again Paul…read more I'll use again.

I've never been in a cab where the driver acts like it is a huge inconvenience for him to pick up…read morecustomers. After tipping well a couple times he never changed his demeanor. Also, very unreliable. And quick to anger. Causing an uncomfortable experience.

The rental car counter was inside the airport just next to the baggage claim area. I arrived about…read morean hour earlier than the time that I reserved for an economy car, but the lady at the desk was able to give me the car since it was already available. I was given a Toyota Yaris. When she gave me the keys she told me that they were aware of the door dings on the right side of the car. She told me to come back before driving off if I see any other dents or damage. The rental cars were in the parking lot just outside. I didn't find any additional damages so off I go. I took the car out to Jackson and back. The car was pretty new with about 6k miles on it, but it wasn't a very good car. It had bad handling and had no power whatsoever going up 5% let alone 10% grade. I was traveling solo, so if you have a full car and traveling with a lot of luggage, you might want to get something bigger. As for dropping off the car, I was taking an early morning flight out, so I noted the mileage and the fuel level before dropping the keys in the drop box at the rental counter.

No availability from anybody it's a one way communication. Terrible customer service you would…read morethink the people taking your money your money and any business would make themselves available. Horrible rental. I'll never use it again. Not to mention the car was dirty with gum and wrappers inside the tray...disgusting.

A few things went wrong with my travel to Idaho Falls. My flights were bumped, I spent far too much…read moretime in the airport, and I ended up arriving a day later than planned. By the time I finally walked in, I was physically and emotionally drained. I was apologizing for being late and honestly worried about whether I would still have a place to stay. I had called and left messages because everything felt so uncertain. But the moment I arrived, the two people at the front desk made all the difference. They immediately engaged with me, listened, understood what I had been through, and even shared a few stories about other airport experiences. After the stress of the previous days, that kind of welcome meant more than they probably realized. They are always friendly, warm, and easy to talk to. They even had a fun Pajama Friday, which I thought was awesome. Because of that experience, I will absolutely be staying with them each time I am in town. Sometimes it really is the little things that matter most.

First, let me start off that the snake river is right behind the candlewood and there is a really…read morebeautiful roundabout in the area also. From the outside, the Candlewood looked kind of old but the inside was really nice. I guess there was a remodel not too long ago. Our room was in the front of the motel and the snake river is behind it. Didn't know that till we were leaving. Our room was really clean lots of room to spread out. I feel bad we got there late and left early so I didn't get to look around and take pictures of this hotel. But when I left, I did see the free coffee. Thank you.

Had a lovely experience at the Driftwood Inn! Great views of the water and temple. We loved that we…read morecould just walk along the path along the river. Beware there will be tons of kids and adults zooming on electric scooters on the path. The Inn did have bikes available to borrow too! We really enjoyed our room, the pool and the spa! The swim towels were tiny though. As for the complimentary breakfast, the seating area was clean and the attendants for the omelet bar were so attentive.

Everything went well. Actually I booked an ADA room online. Once at the check-in desk, I verified…read morethat's what we would be given and for some reason, even though I booked it online, it didn't show as ADA in their system. Luckily there was one ADA room left. We were able to get all of our laundry done. There were 2 stackables. It was about $4 to wash and dry a load of laundry. Bring quarters. The shower was a beautiful walk-in, rock-tiled shower which my mom really enjoyed. There was ample space in the restroom area. The room was spacious and clean. My mom was able to navigate easily. We had 2 queen beds which served us perfectly. Walking along the river to the many various options for dinner was a treat. We ate at the Mexican food restaurant at the corner. That place was busy. Bar seating is not self serve. The enchiladas suiza and margaritas were fantastic. We were treated to custom omelettes the following morning. Other than the omelettes, it was the typical breakfast found at all the hotels. Great value. It was worth it to pay a bit more due to its location and amenities.