The flight attendant was awesome!! She was informative, responsive, and friendly to everyone,…read morealthough she was very busy - and she continued to smile. She made the flight from Atlanta to Los Angeles very pleasant.

Do yourself a favor and just drive. When Contour loses your luggage -- and trust me, they will as…read morethey did hope 5 people on our flight -- you will get an email with supposed tracking info that is a joke and advises that if they don't locate it in 5 days you will receive further information. You cannot locate them at the airport directly and the main number will not give you the phone number for the airport location because "it's not publicly available." The flight itself was fine, although we were concerned when the pilot told us there was some difficulty getting the cargo door open and he had to go help, and that he wasn't sure the toilets had enough water to work. Contour ruined my trip.

Avoid Contour Airlines at all cost. My arriving trip went perfectly, but trip out to go home never…read morehappened. I had a reservation from Greenbrier Lewisburg, WV, for a connection home through Charlotte, NC. A layover of three hours was insufficient to prevent missing the connection when the Contour flight was delayed. The flight out of Greenbrier Lewisburg was delayed as the plane was stuck on the ground in Charlotte. The crew on the ground in Lewisburg was very, very, nice, but information was nebulous. Ultimately, that plane came in and a flight went back out to Charlotte, but too late to make my connection. By then, I had already made other travel arrangements. The best kept secret at the Greenbrier Lewisburg Airport is a limousine service which can get you to another airport. Contour's ground crew never told us that, it was something you had to discover for yourself, although the airline is fraught with delays and cancellations. There is no Uber service, you cannot obtain a one-way car rental to drive home, and although Amtrak has a stop in nearby White Sulphur Springs, you can still wait a couple days for a seat. Whereas I ultimately made it home on my travel day, only six hours late, other people that attended the same conference I did were put up in hotels by Contour not just one night, but two. On their third day, they gave up on Contour and made other arrangements themselves. You literally have to escape. To Contour's credit, I received a full refund within two days.