*Definitely has roaches, they tripped our outlet and then came crawling out when we hit reset…read more
This honestly could have been a nice facility, but, due to the fact that it's so ill kept, I'm knocking stars off my review.
Booked our stay because we are military traveling for a PCS and it's a pet friendly hotel (with deposit per pet). However, everything is dirty. Just walking around the hotel, there is stuff all over the carpets (lint, pieces of paper, crumbs, I don't even know), smears on the linoleum (probably from pets or small spills, but you would think a day later they would be cleaned up), and don't get me started on the pool. We took our kids for a swim and someone's yogurt parfait was sitting on the chair and it was oldddd. The hot tub isn't working and the water is stagnant and nasty. Dead bugs in it and looked super cloudy. One guy actually said he asked someone about it and they apparently said they would come "turn it on," but never showed up. Probably for the best. The bathrooms next to the pool are trashed. Toilet paper everywhere. Someone took a huge poop in the women's room and it either didn't go down, or they didn't bother to flush. The outside gazebo looks beautiful though. They have a very nice set up where you can grill and hang out.
Maybe the lady at the front desk was having a rough day, but I went to ask for pool towels because, surprise, they weren't stocked, but her demeanor honestly made me feel like a burden for even asking. I didn't even bother mentioning the hot tub like I was going to.
The fitness center is... lacking. The treadmill won't even turn on and I had to mess with the elliptical settings to find one that didn't say error. Not sure about the bike, I didn't try it after I got the elliptical to work. They have exactly 11 dumbbells, no water in the jug or wipes in the dispenser, and it's apparent that someone didn't clean up after themselves because there were paper towels and a wadded up regular towel just sitting around.
They do offer guest laundry, but it's not free and you can't use your own detergent, it's preloaded. Each load costs $2.50 per washer and dryer.
Our room is a decent size. We have a kitchen with a ton of empty cabinets, a handful of dishes, and almost a full sized fridge. I'm happy about those things! But the pull out couch was pretty awful and my poor husband ended up sleeping there with our daughter. There was food in the couch when we opened it up. Our sink had men's leftover beard trimmings and our shower had someone else's hair still. Our room has splatters all over the wall from God knows what abd the carpet is stained. I feel bad letting my toddler walk on it.
Don't get me wrong, I've stayed in some sketchy places before, but for $300 for one night? No thank you, it's just not worth the price.