We met with Joe Olvera Jr. on 10-24-19 to review the plans for our new home build and a workshop and greenhouse. After reviewing the plans, we agreed on a price for the framing and roofing. On 11-16-19, Joe Olvera Jr. met us at the property with the contract outlining the framing and roofing project. At that time he indicated that his crew would start on 11-18-19 on the home. He also offered that beginning the week of 11-25-19, he would have a second crew on site to complete the greenhouse and workshop. He stated that all work would easily be completed by the end of November. He requested a down payment of $4,296.88, which was 25% of the contract total. We were reluctant to do so but he insisted and assured us things would progress quickly.
On the morning of Monday, 11-18-19, we called Joe Jr. as the crew had not arrived. He said they were in transit. The four person crew arrived at the property at 10:30. They took a lunch break from 12 noon to 1:30 and started putting their tools away at 4:30 and left promptly at 5. This work schedule maintained for 11-18, 19 and 20. We experienced light rain on 11-21 and 22 and Joe indicated the crew would work on Saturday, 11-23-19 to catch up. No crew showed up.
On the morning of Monday, 11-25-19, a smaller crew of three workers came to property. We called Joe Jr. and expressed our concern as the job was moving very slowly and the second crew he offered had not shown up. The smaller crew worked 11-25, 26 and 27. With the Thanksgiving holiday, they did not work the rest of the week.
On Monday, 12-2-19, we called Joe Jr. in an attempt to find out why no one had shown up to work on house, etc. He did not answer the phone, so we left a message. He did not return the call. On Tuesday, 12-3-19, we again called Joe Jr. He indicated that he had fired the crew but was getting another crew together to complete our project. We also called his brother, Michael Olvera. When he answered, we explained our concerns. He indicated that he would talk with Joe and give us a call back in 5 minutes. He did not return the call and repeated phone calls the rest of the day where not answered.
Throughout the remainder of the week of 12-2 to 12-6, we made repeated calls and text messages to both Joe Jr. and Michael. Each time the calls were not answered, a voicemail message was left but no calls were returned.
On Monday, 12-9-19, we again left messages for both Joe Jr. and Michael. We also called the office and spoke with Joe Olvera Sr. Joe Sr. said he was not aware of the problem and also was not aware of the contract or down payment. He indicated that they would "take care of it". Shortly after speaking with Joe Olvera Sr., Joe Jr. called and assured us that they had a crew and they would be here on 12-10-19.
Unfortunately, it rained on 12-10-19. We did not hear from Joe Jr. but assumed the crew did not show due to the weather. On 12-11-19, we called Joe Jr. at 10:30 when no crew showed up again. He did not answer so we left a message. Both Michael Olvera and Joe Olvera Sr. were also called but neither had an explanation for why no one showed. We were repeatedly assured that a framing crew of 4-5 would be at property on 12-12-19.
On Thursday, 12-12-19, no framing crew showed up. Phone calls to Joe Jr. and Michael were not answered. Joe Sr. just keeps saying "we take care of".
At this point, we have very little work completed on the house project and nothing done on the greenhouse and workshop.
We have repeatedly asked America Roofing and Remodeling to either complete the project as outlined or simply refund the down payment if they are unable to do so. We have been unsuccessful in getting them to do either. read more
