I had a horrible experience at this hostel. I was traveling solo and stayed here for almost a week in a private room/private bath in May 2019. I decided to stay here because it had been voted "best hostel for solo travelers." They also sent me a list of tours/excursions that they offered after I placed my booking. But, there were several mishaps during my stay... 1) Room: the sink basin in the room is poorly designed and too narrow. There isn't a place to put a bar of soap and water splashes everywhere and drips down to the floor. There was a significant amount of black mold in the shower (see photos). The bathroom was tiny. Housekeeping would never change towels or bed sheets. If you had a dirty towel on the floor, they would just take the towel and not replace it (then subsequently charge to get a new towel). The hostel also chains their air-conditioner remote and TV remote controller as if someone is going to steal it, despite paying a fortune for the room. 2) Tours: even though the hostel sends a "brochure/menu" of tours immediately after booking, the staff didn't really know/understand what these options were when I inquired about it at check-in. All of the tours that they advertise are handled via a third party company. So, they had to check with the tour operator for every tour regarding the availability and prices. You would think that they have so many travelers that they would know at least the prices for these tours. What was even more frustrating was that the manager Cynthia would tell me to book tours by 10pm the evening before a tour and basically be told later by one of her staff members that it was already too late to reserve a spot. I just couldn't figure out what was the disconnect with the manager, staff members, and myself... 2a) I booked a pub crawl through the hostel. I had inquired about an LGBTQ-specific pub crawl. The manager of the hostel, Cynthia (an older woman with glasses), actually took my deposit, gave me the wrong address to the pub crawl. I had taken a 30-minute UBER to Palermo by myself to find out that there was no pub crawl at that location. When I called the hostel regarding the mistake, a staff member named Augustin, told me that she didn't know of an LGBTQ pub crawl and that the manager in fact gave me the wrong address to the meeting point. Moreover, she told me that the manager couldn't have understood what LGBTQ was. How are you in the hospitality and tourism industry and working in Buenos Aires and not know what LGBTQ is? Complete waste of a Thursday night. 2b) I wanted to book a gaucho tour, but was told that there wasn't any availability for the whole week...I also wanted to book a skydive, but the staff already proved to be overly incompetent in other areas and I decided not to do it anymore. 3) Location: the hostel is located in San Telmo, which can be really inconvenient going out since most of the bars and clubs are in Palermo. Most of the bars in San Telmo are dive bars. I also found myself taking a ton of UBERs to Recoleta. So, I guess the location is good if you're planning to stay around San Telmo, but there are much nicer areas to stay in Buenos Aires. 4) Price: overpriced considering the location, and the rate didn't include breakfast (which you have to pay for separately). They also don't guarantee tours that they advertise. 5) Staff: the manager, Cynthia, needs to be trained properly on what tours and amenities are offered at the hostel. And then, she should use what she learned to train her staff because they are just as clueless as she is. Their incompetence cost me a lot of wasted time and frustration while on vacation. I ended up staying at another hostel when I returned to BA for my return flight. I would not recommend this hostel to anyone. read more

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A really nice hostel in a great location in Buenos Aires, we stayed at America del Sur for the first 5 nights of our trip and were all generally pleased with it. Alot of a hostels value is determined by the other people staying there in my opinion, which isn't really up to them so they're a bit hard to rate, but I'll do it anyway. The long and short of it: 1. Rooms. The rooms were pretty standard as far as hostels go, but were kept very clean. We stayed in a private and a public room (see below for reason) and both were pretty satisfactory. The beds were comfortable and the sink and shower had good (if not overpowering) water pressure and hot water. The air conditioning worked fine in both rooms and overall we were pleased. Couldn't have asked for much more. 2. Staff. The staff is what put this place over other hostels. The girls working there made sure that we had everything we needed. Our reservation through hostelworld.com did not register in their servers somehow, so they upgraded us to a private room at no extra cost until the public room that we booked was available. They were knowledgeable of the city and could always provide a recommendation or best route to an area, and were overall very helpful and friendly. 3. Extras. The hostel offers an array of extra activities including a free walking tour of a different area of the city daily, pub crawls, sight seeing tours, and other fun events for you and your hostel-mates. There is also a large common area and outdoor patio and beer for sale in the lobby if you would rather just kick back with a drink. The kitchen is pretty standard hostel size (small) but well stocked and easy to use. 4. Location. America del Sur is located in my 2nd favorite part of the city (1st being Palermo) and is a quick walk to plenty of bars and restaurants. It's also located close to a few train stations that make it easy to explore other parts of the city. 5. Price. America del Sur is a bit more pricey than a few other hostels in the area but I think it was well worth it. It's still much cheaper than a hotel and the clean, well kept rooms make the extra cash worth it. Still, if you're really price conscious and need a place to crash for a few nights there are cheaper hostels located not far from this area. It's hard for me to say I would return to America del Sur because I would like to try out the bevy of other hostels in what will always be an abbreviated stay in Buenos Aires, but I would happily jump ship to here if I found my current hostel being sub-par. Great place to stay to save a little more drinking money for vacation! Overall Grade: B+ read more

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Technically this spot is called Americana Del Sur, But Stayed here in a private with my own shower on the 5th floor and for the price it was like a one star hotel i could have gotten a hotel for maybe cheaper and nicer. I prefer the hostels when traveling for the chance of mingling and meeting new people. The place was kind of dead with not much interaction. They do offer some tours and tango nights etc. I cant blame the staff at all, cause they are super friendly, nice, helpful all of the above. The music and lounge area is nice though, and the rooms are cozy, and kept clean. All in all I would say if you are looking for more of a mixed up beat crowd perhaps go somewhere else. doesnt need to be a party hostel, but the hostel itself is very nice. I think if the privates were slightly cheaper this would be more of a 4 star stay. read more

A cleverly designed building in a great location a few blocks from some excellent restaurants and bars. Spotless 4 bed dorms. Very filling breakfasts. But the staff are really very special. Friendly, helpful and supremely knowledgeable. This is a perfect place to stay in Buenos Aires. read more