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    Amco Auto Insurance

    5.0 (1 review)

    Services - Amco Auto Insurance

    Car and truck insurance

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    9 years ago

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    Fred Loya Insurance - When I asked for her name on the business card..

    Fred Loya Insurance

    (2 reviews)

    Everyone needs Insurance, what we don't need is attitude paired with poor customer service…read more I walked in to purchase insurance and had the unfortunate timing of getting paired with "estefani." I brought my elderly grandfather along for the ride and she was cold and unfriendly to him, despite him being a generally friendly and playful man. She kept it short and inpersonal which would have been fine if she didn't start inventing ways for them not to take my business. I got the policy when it's all said and done because she is not fred loya, she is just an unhappy person that works for fred loya. #writeyourfullname

    I attempted to start a policy back on August 17, 2018 and had to ultimately cancel, which I did the…read moresame day. I signed cancelation forms and was told that I would receive my refund within 5-7 business days. After that time frame passed I called to find out what happened to my refund. I was then told that my refund wasn't processed until a week later and mailed out at that time and should receive my refund in 3 weeks. I called back after that time frame ran out and was told that there could be a delay due to the labor day holiday. It is now October 3rd and STILL no refund check. I called once again and this time told I need to go into the office and someone will cancel that check and issue a new one but I will have to wait again for another 3 weeks. This is complete BS, and not a good way to do business. Fred Loya is fraudulent and I will be reporting to the BBB.

    Amco Auto Insurance - autoinsurance - Updated May 2026

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