The Emerson has been the best apartment complex I have had the pleasure of living in. They keep the…read morecommunity clean and well kept. They are fast to send out any new information/news and community updates. The staff is always so friendly and helpful. I'm enjoying my experience here at The Emerson!

I don't think I can say this enough. Stay clear of this apartment complex. I lived here for 4 years…read moreand the leasing office has always been terrible. After moving, I called to inquire about my deposit check that is expected to be refunded back to me. I spoke to Sierra Argon who proceeded to tell me I'm not receiving one even after the complex sent an email including amount that will be refunded. After asking Sierra why she provided false information on a recorded line. She hung up in my face and screened my calls. Forcing me to come up to the residence. Sierra continued her unprofessionalism by not allowing me to speak or ask questions regarding her information. Sierra is incompetent and unprofessional, save yourselves the headache.

***Review Update (lousiest $1045.00 you could ever spend on rent is here)…read more You may think this is petty, but please refer to my first review and pay no mind to the reviews that say they lived here for less than a year and a half because I've been here for over 4 and am counting the days until my lease is up. You will never have the same manager for over a year. Today I received a call this morning saying that I have a package at the office and that they close at 6 pm, so I left work to make it at 5:57 parked in the front parking lot. I see a woman leaving locking the door and asked her if they were closed and she said yes, so I asked her if she could let me get a package and she said "well you can try tomorrow at 7 because we close at 6" I told her that it was not 6 yet and if there was a way she could just open the door and she said she could not reset the alarm and she could not do it at all and I told her, but it's not even 6 and she had the nerve to tell me In a snobby way with a neck roll "well I'm sorry that I closed two minutes early" and my blood started to boil and I said "excuse me!!!??? Who is your manager???" Maybe I would have been surprised with her response when I first moved in, but as trashy and unprofessional as the is place is getting it didn't when she replied that she herself was the manager. Management along with other things is what is definitely wrong with this place, like how hard is it to do something as easy and simple as HONORING YOUR HOURS and let's not forget the bad work maintenance does.... I had my thermostat changed out last year because it broke and this is how they left my wall!!!

Do not move here. THE worst apartments I have ever lived in. April, in the office is very rude and…read moreunprofessional. Don't expect her to get back to you about any concerns you may have. It's Tx law to give a 48 hr notice to enter a unit but they had a company banging on our door multiple times to come in without notice to check for damage from the snow storm TWO WEEKS after if happened. Cops are there about three times a week. Two shootings in one year, loud music all the time, people revving engines all night. I am beyond happy to be out of there!

Avoid! I've lived here 4 months reported the same water issue 5x it's still not fixed…read more Maintenance damaged my personal property complex will not take responsibility since I don't have video evidence. Terrible management.

I lived here twice, First problem I saw was dog feces pretty much every where, especially in the…read moredog park. No one picks it up Second time I lived here I have been eating up by mosquitoes from day one. I told Jimmy but he did nothing about it. My dishwasher was broke water would not drain and it stunk bad. They didn't replace it but they couldn't fix it. It's expensive for a mediocre apartment.

Don't waste your time here!…read more I applied for an apartment here on 8/11, I was told the process would take 5-7 days, and I was later informed I was approved via email and I only needed to provide one more document. On the very day I was supposed to sign the lease and move in Friday 8/22. management abruptly reversed their decision and denied me(I was told the decision had nothing to do with the last document they asked for.... Also during the whole process I had to continuously call and ask where they were in the process / did they need anything else from me, they did not reach out first for anything else needed until after I would call and ask if they needed anything. This wasted valuable time and left me in a last-minute scramble to find housing. Communication was poor, and the process felt misleading and unprofessional. If you're considering applying here, be cautious and have backup options, as my experience suggests they do not handle applications fairly or consistently

Peter is always there to assist me with his warm and caring attitude. Like all of the staff here…read more I've lived here for seven years and will continue to stay here because of the wonderful staff that you have employed. THANK YOU!

New resident here! I love this place so far. The amenities are amazing, who can say no to unlimited…read morechai latte during this season? The pool is beautiful, love the palm trees so much. I wish we moved during the summer so we could enjoy the pool but it's okay, there's always next summer. We found this place on accident actually, we came to visit a friend and were captivated by how clean and new the place was. My previous apartment was built in 1999 and had pest issues that were unsalvageable. So I immediately knew I wanted to live here next. I'm so glad we made the decision to come here. Front office staff are extremely friendly and professional. They are about their business but also very understanding, which is a rare quality that is undervalued at most places. Maintenance is prompt and very thorough as well. I knew I was in good hands when they followed my request to wear shoe covers. It's the little things that go a long way. I can't brag about my new place enough.

These pictures are from the past few weeks. Management does not respond to my emails and I don't…read moreknow what else to do. This most recent dumping has not been addressed for a week now. I talked to the front desk about this on Monday and NOTHING HAS BEEN DONE.

Just so you know you can contact whomever you wish. But we did call both numbers. The Bellisma…read morenumber went straight to voicemail. And I looked up the Tesla number which no one answered. And asking him for further details. He didnt really cooperate on what we asked for. Very Very simple process and It wasnt going smooth due to all the errors on his part. Anyone who has a business would see that it is fishy. He should be more prepared in the future. Also Its not discrimination because hes not white. We gave him multiple chances after telling him what the issue was and he dug a bigger hole. Sorry for the inconvenience. Have a good Day. Show trimmed content

From the owner: We build places for people to connect, engage, and call home. When you live at LC Pflugerville,…read moreyou’ll find our community residents playing in our pet-friendly green spaces, enjoying co-working areas while sipping our favorite coffee or tea from chic Morning Ritual coffee house, lounging at our resort-inspired pool with food and drink from The Goat Bar and Restaurant, socializing with friends in open courtyards, or staying healthy at our on-site gym or through our sand volleyball leagues. We call it "The LC Difference," and you’ll be happy to call it home.

Great place to live, Ashley and her team have created a safe environment where people can work and…read morelive freely. Love how well kept these apartments are for the price point I say it's a win! Luxurious and well worth the money.

If i could give these apartments a 0 rating i would. The amount of things that have happened while…read moreliving here is actually insane. And the leasing office people literally have no sense of urgency. Number one, our vehicle got stolen , and can you guess why. Since living here for the past year, the gates have been broken and never fixed. They are open 24/7 and they wanna worry about charging me an additional charge because of how i placed my trash outside without the trash bin??? Yea okay seems like theyre focused on fixing the wrong things. As our lease is FINALLY coming to a end, they "fixed" the gates but they dont open when you use the gate remote. Second, i had a package delivered into the mail room and when I went to go retrieve the package, it was not there. I called the leasing office to see if they can check the cameras to find who might've taken my package and they basically said that there is no cameras in the mail room but only where the amazon hubs are at, mind you this camera is literally facing ONE WALL of the mail room. No cameras facing where you come in and out but one facing only one side. They told me they couldnt help me??? Third, when it came down to getting a garage, they gave me a remote to a garage that was already taken by somebody living here. Talk about a mess!!!! This is few of the many things that have happened while living here and i DONT recommend!!!!

I had the pleasure of living here for 10 months and couldn't be more satisfied. I simply moved out…read moredue to needing to be closer to downtown, otherwise I would've continued my stay here because though the place wasn't perfect, anytime I had any issue, the property was able to remediate any concerns I had pretty swiftly. I've been in the Austin area for 9 years staying at various complexes and this has become one of my favorites where you can find a lot of value for the price you pay with spacious apartments, a nice pool, gates to secure the property, and great customer service from Roxanna and Adriana. Glad to have stayed here and will miss it!

Please read so that you make an informed review prior to leasing at this complex…read more I was trying to give the new management a chance to adjust since we got a new company managing us and I know patience is key. However, a lot of the same safety and cleanliness issues repeat themselves regardless of who comes in and manages this property. (This is the third company managing the property in about a year and a half) Around this time last year, my neighbors apartment was broken into and a large number of valuables were stolen. I didn't know there had been a break in at the apartment next to me, until Pflugerville PD showed up asking if I had seen any suspicious activity. "Presidium" said nothing regarding the specific incident. The complex's failure to make residents aware of the incident brings me concern for our community especially since the door was KICKED in. Then, the night before last, someone attempted to break into my car along with other cars on the property. I was never made aware by the complex that this had occurred. I only found out that someone tried to break into my car, because Pflugerville PD showed up at my door at 10:00 at night the evening after, asking if I wanted to file charges against the individuals who attempted to break into my car. Luckily, for me the individuals were not successful in their attempted burglary. First off, I was completely shocked at the fact that this occurred, since "Presidium" said nothing to me. To be clear, "Presidium" can not act as if they were not aware this incident occurred, because the video evidence the police got was from the complex itself. Again, the complex did not bother to notify me. The only notice I received was a generic email sent to the entire complex, expressing that residents should take safety precautions and keep their valuables safe, because "crime can make its way into any neighborhood". Nothing else. In no way did Presidium make their residents aware there was an attempted burglary on the property and that this was the reason for their email. As someone who has a degree in criminal justice, I can confirm for you, "Presidium Pecan District", that crime typically tends to make its way into neighborhoods where there is a lack of deterrence. This includes the fact that the gates are kept open and some of the doors in the building don't lock or close properly. We can do our part as residents and lock our doors, but if "Presidium" doesn't secure the property as they should then we (as paying residents) are still being put at risk due to the complex's failure to secure the property out of negligence. This is probably why, a few weeks ago, on two separate occasions someone was able to make their way into our building and bang my neighbors door and my door multiple times in the middle of the night. The first time that this occurred the vase by my front door was only toppled over. No biggie, No one was harmed. The second time this occurred, my vase was taken and left by my neighbor's door. My neighbor advised me he was worried he could have been struck over the head with the vase by the woman banging on our doors, but luckily she had been scared off by his dog when he opened the door to ask her to leave since she must have shown up at the wrong apartment. Presidium's lease agreement talks a lot about how they can't be held responsible for certain issues revolving around safety even if they occur on the complex. Based on this, and my own experiences while living here for over a year, I'm left to wonder if the complex is okay with sweeping issues like the break in or attempted burglary under the rug in front of the community, so that their pristine "luxury living" image is left untarnished, despite the property's negligence. There are additional measures the complex themselves could take to better protect our safety. The community should have been made aware that there was an attempted theft on the property, especially when multiple individuals were targeted. The stairs and hallways also tend to stay dirty, (obviously management does not make the staircases dirty themselves) but for the amount of money we are charged in rent, I do feel it is the complex's responsibility to ensure the entire complex is maintained this includes staircases being cleaned (on a routine basis ..not just every so often). It's unpleasant to walk up and down staircases that smell like trash or are filled with liquid and food stains. Yet, there is a huge focus on what our balconies look like so that the complex looks presentable from the exterior. I've seen the staircases and hallways cleaned maybe once a month. Overall, I feel "Presidium" could do a better job of focusing on the safety of their residents and the cleanliness of the interior of their buildings. I have added this review as a means of informing others and I truly hope "Presidium Pecan District" takes this as an opportunity to go forward with better securing the property.

This place is awesome! From the ladies to the front desk, amenities, all the way to maintenance!…read moreGreat team. Even though Shadow is on the maintenance team, he shows you what southern hospitality is! He was very informative on his first visit. Management was very helpful to us through our situation. Apartments are very pretty. I feel as if they're a little pricey. My main complaint would be the invoice when we moved out. We paid 2 per deposits and it didn't go to the move out receipt!? Which is crazy because we were told they replace the carpet after EVERY tenant.. I would recommend but be careful and make sure you have money after your lease ends to pay them even more money.

Overall, this apartment complex is okay, but I won't be renewing my lease…read more The biggest issue has been the marijuana smoke. Almost every night, smoke comes into my apartment through the vents from other units. I've submitted multiple complaints, but it never seemed like the issue was taken seriously or resolved. It's frustrating when your apartment regularly smells like someone else is smoking. What made it even more frustrating was that, during the same time, management seemed much more focused on enforcing things like trash can rules than addressing an issue that was directly affecting residents' quality of life. It felt like the priorities were a bit out of balance. The staff has generally been friendly, and the property itself is decent. However, the ongoing smoke issue has been enough for me to decide to move elsewhere when my lease is up. I hope management takes concerns like this more seriously in the future.

lived here for 18 months never had any sort of issue. management was great and so was maintenance…read more amenties offered are nice especially since some of them are 24 hours.

We just moved in and so far we ARE SO HAPPY LIVING HERE! 1st the staff is so friendly and the tour…read morewent great! The ladies at the office work very hard and they all are amazing! Once you move in, you get a direct line to talk to the office but before then a lot of phone/email communication is through AI. They have lockers for packages and mail rooms on both sides of the apartment complex. The grounds are very well kept and the trash valet is picked up very promptly. I have seen complaints on reviews about the sidewalks or the hallways being caked with stains and that's because residence do not put out the gray trash cans that they are given. They just put out their trash on the floor in the Texas heat and they leak and they get everywhere so that's on the residence. That's not on the staff just saying lol If you are handicap though, I do wanna let you know that they don't have any elevators so you'd wanna make sure that you're living on the ground floor. It also has a policy of 1 car per apt (I'm from California so I'm used to that) lol if you have a second car, you have to purchase a garage which honestly I think is very reasonable. You can also purchase a garage for storage if you'd like! Your guest can park on the street. It is safe and very well lit especially at night or just register their car so they don't get towed. It's very simple. It is family friendly and pet friendly! They have some small dog parks. There is a playground lots of barbecues. The pool is absolutely beautiful!! a very nice clubhouse and also a fabulous gym! We moved to Pflugerville because Austin is just getting way too expensive and you cannot beat the price. Also, it's in a nice area lots of shopping and dining around!! Me and my fiancé are thrilled so far and we're very excited to live here. Also, it was the best move-in ready experience we've ever had and we've been living in apartments for over a decade together! Thank you Abbey Haus staff!