I ordered some gifts online at Academy. One item was available for shipment, the other available…read morefor pickup. The order shipped on time and arrived when promised. I went in the store to pickup the other item. The store was pretty empty, I went to the counter, showed my ID and got my item. Super easy and process was seamless.

Very kind staff! Thank you for helping me look for my missing keys! Will be back to shop after I…read morerecover from this stress

Best place to grab fishing and hunting gear. They pretty much have it all here! Very friendly…read moreservice as well.

They are different than any other so called sport shop, because they live the hunting & fishing…read morelifestyle. They know what works and can make recommendations for you. Great quality and even better knowledge about the high quality inventory they carry. Good small town folks that wanna help you out with whatever you need.

I used to love Ms Moore aka Mr Kutcher's better half, AKA-Demi. But this is not about AKA Demi…read more This is about Academy. Academy is one of Barbie's favourite companies and she actually introduced me to it the first time and takes me to Academy on a regular basis for sportswear, shopping and shoe shopping and whatnot. They're great store and sometimes you can find great deals here. At other times there are no deals to be found. It depends on the day and the store. They generally seem friendly, although I do think the company at the corporate level - which is represented by this page - does have several issues. I mean let's not forget this is the same company that fired somebody for physically stopping a criminal from stealing guns and ammo from a store in Florida. They're a multi-state multi-billion type corporation now and I can't give a company 5 stars that does that, but Barbie definitely gives the corporation five stars and loves visiting them on a regular basis, and I have to agree that they are pretty damn good. I mean especially compared to Dick's who I can't say enough bad things about.

They Never have anyone in the fishing section, impossible to talk to anyone to get things sorted…read more Bought two rods and when I got home realized the guides were broken, return lady was rude. Spent a lot of money here the only good thing is their once a year clearance sales. ACADEMY IS GOOD. THIS LOCATION IS NOT.

Worst example of customer service! Stay far far far away from this location…read more I shop at hibbett sports all over but this store consistently disappoints me. The store manager really needs to change her attitude and actually care for their customers. Michelle (if memory serves me correct) brought me a pair of shoes and then walked away. She never once asked if they worked for me, she didn't show me clearance shoes or deals they had going on. Neither did any of the other staff members, it was as if the customers were a nuisance to them. This store needs a complete overhaul and I hope corporate reads this. I would drive down to La Grange, Sealy or whichever is the closest location. At least at those locations they care about customers and make you feel appreciated.

Really horrible rap music blasting. I said something under my breath to my daughter about it ("I…read morewish this music would stop") and the guy checking us out overheard. He proceeded to rap out loud along with the song (apparently just to be a jerk). Then he goes "sorry about the music!" And laughs as we left. It was so immature and unnecessary. I never acknowledged his behavior or engaged with him bc I didn't want to be a Karen. I just left and won't be back.

Friendly service and good selection and different price points…read more Pluses Easy to return online items / you have one year Areas to improve Wish they carried more hiking boots in the store to try on - the women's section was very limited because the boots in store were very big.

Enjoy the Great Outdoors…read more Needed a pair of hiking shoes for a recent trip to the Galapagos and Machu Picchu. Great service and advice. Love the fake mountain that you can climb on to test out the KEEN hiking shoes. While you are there add some SmartWool socks. These are the best! (I also bought another pair which were on sale at Going, Going, Gone in Florida.) The perfect hiking socks. Since there was a suggested packing list, I also added a new waterproof camera case, a crossbody hiking bag, a small flask style 500 ml water bottle and new hiking poles. Check out their sale section. My KEEN water shoes were 50% off and were shipped to me for free. Perfect for water entry hiking days to see sea turtles, Galapagos sea lions and Blue-Footed Boobies. They also have a great selection of jackets, shirts, pants, hats and gloves. Parking is plentiful. Returns are easy. A great place to shop for the Great Outdoors or Urban Hiking.

Huge sporting goods store, where you can find everything sporting related. One thing they have a…read moregood selection of is shoes. The staff here are really helpful and the check out is pretty fast. The price is OK, you may be able to find better price on line.

I recently ordered a Caitlin Clark Stanley from Dick's Sporting Goods and got a big box with…read morestuffed paper and the Stanley jug I ordered of Caitlin Clark in it. The Caitlin Clark jug was not in a box, just wrapped in paper. I was looking forward to unveiling it but was just in question whether the Stanley jug was new or used. Not planning on ordering anything from them again. I had ordered a smaller one before from them and did come in its own package, so I was hoping to get the same for this one but was sadly disappointed.

Ordered online and picked up at Curbside. Attendant was quick & efficient and so nice! These were…read moreChristmas gifts & sure helped me out save time in lines, etc. Willowbrook's location is great for me even with the construction on FM 1960, it was a win win!!!

Ha! Where to start? The firearms counter/department here is a TOTAL JOKE! Took over one week for an…read more"instant" background check and it STILL is pending. I have been buying firearms for longer than the staff here has been alive and never waited more than 15 minutes, even on a "researching" status. This place will then tell you they will call you when they get a response, but they won't even do that. You are forced to reach out to them and check and that's just sad it even comes to that. There are always at least 2 people manning the counter and they still can't seem to do even the basics correctly. Do yourself a favor and go to a real gun store if you're looking for actual service and people who actually know how to communicate. How this place is still around is beyond me.