The store layout was easy to find a needed items and fantastic…read more The door greeter was helpful and friendly I visited their competition across the street and was sadly disappointed. Thanks for a great experience

NEVER GO OR BUY ANYTHING FROM THAT BRAND OR STORE…read more BE CAREFUL OF SCAMS I am extremely dissatisfied with my recent experience at the Dick's Sporting Goods of 2131 Post Oak Blvd, Houston, TX 77056. I purchased an item that, upon further inspection, did not accurately match the description provided on its labeling and was therefore unsuitable for its intended use. When I attempted to return the item on May 9, 2026, the store staff Martin denied the return request on the grounds that the item had been opened. What was particularly concerning was that the store refused not only to process the refund, but also to return the item or receipt to me. Additionally, I was left without any reimbursement, which I believe reflects a highly unprofessional handling of a legitimate customer concern. After expressing my intention to file complaints with the Better Business Bureau and relevant consumer protection agencies, the situation escalated unnecessarily. A security individual was brought into the interaction and presented himself in a manner implying law enforcement authority, yet he declined to provide identification, a badge number, or his name when requested. During the encounter, I felt intimidated and harassed. The individual also made physical contact with me without justification and attempted to photograph me and obtain images of my identification using a personal cell phone, actions I found deeply inappropriate and troubling. Overall, I found the environment hostile and the conduct of the staff and security personnel highly unprofessional. Based on this experience, I cannot recommend this location to other consumers. I intend to pursue formal complaints through the Better Business Bureau and applicable consumer protection channels, and I will also explore potential legal remedies regarding the handling of this incident and the conduct of the personnel involved. Furthermore, I will continue seeking a full refund for the disputed purchase.

I ordered some gifts online at Academy. One item was available for shipment, the other available…read morefor pickup. The order shipped on time and arrived when promised. I went in the store to pickup the other item. The store was pretty empty, I went to the counter, showed my ID and got my item. Super easy and process was seamless.

Very kind staff! Thank you for helping me look for my missing keys! Will be back to shop after I…read morerecover from this stress

Best place to grab fishing and hunting gear. They pretty much have it all here! Very friendly…read moreservice as well.

They are different than any other so called sport shop, because they live the hunting & fishing…read morelifestyle. They know what works and can make recommendations for you. Great quality and even better knowledge about the high quality inventory they carry. Good small town folks that wanna help you out with whatever you need.

They Never have anyone in the fishing section, impossible to talk to anyone to get things sorted…read more Bought two rods and when I got home realized the guides were broken, return lady was rude. Spent a lot of money here the only good thing is their once a year clearance sales. ACADEMY IS GOOD. THIS LOCATION IS NOT.

I used to love Ms Moore aka Mr Kutcher's better half, AKA-Demi. But this is not about AKA Demi…read more This is about Academy. Academy is one of Barbie's favourite companies and she actually introduced me to it the first time and takes me to Academy on a regular basis for sportswear, shopping and shoe shopping and whatnot. They're great store and sometimes you can find great deals here. At other times there are no deals to be found. It depends on the day and the store. They generally seem friendly, although I do think the company at the corporate level - which is represented by this page - does have several issues. I mean let's not forget this is the same company that fired somebody for physically stopping a criminal from stealing guns and ammo from a store in Florida. They're a multi-state multi-billion type corporation now and I can't give a company 5 stars that does that, but Barbie definitely gives the corporation five stars and loves visiting them on a regular basis, and I have to agree that they are pretty damn good. I mean especially compared to Dick's who I can't say enough bad things about.

Worst example of customer service! Stay far far far away from this location…read more I shop at hibbett sports all over but this store consistently disappoints me. The store manager really needs to change her attitude and actually care for their customers. Michelle (if memory serves me correct) brought me a pair of shoes and then walked away. She never once asked if they worked for me, she didn't show me clearance shoes or deals they had going on. Neither did any of the other staff members, it was as if the customers were a nuisance to them. This store needs a complete overhaul and I hope corporate reads this. I would drive down to La Grange, Sealy or whichever is the closest location. At least at those locations they care about customers and make you feel appreciated.

Really horrible rap music blasting. I said something under my breath to my daughter about it ("I…read morewish this music would stop") and the guy checking us out overheard. He proceeded to rap out loud along with the song (apparently just to be a jerk). Then he goes "sorry about the music!" And laughs as we left. It was so immature and unnecessary. I never acknowledged his behavior or engaged with him bc I didn't want to be a Karen. I just left and won't be back.

Friendly service and good selection and different price points…read more Pluses Easy to return online items / you have one year Areas to improve Wish they carried more hiking boots in the store to try on - the women's section was very limited because the boots in store were very big.

Enjoy the Great Outdoors…read more Needed a pair of hiking shoes for a recent trip to the Galapagos and Machu Picchu. Great service and advice. Love the fake mountain that you can climb on to test out the KEEN hiking shoes. While you are there add some SmartWool socks. These are the best! (I also bought another pair which were on sale at Going, Going, Gone in Florida.) The perfect hiking socks. Since there was a suggested packing list, I also added a new waterproof camera case, a crossbody hiking bag, a small flask style 500 ml water bottle and new hiking poles. Check out their sale section. My KEEN water shoes were 50% off and were shipped to me for free. Perfect for water entry hiking days to see sea turtles, Galapagos sea lions and Blue-Footed Boobies. They also have a great selection of jackets, shirts, pants, hats and gloves. Parking is plentiful. Returns are easy. A great place to shop for the Great Outdoors or Urban Hiking.

We were greeted as soon as we walked in. The store is very organized. We went straight to shoes,…read moreand they have a huge selection of them. I really like how a customer can scan the shoe and select the zines and color they wish to try on instead of chasing down an associate. We did end up having to come back to exchange some the shoes, but the process was easy. *They offer military discount for 10%

NEVER GO OR BUY ANYTHING FROM THAT BRAND OR STORE…read more BE CAREFUL OF SCAMS I am extremely dissatisfied with my recent experience at the Dick's Sporting Goods of 2131 Post Oak Blvd, Houston, TX 77056. I purchased an item that, upon further inspection, did not accurately match the description provided on its labeling and was therefore unsuitable for its intended use. When I attempted to return the item on May 9, 2026, the store staff Martin denied the return request on the grounds that the item had been opened. What was particularly concerning was that the store refused not only to process the refund, but also to return the item or receipt to me. Additionally, I was left without any reimbursement, which I believe reflects a highly unprofessional handling of a legitimate customer concern. After expressing my intention to file complaints with the Better Business Bureau and relevant consumer protection agencies, the situation escalated unnecessarily. A security individual was brought into the interaction and presented himself in a manner implying law enforcement authority, yet he declined to provide identification, a badge number, or his name when requested. During the encounter, I felt intimidated and harassed. The individual also made physical contact with me without justification and attempted to photograph me and obtain images of my identification using a personal cell phone, actions I found deeply inappropriate and troubling. Overall, I found the environment hostile and the conduct of the staff and security personnel highly unprofessional. Based on this experience, I cannot recommend this location to other consumers. I intend to pursue formal complaints through the Better Business Bureau and applicable consumer protection channels, and I will also explore potential legal remedies regarding the handling of this incident and the conduct of the personnel involved. Furthermore, I will continue seeking a full refund for the disputed purchase.

Ordered online and picked up at Curbside. Attendant was quick & efficient and so nice! These were…read moreChristmas gifts & sure helped me out save time in lines, etc. Willowbrook's location is great for me even with the construction on FM 1960, it was a win win!!!

The best and most organized bike rack in greater Houston. I went there to purchase a bicycle for…read moremy son and was pleasantly surprised that this Academy didn't look like an abandoned store. Great work by the store staff for keeping the facility this organized!

Budget Sporting Goods has helped me so many times over the years. They are good people,…read moreknowledgeable and have helped me more than once in a baseball crisis. I also don't speak baseball, I don't know about glove stringing, bat sizes etc, they do and they go above and beyond to help. Don't buy from Amazon, buy here.

Wow! Such a nice…read moreselection of baseball and softball equipment! But what made it worth the drive from JV was the staff. David was excellent! He shared valuable tips and information about all the bats, and brought us to the cage to try the different type of bats. David was patient when we were indecisive with our selection. We left happy and with new Louisville.