Rebekah L.

Review#1049~something surprisingly unpleasant~Sort of extremely inconvenient way of returning something to Amazon. I showed up here out of false advertisement. I was supposed to receive some type of a discount for trying this new way out. No thanks. I'll stick to Kohls. I drove a whopping 20min to this Whittier location for a disappointing experience. They force you to swipe your card to get in. MeThinksNot. I usually use Amazon from the website so don't have the app: the other option was swiping your card to get in. Seriously?

Lily H.

Heard of Amazon Go, but never been to one until now! It's one of those convenience stores where you walk in scan your Amazon membership and go around the store grabbing and going out. So it looks like you did not pay, but in fact you did since everything you do in the store is tracked. There are cameras all over the store like the ones right above you. They watch was you pick-up and buy and when you walk out after a few hours, they send you a receipt of what you bought and charged the method of payment you have with Amazon. There's hardly anyone around. Maybe saw one person in the store working there. It's a neat concept where there is no need for human contact. The only time you may need human contact is for your food order. There's like a built in fast food store inside where you can order like a chicken sandwich and they don't make it until you order it. My favorite thing about this place are the drink machines. Like the slurpee machines at a 7 eleven where it's self served, it's the same, however there's no judgement on what you bought or how you filled it up. There's also coffee machines for regular coffee and another for a bit more complex drinks like cappuccino, Americano, latte...etc. You can customize it a bit like the milk and flavor . There's also grab and go food, like sandwiches and sushi like you would find at an Amazon Fresh, but it's way more expensive here than at the Amazon Fresh location. It's a gimmick, so if you've never been to one check it out.

Patrick N.

**EVERYTHING YOU NEED TO KNOW FOR AMAZON RETURNS** Why Amazon returns? Because Amazon has once again, removed return options from UPS locations to Amazon owned locations such as Amazon Go. Unfortunately for me, the closest location is 30 minutes away from me with no direct freeway. As for the actual return experience though, it was flawless and seamless. I walked in 10 minutes before closing time, opened up my in-store QR code which the directions prompted me to prepare ahead of time, found the counter to the right (you really can't miss it), provided the product return QR code, the employee scanned it, I got mail that the return process started instantaneously. No return box was needed. Almost a picture perfect return that I normally get from my previous local UPS store, except instead of a 10 minute round trip, it is now an hour round trip. The nice thing though is that they gave me $2 off a $5 purchase after my return. The downside, everything in the Amazon store was overpriced. Some may say it is priced just like any other convenience store, and if that is the case, all I have to say is at least CVS made you FEEL like you are getting a good deal with all the various markdowns. After looking for 5 minutes, I had a strong feeling that I wasn't going to get a good price on anything even with the coupon and that's how you know something is flawed here. There is a code-locked restroom in the back. I don't see this Amazon Go as a good user experience for returns unless you move the store closer to a free way or reduce the cost of the product to at least make your customers FEEL like they are getting a good deal.

Mimi L.

We came in to return an Amazon order here. Store is open and spacious for a corner shop. I think it's a great convenience store if you are in need of something fast. The selections are more than enough for grab & go items. It's very organized and easy to find whatever you need. I tried a Starbucks coffee drink but it was horrible. I don't think the machine was working properly. I am a fan of this shop & walk out process with Amazon app, it was so smooth and fast. I definitely want more of this type of stores everywhere!

Lynn B.

Amazon Go reminds me of a 7-eleven. The size of the gas station convenience store. Not a large variety of stores to choose from. To enter the store, you need either A) insert your credit card B) scan your Amazon app There were a few workers, but they weren't really there to assist me. A great place to grab a quick snack, lunch, drink!

Luis C.

I decided to stop in and check out the store and immediately loved the technology. The store appeared to be clean, well staffed, but seemed to be lacking some of the prepared ready to eat food selections. The staff were very friendly, attentive, helpful, and polite. I enjoyed selecting items off the shelves, putting them in my bag, and walking out the store. I'll definitely be back in hopes more prepared food items will be available.

Been sitting outside for 30 minutes waiting Ten people have gone and come. Store was supposed to open at 7:00 a.m.

Joyce K.

The location isn't that convenient, with getting out of the lot being a pain. But first time trying Amazon go, and it was super convenient. Just scanned in store code for entry and left with items. Payment was done automatically through the saved payment method on Amazon app. I liked their different choices of ready to heat meals (2 for $15 deal), and they even sell individual hash browns in the breakfast section. The egg salad sandwich was good, and the chicken tikka masala was really good and fulfilling. Staff was also super friendly and helpful for first timers like me.

Janey Y.

The first Amazon Go convenient store in SoCal! My first experience was in Seattle where the stores were larger and there was even a seating area. This store looks like a normal size convenient store but with the technology of an Amazon store where you can just check-in on your Amazon app, grab and go and you don't even need to scan to check-out. Everything is pretty automated - you can request for a sandwich to be made via a kiosk and if you're buying alcohol, you scan your ID. There is very little human interaction so it's probably an A+ for introverts who are technologically advanced. Some prices are convenient store prices and some are within normal grocery store prices (usually Amazon branded items are more reasonably priced). I liked that they had fresh sandwiches (made to order).

Lisa J.

I am absolutely in love with the store! It ties directly to your Amazon account. You get a little perks like free coffee if you're an Amazon prime member, they've got kombucha on top. They got cold brew on top. They have hot today or cold food they have every kind of drink you could possibly imagine, including snacks, as well as adult beverages! You could do some quick shopping even get a few household necessities. It's basically a 7-Eleven on steroids lol.