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    Patrick N.

    **EVERYTHING YOU NEED TO KNOW FOR AMAZON RETURNS** Why Amazon returns? Because Amazon has once again, removed return options from UPS locations to Amazon owned locations such as Amazon Go. Unfortunately for me, the closest location is 30 minutes away from me with no direct freeway. As for the actual return experience though, it was flawless and seamless. I walked in 10 minutes before closing time, opened up my in-store QR code which the directions prompted me to prepare ahead of time, found the counter to the right (you really can't miss it), provided the product return QR code, the employee scanned it, I got mail that the return process started instantaneously. No return box was needed. Almost a picture perfect return that I normally get from my previous local UPS store, except instead of a 10 minute round trip, it is now an hour round trip. The nice thing though is that they gave me $2 off a $5 purchase after my return. The downside, everything in the Amazon store was overpriced. Some may say it is priced just like any other convenience store, and if that is the case, all I have to say is at least CVS made you FEEL like you are getting a good deal with all the various markdowns. After looking for 5 minutes, I had a strong feeling that I wasn't going to get a good price on anything even with the coupon and that's how you know something is flawed here. There is a code-locked restroom in the back. I don't see this Amazon Go as a good user experience for returns unless you move the store closer to a free way or reduce the cost of the product to at least make your customers FEEL like they are getting a good deal.

    Rebekah L.

    Review#1049~something surprisingly unpleasant~Sort of extremely inconvenient way of returning something to Amazon. I showed up here out of false advertisement. I was supposed to receive some type of a discount for trying this new way out. No thanks. I'll stick to Kohls. I drove a whopping 20min to this Whittier location for a disappointing experience. They force you to swipe your card to get in. MeThinksNot. I usually use Amazon from the website so don't have the app: the other option was swiping your card to get in. Seriously?

    Starbucks mocha. Not good at all!
    Mimi L.

    We came in to return an Amazon order here. Store is open and spacious for a corner shop. I think it's a great convenience store if you are in need of something fast. The selections are more than enough for grab & go items. It's very organized and easy to find whatever you need. I tried a Starbucks coffee drink but it was horrible. I don't think the machine was working properly. I am a fan of this shop & walk out process with Amazon app, it was so smooth and fast. I definitely want more of this type of stores everywhere!

    Lynn B.

    Amazon Go reminds me of a 7-eleven. The size of the gas station convenience store. Not a large variety of stores to choose from. To enter the store, you need either A) insert your credit card B) scan your Amazon app There were a few workers, but they weren't really there to assist me. A great place to grab a quick snack, lunch, drink!

    Luis C.

    I decided to stop in and check out the store and immediately loved the technology. The store appeared to be clean, well staffed, but seemed to be lacking some of the prepared ready to eat food selections. The staff were very friendly, attentive, helpful, and polite. I enjoyed selecting items off the shelves, putting them in my bag, and walking out the store. I'll definitely be back in hopes more prepared food items will be available.

    Chicken tikka masala. SOOOO GOOD!!
    Joyce K.

    The location isn't that convenient, with getting out of the lot being a pain. But first time trying Amazon go, and it was super convenient. Just scanned in store code for entry and left with items. Payment was done automatically through the saved payment method on Amazon app. I liked their different choices of ready to heat meals (2 for $15 deal), and they even sell individual hash browns in the breakfast section. The egg salad sandwich was good, and the chicken tikka masala was really good and fulfilling. Staff was also super friendly and helpful for first timers like me.

    Janey Y.

    The first Amazon Go convenient store in SoCal! My first experience was in Seattle where the stores were larger and there was even a seating area. This store looks like a normal size convenient store but with the technology of an Amazon store where you can just check-in on your Amazon app, grab and go and you don't even need to scan to check-out. Everything is pretty automated - you can request for a sandwich to be made via a kiosk and if you're buying alcohol, you scan your ID. There is very little human interaction so it's probably an A+ for introverts who are technologically advanced. Some prices are convenient store prices and some are within normal grocery store prices (usually Amazon branded items are more reasonably priced). I liked that they had fresh sandwiches (made to order).

    I been outside for 30 minutes waiting for store to open  Ten People have come and gone . Store was supposed to be at 7:09 a.m.

    Been sitting outside for 30 minutes waiting Ten people have gone and come. Store was supposed to open at 7:00 a.m.

    Lisa J.

    I am absolutely in love with the store! It ties directly to your Amazon account. You get a little perks like free coffee if you're an Amazon prime member, they've got kombucha on top. They got cold brew on top. They have hot today or cold food they have every kind of drink you could possibly imagine, including snacks, as well as adult beverages! You could do some quick shopping even get a few household necessities. It's basically a 7-Eleven on steroids lol.

    the inside of a grocery store

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    2 years ago

    Terrible Ceasar salads....cooks do not wash hands after touching trash cans. They got my beverage wrong.

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    Matthew C.

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    3 years ago

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    4 years ago

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    3 years ago

    So convenient. In and out and they have most things. Registers are wide open and night.

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    2 years ago

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    4 years ago

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    3 years ago

    Great food and service. I would recommend this place to everyone. The quality of food is really good.

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    3 years ago

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    4 years ago

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    3 years ago

    Super easy to return items there. If you tell them your shopping they give you a code for $2 off

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    3 years ago

    Great environment and great drinks! We really enjoyed the food as well! Jesus took care of us and was very attentive !

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    4 years ago

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    3 years ago

    Great experience. We were in and out excellent concept. The food was good and so was the staff

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    4 years ago

    Love the convenience. The team working there were very helpful. There is a staff so no robots:)

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    3 years ago

    This is our favorite place for good quality soup and food ,the service is top also. We never have bad experience here

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    3 years ago

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    7-Eleven - Never tell what's inside

    7-Eleven

    2.0(16 reviews)
    1.3 mi
    •$

    This place has the worst Customer service I've ever experienced on the planet. I've lived in this…read moreneighborhood for almost 20 years now and I've been forced to go to this convenience store, which is not really all that convenient anymore, and getting worse. It has gotten horrible as far as the Customer service is concerned, no hello, how can I help you? They don't even tell you how much something cost anymore because they're so on their phone and in their conversation. All they do is ring you up and hold out their hand waiting for you to give them money, but they don't even tell you how much you have to pay. You have to look for yourself at the total on the register. I find it very disrespectful to do business with someone who can't even look up to greet you when you're making a purchase in their store. I hope that anyone reading this and that has experienced this can testify to what I'm saying. It is one of the worst if not the worst business establishment I have ever seen in Whittier, California and I recommend anyone that needs to stop for something convenient bypass this place and go to some other establishment for whatever you might need. PS they also have a very uncomfortable environment in the parking lot. You have to almost always walk by someone sitting outside the door panhandling for change. As far as that dirty oven on the counter... shop and or eat here at your own risk. If you ever find yourself a little juicy after eating anything out of that thing, that's on you. You have been warned. Stay away!!! Support the businesses that welcome you in and give hard working real customers what they deserve. Good service in a clean healthy environment. This establishment does not represent Whittier and the good people that live here very well at all.

    They said that they have specials and when you're getting ready to pay and you put your rewards…read morenumber they don't give you the special. They said that they're not accepting any type of special so somebody from 7-Eleven needs to come and take a look at this I will not be for the 711 to nobody.

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    Amazon Go - convenience - Updated September 2026

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