We had a great experience with Alex. Even though it was raining on the day of the cleaning, he…read morestill did a fantastic job and didn't let the weather affect the quality of his work. Everything was cleaned thoroughly and looked great when he was finished. The carpets dried well afterward with no lingering smell, which we really appreciated. His pricing was also very fair and affordable. Would recommend him to others.

This summer took a large area rug to J&R. They did an exceptional job -- rug came out very clean…read morewithout wear. Price was very reasonable and J&R was very accommodating. Very pleased.

Andrew showed up and went to work...fast and thorough. Spotted things that we had not even noticed…read more He was quite efficient and kind. When he left, the carpets felt slightly damp and we were told we could walk on them and be back to normal in two hours. There were no big tubes running from a truck to our house. The noise was minimal. We couldn't have asked for more.

Andrew did a fantastic job at our house in four rooms and a staircase today. We had not had our…read morecarpets cleaned in years, and they really needed to be cleaned. Andrew was extremely friendly and helpful, and did a great job getting stains out. He was also up front about what he thought could be done and very honest. Great value for what we paid. We plan to have him back every year going forward. Highly recommend Andrew!

I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Responded immediately, came the next day, cleaned carpets efficiently and is reasonably/fairly…read morepriced.

Very quick response and extremely professional. I requested service for an area rug, and he was…read morehere within a couple days. I will use again soon for my sofas. I highly recommend.

Used Hoffman recently to clean some carpets in our new house, as well as a couple of couches, and…read morewas very pleased. When I initially reached out, I heard back from the owner, John very promptly who provided me with all of the pertinent information and answered my questions thoroughly. All of our communication was done via email which was great for me, since I was in contact while I was at work. We were able to set something up for maybe 2 business days after I initially contacted him. His crew of two guys showed up before their scheduled time, and left my carpets looking and smelling refreshed. They were able to complete stairs, a long hallway, and 4 bedrooms on the second floor in a couple of hours. They were also super friendly to deal with. The only reason for downgrading one star is because there was a little mix up regarding our furniture at first. I actually left the house while the carpets were being cleaned, and they apparently had run out of water and didn't do the furniture at that time because it wasn't written in their schedule. I reached out to John to see what had happened, and his staff called me apologetically to set up another time to come and finish the job. It was a little inconvenient not having the job completely done the first time around, but their prompt attention to setting up another appointment, and apologizing for the error made it right in my book. Also, had I not chosen to communicate via email, the instructions on my end may have been more clear. Overall, we were very satisfied and wouldn't hesitate to use them again in the future!

Older rug I asked to be cleaned. Owner of shop was worried I wouldn't be satisfied. Helped me…read morepersonally when I stopped to pick up my piece unannounced. Rug looks 100% better. Smell of dog completely gone. Would use them again, without a doubt. My only recommendation would be better communication with the customer. I was told two weeks, took six with a couple of calls in between. My only dis-satisfaction.

Giving a solid middle of the road rating based on a move out cleaning we recently had done. I had…read morenever used a cleaning company previously, so I posed a question asking for recommendations in one of the mom groups on Facebook. A couple of folks recommended Kavalla Clean, and there are ample reviews online, so I thought they would be a reliable choice. I was in contact initially via facebook, and scheduled the cleaning over the phone with Chris' wife. The day before our cleaning was scheduled, I asked if we could push it back a couple of hours as we still had some packing to do, and they were very accommodating. On the day of the cleaning, Chris called to let me know he was on the way, and I would say from start to finish the entire process took almost 2.5 hours. He and Rachel were both very friendly and easy to work with. I didn't examine the job that they did prior to making payment, but total cost came to $240, since they charge an hourly rate of $50 per person, per hour, and had two people doing the cleaning. I did leave a tip as well, as I'm honestly not sure what proper protocol is. When they left, I did a brief walk through of the house to see how it looked, and overall everything looked shiny and clean. I did notice a couple things right away though - the wall next to our shower still had visible dust on it, which I think probably should have been wiped, and the door leading outside had not been touched at all. This was where they had their coats hung up though, so I think that may have just slipped their mind. I was specifically looking to see how clean the floors and baseboards were and those both looked great. Fast forward a couple of days to our closing, and while my husband was finishing emptying some odds and ends in the basement, he noticed several other things that didn't appear to be touched. He noticed that the dust on one of the bedroom ceiling fans was still visible, and there was some dust visible around one of the doorways, the granite vanity top in the bathroom didn't appear to be cleaned well, nor the mirror over the vanity. Since our house was completely empty upstairs, one would think this would be a fairly easy job in terms of cleaning everything as there wasn't any clutter or furniture to work around. I was definitely happy that I didn't have to worry about doing a thorough cleaning prior to leaving and I think we left the house in a very nice, clean condition, but I think in this case the cost for us wasn't completely justified or necessary. Definitely a learning experience for sure. Going forward, we will most likely utilize a cleaning company that charges a flat rate rather than a per hour cost.

Chris with Kavalla clean did an awesome job! For sure my only carpet cleaning company to use from…read morehere on out! Super honest, friendly, and hard working! It was a commercial high traffic restaurant that is nearly impossible to get perfect and he did! Thanks Kavalla Clean! I look forward to using your company again in the future.

Bubby is super friendly and professional. I have hired him the past 2 years and it was the same low…read moreprice. The carpets were like brand new. Don't waste time and money renting a steam cleaner from lowes...it doesn't really work for pet odor. There is no comparison to having it professionally done by AZ cc. Highly recommended

From the owner: Contact me for all your carpet cleaning needsread more

Amy is lovely! Been working with her for years! So flexible, honest and hardworking!…read more I would recommend her without any hesitation whatsoever.

From the owner: Experience seamless daily operations in a work setting that's not only clean but also features…read morecarpets that are refreshed regularly.

I had the absolute pleasure of meeting the owner, Chad here today. I accidentally vacuumed over my…read morediamond earring and spent hours trying to find it within my vacuum. To no avail I couldn't find it. In a panic, I called this store and Chad told me to come right over, he would help me any way he could. Within minutes, Chad found my diamond earring and was so helpful!! He refused to charge me for his time and was genuinely happy that he was able to find it. My deepest gratitude to Chad for his help and kindness!! A wonderful business man and truly kind person. Please send any business his way, he is beyond deserving!!! Thank you again for your help!!! Maria

Super selection of new vacuums and expert repairs on virtually every type of vacuum. Friendly snd…read moreknowledgeable service too.

Bobby did a great job. He cleaned our furniture and some wool rugs. All looked so much better…read more Would definitely recommend him to everyone. Also, he is a really pleasant guy and a wealth of information about the area.

They gave a fair price and service was outstanding. They were very quick to get me on the schedule…read moreand they came and cleaned the carpets and did a great job. Carpet came out almost like new which surprised me as they were quite stained. Will use them regularly and highly recommended.