Never even got to get my lashes done! They basically stalked me nonstop via text and email to confirm my appointment and remind me about my appointment only to have THEM cancel my appointment 30 minutes prior! I understand life happens, kids get sick, etc. but have a backup plan because most of us have lives and we schedule things because we can't just reschedule for a time that conveniences that businesses poor planning. More than happy to give a different local business my monthly money..... read more

Great service the ladies are friendly and not rushing you through. They make sure everything is completed to your liking and I was do totally relaxed. Rabiah my stylist was amazing I highly recommend her and I will continue to use her. So if you ever thought of getting your lashes done go to the Ahwatukee Amazing Lash Studio you will love the new look. read more

First time going I was so excited to have my eyelashes full and dramatic. Until I opened my eyes and they had done them natural I wasn't so happy after I told her how I wanted them...probably won't come back because it's a waste when I thought I was going to have full eyelashes. Front desk super nice though! read more

Love my lashes. I also love their eyeliner, I had never seen a reversible tips for a felt tip liner before!!

I recently went in to get a fill and I was so disappointed this time around. I have been going here for a few months now and this last time I even paid the extra to have a "Master Stylist" do her thing. However, I felt like I have had a better experience with their regular lash stylists. I was really disappointed because it literally looks like I didn't get anything done to my lashes. I was told when I first started getting my lashes done that my real lashes would not be damaged, but this last fill says otherwise. When I mentioned to the stylist that they didn't look as full as I normally get them she told me there was not enough lashes for her to attach anything to. So that totally freaks me out. I never had this problem before so either she didn't fill them as much as she could have or my real lashes have been damaged. The only reason I did give that 2 star rather than a 1 is because I have had better experiences with the stylists before. This past time I feel like it could have been better service overall especially from a Master Stylist. Had the stylist given me expectations for my visit or been more personable I probably wouldn't have been as disappointed. read more

I recommend Sydney to be your stylist! She's awesome and my time flies when she's doing my lashes.. I love them! Thank you Sydney!!

Very disappointed!! This was my second visit to this salon... And I have to say I am very disappointed :-( I booked my first appointment after seeing their new salon open up in Ahwatukee next to my local Target. They were super friendly and nice to work with... When I went in for my appointment, I had a pre consult with what appeared to be the receptionist. Super sweet girl! She sold me on a monthly membership that we get me my fills at a discount. When I had my lashes done... The lady kept stopping every few minutes to cough and sanitize your hands... Which in itself isn't a big deal but it wasted a lot of time :-(she didn't really go over with me the types of different lash styles that she could do and I didn't realize at that time she was very limited on what she could do. When she was done with my lashes they appeared to be okay... But way too spaced apart and weren't customize to my eye at all. Since my appointment took about 20 minutes longer than they had quoted me... I was in a rush and decided that they were okay and I would give this place another shot. So I booked my next appointment for three weeks out. Three weeks later... I came to my appointment 10 minutes early. when I back to her room, I explained to her that I needed them to look a little bit more full and not so spaced apart and a little bit shorter with the cat eye look. The cat eye look with something I explained that I was looking for to start with. So we get started... She's super nice and friendly there was no problem there. But she only allotted an hour to do my lashes. So since it's been 3 weeks, understandably, my eyelashes needed a little bit more attention. A my opinion when someone books an appointment 3 weeks out the salon should have noticed that and made a little bit more time for this appointment and mentioned that it could be a longer appointment. However that did not happen... And I was only there for an hour, which is the normal amount of time for normal fill, and she literally told me that my left eye is not going to be as full as my right eye and it's about 80% done because she is running short on time. I was completely shocked and baffled and explain to her that I didn't want my eyes to look different. She said she understood but she was up on her time. She self admitted that she was going to rush through it to get as much done as she could. I'm sorry but I'm paying good money for these lashes and I don't want them to be as good as they can be within her alloted time. This is very frustrating. So, I walked out of there with not the look that I had requested and only 80% of my left eye being done LOL so the inside of my left eye is not really done and I definitely don't have the cat eye look and they aren't much Fuller at all :-( Needless to say I'll we cancel my membership and I will not be back :-( I'm extremely disappointed in the customer service and the fact that I was told I need to come in sooner so that way I could avoid the situation. It's not like I just booked the appointment a couple of days ago and I'm already 3 weeks out... I book the appointment 3 weeks out the same day I got my initial lashes on because I was going to be out of town. Customer service sure has gone down in the Years :-( read more

I had an appt at 11:00 today. Drove 45 minutes and got there 20 mins early. Did my paperwork and waited for Andrea. When Andrea came out, the first thing she asked me, "Did you wash your lashes?" I told her, "Yes, I showered before my appt." She had me lie down and then put the gel pad and tape on my eyes. I told her I wanted 15 mm lashes. She measured my existing lashes and said they were 15's but were poorly isolated (which they are not, I have a 15x magnified mirror). Told me she didn't have time to remove them. So I said just add to them. Then she said my lashes cannot support the 15's and it was their policy not to apply lashes that were too long for my own lashes to support. She then removed the eye gel and said she won't be dong my lashes. I told her she sucked and got my paperwork and left. I hope this never happens to anyone!!! I have worn 18's and 17's for many years with no problems. read more

I forgot who did my eyelashes but she did so amazing and she fixed my lashes! This studio is the best one I've been to yet I'm definitely going back to this location for fills read more

Very friendly and helpful. I love my lashes they take their time and staff is very helpful loved it there

I just had my first visit to Amazing Lash Studio at the Ahwatukee location and I feel beatiful! I definitely felt like I was in the hands of a professional! Emily is the best! I highly recommend this place. Clean, comfortable, and lots of options. read more

Terrible, Terrible, TERRIBLE!!! The service was awful, the stylist glued the eyelashes to my eyelid causing me a lot of pain every time I blink, and it took her THREE hours to put my eyelashes on. When I left the studio my eyelashes were two different lengths and styles and looked ridiculous. I went to the Tempe location to get them fixed and ended up having to get them removed, which took 3 coats of remover. Even after having my eyelashes removed, there was still a TON of glue on my eyelids and it was super uncomfortable. They gave me my money back and offered me a free full set so I was pretty satisfied. But.. I went and got a full set done with one of the "more experienced" girls at the Tempe location, and while they looked great for about two days they then began to rapidly fall out. When I called to get them fixed I scheduled an appointment and they said they would take care of it. Unfortunately, I had to cancel twice because I got called into work. When I called to tell them the second time that I got called into work, the front desk lady was EXTREMELY rude. I understood that they could not do it for free because I had to cancel twice, but the fact that she was so rude and short with me after all I went through with this company sent me over the edge. I will never give Amazing Lash Studio my business again and highly recommend you do not torture yourself by going there. read more