I was on a hunt for a new pediatrician and after asking around my friend recommended Dr. Rivera and…read morelet me tell you I am so happy they did! I loved my entire experience! The office set up is super cute and bright my kids enjoyed it they were also playing Cocomelon on the tv which my toddler LOVED and I appreciated as well! Judy greeted us in a very friendly and welcoming manner. She was also super sweet and friendly over the phone when I called to schedule our appointment. She was so patient with my highly active one year old and played with her as I shuffled all my things along with a newborn. She was such a big help and I'll never forget that. I felt relieved not feeling judged or rushed while I was there and this was all before even meeting the doctor! Dr Rivera is amazing as well. My babies responded to him so well. He is very knowledgeable and sweet, friendly, not intimidating and judgy which is everything I was looking for in a new pediatrician! In addition to medical services they have access to a lot of useful resources that parents of young children could use. It feels like family every visit and I'm forever grateful for them being my babies' medical provider! If I could give them more stars I would because 5 doesn't seem enough!

Extremely disappointed in how this practice has changed over the years…read more We have been patients of this practice since my oldest daughter was born. She is now four, and my younger son has also been a patient since birth. We stayed with this practice for years because we genuinely believed in what Dr. Rivera said he wanted his practice to be: quality over quantity and a place where patients and families mattered. Unfortunately, our experience over the years has become completely different. There have been ongoing issues with the office staff being rude and dismissive toward me as a parent. One of the issues that initially caused frustration was that the office repeatedly got my son's gender incorrect. When I corrected the information, instead of simply acknowledging and correcting the mistake, I was met with an attitude from the staff. Mistakes happen, but the way a parent is treated when bringing a mistake to the office's attention matters. We have also had ongoing difficulties with insurance issues and scheduling. Rather than feeling like the office is trying to help families navigate these things, we have repeatedly felt like we were an inconvenience. The situation that ultimately resulted in our children being dismissed from the practice was especially frustrating. I completed all of the required paperwork for my daughter's appointment. Instead of someone from the office calling or emailing me to explain that there was an issue with her primary care provider information and giving me an opportunity to correct it, I received a random text message stating that they could not see her because the information was incorrect. I responded and explained that this could have easily been resolved if someone had simply contacted me and asked me to correct the information. I received no response. The following day, my husband called the office and was told that because of my "attitude," they no longer wanted to see either of our children. Think about that for a moment. My daughter had been a patient there since she was a newborn and is now four years old. My son has been a patient since birth and is now almost two. After years of bringing our children to this practice, both children were dismissed because the office did not like how I addressed a problem that could have been resolved with a simple phone call or email. What is even more disappointing is that we previously had respect for Dr. Rivera and his vision for the practice. He often spoke about wanting to be different and prioritizing quality over quantity. Unfortunately, our experience has been that the quality of the overall patient experience has gone significantly downhill as the years have gone on. When patients repeatedly raise concerns about the office staff, it is incredibly disappointing when those concerns do not seem to be taken seriously. Now, even obtaining our children's medical records has become unnecessarily difficult. I requested the complete records for both of my children. Rather than providing a complete electronic copy of each child's records, I was told that I could individually download years' worth of documents from the patient portal myself. For a family that has been patients for four years, that can mean an enormous number of individual documents to download. The biggest issue for me is not that mistakes happen. It is the lack of communication, professionalism, and willingness to work with parents to resolve problems. We trusted this practice with our children for years. It is extremely disappointing to go from feeling like valued patients to feeling like our family is simply unwanted because we spoke up about problems we were experiencing. I would strongly encourage parents considering this practice to pay attention not only to the doctors, but also to how the office staff communicates with and treats families. The experience we had is very different from the practice we originally chose years ago.

Called to see if they were accepting new patients and by how short they were with me, even though…read morethey're supposedly accepting new clients, it doesn't seem like they want them. Will continue my search for a new pediatrician.

After having my first baby and not knowing about the pediatricians near us, I went with the dr the…read morehospital had at the time of the birth and dr kanarek and he's been so good with my baby at the few checkups we've had and the front desk lady as well as the nurses are so sweet everytime!

Just finished our nurse visit and Samantha E. was nothing but kind, patient, and overall amazing.read more

DO NOT START YOUR CHILD'S HEALTHCARE HERE Horrible…read moreExperience. We are trying to change providers for our infant son. So far it has been one month since we requested our our sons medical records from this office. They have steered us to online and fax requests which we have sent. Their "medical records department" has given us no confirmation or contact. They refuse to give us any contacts or path other than "repeat what you've done". ONE MONTH of requests and calls (they refuse to give any emails) so we can't even document a digital paper trail. Their practices have created terrible stress and ARE PREVENTING OUR NEWBORN FROM GETTING HEALTHCARE! This office says "it's completely out of our hands" but they have another part of their company that has provided no answers, no accurate timelines, and no confirmations of anything received or sent.

Our family moved to Valrico three years ago, and all of my children use Pediatric Healthcare…read moreAlliance the Brandon Community Office for their care. Dr. Hosemann is caring, professional and communicative. She is patient even with my one "wild" child. I am always able to get a sick appointment the same day, usually with Dr. Hosemann, although a few times we've seen other docs who are just as good. She knows the community, so when you need a referral to a specialist, she can point you in the right direction. As for the office itself, it always seems to run on time (I'm not sure how they do that, because it seems like they spend the right amount of time listening and assessing). The office is clean, well run. The nursing staff are great and make even the shots okay--my children claim the shots are painless. The administrative staff is awesome and most of the them seem to be there long-term. I've never had a bad experience and highly recommend them as an excellent place for healthcare in the Brandon/Valrico area.

I'm especially grateful for their nurse practitioner Natalie. I know I can be a bit of an alarmist…read morewhen it comes to medical concerns, but she never makes me feel rushed or dismissed. She listens carefully, asks thoughtful questions, and investigates thoroughly when something needs a closer look. That kind of attentiveness is good medicine, and it gives me great confidence in the care I receive. I'm very thankful to have her as part of my healthcare team.

I'm able to get my child in every time we call. They're professional and courteous…read more The location is also convenient.

We chose this office because we saw Dr Wildcat in the hospital for the birth of our child and she…read moreis excellent. So far we have had 2 follow up appointments and we have no reason to take our daughter anywhere else. Office is decorated very clean and with bright colors. They have what I would call a quarantine section for sick children in the waiting room so everyone doesn't share germs. They are open 365 days a year with different on call pediatricians from around the Tampa Bay Area. Their nurses and lab techs are very professional you can tell they like working with children.

I have stuck it out at Pediatric Associates for a long time, mainly because I love Terry Kober and…read moreBaldwin. I feel those two are great, however the business side of things have always been horrible. The new Saturday is After Care is my breaking point. I have been doing Wellness Visits on Saturday without any After Care charge for years. This is absolutely a money grab for us working parents or those who don't want our kids to miss school. At this point I'm looking elsewhere for my kids.

Excellent experience here for getting lab work done for a child. First of all, don't be like me and…read morejust walk in hoping they can squeeze you in.. appointments are needed. However, I was able to get squeezed in. The security, front desk receptionist and lab staff were so kind/helpful. My daughter was able to remain calm during the blood draw and after they let her get a little treasure box prize. Highly recommend for lab work.

My daughter was referred here, and I cannot believe the outrageous rates we were billed for a…read more10-minute office visit. My insurance was billed almost $700. So we are stuck with a remaining balance of over $350...Quality of care does not line up with rates charged.

This office is wonderful from top to bottom. The front staff, the assistants and the doctors are so…read morecaring and great with kids. You can totally tell that everyone at this office loves their jobs, loves children and wants to give the best care to each child. We have seen all the doctors here and they all rock but Dr Tappen is on another level. He is a true rockstar and is a real life Patch Adams. Also, he is so confident, thorough and doesn't miss anything. He runs right on time with literally zero wait time AND gives you all his attention during your visit with him (not sure how he does that!!) After our appt today my 5 year old said "that is the nicest man I have ever met, I love coming here and am going to become a doctor like him." What more can you ask for?! Check him and this office out if you need a pediatrician. You will not regret it!

IF YOU VALUE YOUR TIME DONT I REPEAT DONT GO TO THIS CLINIC TAKE YOUR BUSINESS SOMEWHERE ELSE…read more I don't know what happened to this place, we've gone here I believed 4 times since we transferred the care of my son from CA to FL and those 4 times our only complain is the check in process. Today 3/30 we have a routine wellness check up for my 12 month old son. I checked in over the phone as usual and for some reason this time it was different I was asked hella questions over the phone which last time I was given same questionnaire but was on a paper. They met us in the lobby 11:17 AM, I was thinking great early today because our appointment was 11:30 am. We went to the room the nurse this time was different, she's not the usual nurse that's helping us. So this nurse I think she's new (black with long hair braided) I have never seen her before, I didn't get her name since she didn't introduce herself took our son's weight and height and then left. 10, 20, 30 minutes went by and we're still waiting for the doctor, mind you our appointment is at 11:30 am. At 11:57 am we decided to just leave the office because it's like we're waiting for nothing, opened the door and saw Dr. Christopher Tappan sitting on his computer, told him we've been waiting for him to see my son. His answer " I didn't even know you're here", with a smirk, no sorry, nothing. Wow this is very unprofessional we literally waited for nothing, they wasted our time! Basically the nurse that checked us in didn't even communicate to Dr.Tappan that we're in room 8 waiting. This is the worst of all the worst experience here. We are never coming back to this place. They don't value their customers' time. All they care is their time and the money they'll get. Don't even try to bill us for this appointment I'm telling you I'm going to call my insurance for this.

Seems very clean in here! The waiting room on the "well" side (they have a well or sick entrance)…read morelooked quite nice and has a tv and a few video games to keep the children entertained! Very nice and friendly welcome! Staff seems ok! Not the most chipper of people but also no problems either! They were pretty on point with my appt getting us back to the room, but the wait for the doctor was quite long 30+ mins! But when he did come in he was very quick, answered any of my questions with ease! Overall a great place! Quick and painless! Well, unless you're getting shots then maybe not painless lol I'll leave some pictures below

Thank you to Dr. Kanarek at Nadal Pediatrics for saving my child…read more My review is 3 months late, it has been a BAD summer. On June 19, I went to Nadal Pediatrics, quite urgently. My daughter had a (butterfly rash, purple hued dusky knees, red knuckles and had lost use of her hands) group of weird symptoms. She had a rash and I had already scheduled a future appointment, but the achy hands before the 18th she had been icing herself, this is the date she could no longer close/fist her hands. My mom thought was, "she hurt her wrist/hands in gymnastics." Not even thinking any of this could be related. To make a very long, sad, hard story shorter, we came in to see Dr. Kanarek on the morning of the 19th of June. He literally took one look at my 10-year old beautiful baby girl and says she needs a specialist immediately. "I see Rheumatoid Arthritis, Lupus or Juvenile Dermatomyositis." I start to shake and react like a parent with fear. We left the office in about 45 minutes, Dr. Kanarek had already reached out to Specialists at All Childrens Hospital and was confirming a morning appointment on the 20th. We were admitted immediately after a chat with the specialist. No overnight clothing or preparation, we spent 3 nights at the hospital. Our daughter had Juvenile Dermatomyositis, she is part of a 3 in 1 million group of patients. Without this keen observation on the part of Dr. Kanarek, I fear we would have lost my child. Diagnosis average time is 17 to 18 months and by then most children suffer heart and lung damage or suffer paralysis of joints or muscles. She has this and it is an Auto-Immune Disease for life, but she is alive and has no permanent muscle damage. Thank you again to Dr. Kanarek at Nadal Pediatrics for saving my child and getting us on the road to recovery. From the depths of our souls in appreciation and awe, Elena and Danny Tewmey

It was my first time meeting my sons doctor at this location we had to change positions due to our…read moreinsurance from what I gather she seemed OK I don't know her well enough yet to give a great review but hopefully this new relationship will work out...

This doctor has been my children's doctor for the last three years. I am completely dissatisfied…read morenot only with the doctor but her staff. My child was having a reaction to medication she prescribed a couple days prior. I was very concerned and on the verge of going to the emergency room. I brought my son into her office and she refused to see him. She could not care less of his condition. I told them I would wait however long to be seen and if she could possibly squeeze me in it would be very much appreciated. I was asked to leave the office. On a separate occasion I wanted normal shot records for school registration and the office insisted I needed a appointment just to get forms. Now my child has up to date shots but I was refused as a request to get the record without a appointment. They just want the copay. When I found out I didn't need the records to register my child for school they charged me a $50 no show fee 9 months later! Yes 9 months later I received a $50 bill. I didn't need an appointment for a child that was up to date and healthy. When I called and asked the fee be removed I was told no. The doctor could care less about patients and I would highly recommend to steer clear!