I met with Stacie to explore options for my mom, and she was incredibly knowledgeable, patient, and…read morehelpful in answering all of my questions. The facility is very nice and clean, and most importantly, the residents looked happy and well cared for. Stacie showed me a couple of apartments, and I'm looking forward to my mom enjoying her time living there.

My mother and father went to American House together about 9 years ago. My father lived there until…read morehis death in 2014 and my mother recently passed late in 2020. My parents considered American House their home and enjoyed living there. This is just a reality, you can't live in Senior Living that also provides for in-house medical assistance without running into some snafus along the way. It just happens. My parents also used The Med Team - we were very grateful for their presence and over the years we have had, for the most part, very wonderful and reliable aides. At the end of my mom's life we also called in Hospice to help us in addition to the Med Team. They did work side by side and my mother's care was so tender by the Med Team. The Administration of the house is currently run by top-notch managers. Samanatha has been terrific throughout the pandemic to keep risk low for those who live there. As a result, there have been few incidences of Covid and no superspreader events. Their activities coordinator is exceptionally creative and forever busy offering a wonderful variety of events for residents to take part in even throughout Covid. And Rod, the maintenance overseer, does more than great maintenance - he becomes part of the residents lives and is a great teaser, giving residents personal attention beyond fixing something in their apartments. One of the downsides is the quality of the food served there but I have checked other places and there seems to be some level of problem everywhere. They do, however, also work to accomodate specific dietary needs. Someone from dietary came each week to talk with mom about what she could eat based on the menu for the week. Often they could work out a substitute. They were very helpful! The dietary servers are very friendly and cheerful. I would recommend American House as a place to consider for yourself or your loved one. *Just note that for anyplace you consider, if your person is not totally able to take care of themselves, it is always wise to have an active advocate for them on the ground anywhere they reside to take care of issues when they arise.

I absolutely love this team and they have ALWAYS gone above and beyond for the residents at my…read morefacility. I have nothing negative to say about them. Everyone is wonderful to both our staff and residents. I absolutely 100% recommend these guys to anyone who is looking to put their loved one on hospice. Better than any other hospice/home health facility in the area in my opinion.

This review is for Heartland Hospice located at 3031 Airpark Dr N, Flint, MI 48507, (810) 230-1318…read more I needed to clarify because I had a hard time finding the correct hospice on Yelp, so I am hoping this is the one. I just wanted to say that this company was wonderful to work with. We had originally had another company for my father-in-law and they were horrible. They either would not show up, would show up late, or just very mean and hurtful to him. At one point we had to refuse to let one of the people in the house due to how they treated him. So we switched to Heartland and let me tell you it was night and day difference. We immediately (within 24 hours) had them at the house, and had constant care and contact from everyone in that company. They treated him so well (and the family also), with so much respect and love. They even stayed with the family the day he passed until all of our needs were met, and hugged everyone as they went out the door. We were able to call the 24 hour line at any time, and our nurse was available even after hours if we had questions or needed anything. Even the man (I believe his name was Oscar) that delivered the bed just put the whole family at ease, he was the most kindest man and we were so grateful for him and the rest of this team. This company will definitely be our first call if we ever shall need any hospice care in the future!

From the owner: Heartland Hospice Services provides hospice care to terminally ill patients wherever they call…read morehome. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients and families unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patients day, to make a personal connection and create memorable momentsmoments that enrich the lives of each of our patients.

My 94 year old mom had a short 2 week stay to basically recover from imbalance in potassium and…read moresodium levels that mimicked a stroke, but as soon as levels were balanced she was good. She didn't need much PT or OT and could get to restroom on own. So i cant speak to those needing more help than that. i do know that everyones experience in rehab is different depending on how serious their health issues are. Janae and Leontyne were tremendous in their care. Andrew who runs the bistro was fantastic! The food was so good. It was all made there Lots of choices were given and you could substitute for something differnt The facility is clean and beautifully designed. Our only complaint is that she had Room 602 which backed up to the game room. The noise was very distressful to my Mom. I was told the nurses moved the games to back up to another wall, but that didn't last long.

My 86 yo mother had a 2 week stay at WellBridge of Grand Blanc following hip replacement surgery…read more She also had a couple of other medical issues going on. I was not familiar with the facility, so I went to view it in person before allowing her to go there. I had seen the many poor reviews and spoke honestly about these with the Director and Director of Nursing. They informed me that the facility was under new management from the top down and would appreciate the opportunity to give us a great experience. I am an RN and planned to be very hands on with my mom's care, so since the facility was lovely and very clean with friendly staff everywhere, we made call to stay there. There were a few issues with one CNA that had to be addressed and a couple of not getting the meal she ordered, but everyone was very responsive and made things right. Mandy NP, Shanda the Director and Shawna the DON came through whenever I had questions or issues and my mom loved getting visits from the Chef! Never underestimate the meal choices, quality of food and desserts to boost a patient's morale and give them something to look forward to when working hard to recover. Just don't think you can put someone in a care facility and not be involved, not be there and not show them the love and care they showed you from birth. They deserve that. I would use WellBridge again, for sure. My mom is doing great!!