Very good food, customer service is appalling! I was yelled at on the phone. The employee continued to yell " Speak up, speak up!" My reply was "Sorry i am on a bus, i cant speak any louder, I can call back later?" and literally within a second after, he told me i was barred and never to call again. This is not the only problem i have encountered with this establishment, Late orders over 2 hours in rare cases, and very shoddy customer service. However a woman also works there, she is very polite, but the gentleman i have had to deal with on most of the occasions has made it a very uncomfortable experience.
I feel that the guy who answers the phones for this establishment has terrible customer service skills and comes across very aggressive and just to add when i called back later, he gave me no valid reason for barring me and continued to make up reasons on the spot. It is a shame, since the food is very good, this review is purely based on the customer service. read more