I did not know that this quality of service still existed. My daughters prom dress fell through at…read morethe last minute. Pat found her the most beautiful dress that fit not only her body but her personality. It was a very special afternoon for us.

Becky's is truly a place where every gurl can feel like a princess. The store carries dresses from…read morethe top designers in the industry. If you are looking for a wedding or prom dress, you must visit Becky's.

The suits that we rented did not fit half my groomsman and the colors that I ordered were not the…read morecolors I received.

Do not go here unless you buy your dress here. My fiancée…read morewas treated like dirt because she didn't buy her dress here. She just moved here from Ohio, only to be treated like that. Awful customer service. Staff was rude and short and arrogant. Ruined her experience in what should have been a wonderful memory.

This Asian family-owned Alterations and Dry Cleaning business is one of Roanoke's best kept secret…read more I discovered it a while ago, and it was not by chance. Needing to have some alterations done to a new suit I had just bought to attend a special event, I visited several alterations and dry cleaning businesses that I knew about because of their central location and expensive advertising to get their name out there. All of them charged exuberant amount of money to have what I needed done, as well as having to outsource the job, and taking much too long to have it done. Then, all of a sudden, I remembered a little place I once saw as I was driving by the Colonial Office Center. It was located in one of three small businesses at the end of the parking lot to this Office Center. And I thought to myself: "Sometimes amazing things come in small packages." So I decided to travel on the road less traveled, in this case beyond the parking lot, and to this small building that housed the Sun's Alterations & Dry Cleaning business. This is where I met a very kind and hospitable lady who's main concern was solving my problem of getting my new suit tailored and ironed on time to attend my special event. Since all their alterations are done on the premises by a professional tailor with 26 years of experience, she told me it could be done and quoted me a very reasonable price. Who would ever have imagined that in this humble, little store, hidden behind a large Office building, I found the solution to my problem provided by a wonderful and warm Korean family-owned business. Since then I have always gone there for all my alterations and dry cleaning needs, and recommend the place to family and friends. Today, when I visited the place to take some photographs to accompany this review, I had the privilege to also meet the husband of the family and their older son, and to personally thank them for the great contribution that they are making to the community of the Star City of Roanoke, Virginia. I highly recommend this small business for all your alterations and dry cleaning needs, and urge you to support this wonderful family by giving them your business and friendship.

Wonderful experience getting the dress for my sons wedding altered and hemmed. Kim was very kind…read moreand attentive as we discussed what I wanted done. Her work was excellent, the dress had multiple layers and the bodice was "constructed". I thought the price was very reasonable for the amount of work. After the wedding I took the dress back to be cleaned and again excellent job.

I said YES TO MY DRESS here! Super friendly staff and extremely helpful! We drove in from Richmond…read moreand they accommodated us knowing we hit a wreck on the way and they even stayed over our appt time bc I am a very indecisive person! Thank you all so much

Beautiful variety of choices and incredibly knowledgeable yet friendly staff (Alice was so helpful…read moreand has a great style)! The staff is also not pushy and makes you feel comfortable. Their price ranges are affordable and you can find a dress below $1300! This amazing off the shoulder dress is actually a boutique original but I ended up getting a different one not pictured here (so my fiancé doesn't see). Honestly, my dress ended up being $500 and was from their private collection- I will just have to add a belt or some beading to make it less plain but it's gorgeous and the price was perfect. They also carry famous designers like Stella York, Essense of Australia, and more. You can see their selection on their website and I suggest checking their instagram which is what drew me in. They have 2 other locations in VA and i wish them plenty of success. This one in Waynesboro was big and you will get plenty of privacy and there is good lighting. My mom ended up trying on mother of the bride dresses and we loved them too! They carry more than just bridal - they also have formal and prom wear.

My bride maid and I went in just to look at dresses for my big day I had several ideas I wanted…read moreafter just trying on two at another place. Walking in here was a relief at first.... the girl at the front was new she helped me get my perfect gown. The guy was very welcoming and overly nice! But we still went ahead and I fell in love with my dress! We put it on layaway. The very next day. A week later... we couldn't get anyone on the phone and the store in the mall was closed as well as down town ( given covid ) but we had 2 week mark to pay or we would have lost my dress. So we go on to call the voice mail box was full and no body was there finally on the last day my mom received someone! He's a total scam the dresses are amazing but go somewhere else to get your dress!!

This Mom in California is highly disappointed in the level of service...or LACK thereof!!…read more **Edited addition: I have been contacted by people who live in the area, solely based on my review and they agree... this place is NOT an ideal place FOR ANYONE to shop for a special occasion because the owner and his terrible regard for paying customers just seems to have a personal problem with providing the level of service one comes to expect when investing in an event that will become a lifelong memory. Dear Mr. Owner of Absolute Bridal & Formal - Get A Clue. That is all** My daughter and three of her friends went to this bridal shop in order to find bridesmaids and flower girl dresses for her wedding in December. Although I am in a different state, the process is very special and I want so badly to be there physically, however, I cannot. Two other locations gave her permission to video call me so I could be a part of this very special venture virtually and it has been quite pleasant so far...UNTIL THIS PLACE. Upon entering the store, my daughter immediately asked an approaching sales woman if it was OK to video call me - she explained the unique situation and she agreed it would be fine as long as it was just a call and not photos, etc. She daughter confirmed and proceeded with our call. We commented on some of the fashions, and finally agreed on a dress for one of the young ladies to try on (urged on by the very aggressive sales woman I might add). While waiting for a member of our party to model said dress, a middle aged man walked up to my daughter VERY RUDELY saying something about screen shots aren't allowed...she responded jokingly and proceeded to show him our video phone call - she even stated, I was in California and couldn't be there. - but before she could finish, he cut her off..instead of staying professional or even apologizing, he proceeded to increase his volume of speaking while citing regulations of the strict partnership he has with designers. My Daughter commented about his lack of professionalism and her desire to shop elsewhere... He then proceeded to FOLLOW THEM CLOSELY AND ATTEMPT TO USE INTIMIDATION TACTICS on three very well spoken, beautiful, casually dressed, graduate students all with me, a virtual mom, experiencing the entire chain of events. His actions were over the top & simply unnecessary. The young lady who was coerced into trying on the dress finally came out & stood on the platform to demonstrate the dress' features, while the future bride & friends eagerly sat on the couch waiting for the viewing and much needed exodus. The man, finally identified himself as THE OWNER, continued to stand IN FRONT of, ON THE SIDE OF & BEHIND the ladies, as if they are engaging in inappropriate behavior...when they remained poised and classy giving their attention to their friend who stood on a podium, unaware of the turn of events while she was in the fitting room. I was sickened by his blatant and rude approach to deter "in-store photos". He was clearly targeting and picking on these young ladies. The final straw was when he STOOD ON THE PODIUM NEXT TO THE YOUNG LADY MODELING THE DRESS!!! HE DID NOT MOVE AWAY - I wanted to say to him, "Why on earth, except for ignorance and obvious underlying issues toward young ladies wielding a bit more "melanin" than you wanted in this store, would a person do this? YOU SIR, are a JERK!" Meanwhile, WE and mine will Never return and this establishment certainly WILL NOT get my GREEN money for this wedding! (9BM +1FG dress Needed + One Idiot = Missed Opportunity) Side Note: **While on the phone, I witnessed other patrons in the store, walking and talking in large groups. All were free to stroll without intimidation or being followed**

Always do a wonderful job with cleaning garments and repairing zippers! Staff is very friendly.read more

I am very picky about dry cleaning and I went through two other shops before I found this wonderful…read moreplace! I drive ~25 minutes each way but it's worth it because they do such a great job! (Also I can shop at the Towers mall which is right across the street...) Heather and the crew there are super nice people and seem very conscientious, and I have never had an issue with the quality of the work. Plus they have a drive-thru so you don't even have to get out of your car. AND, you get text alerts when your clothes are ready! :c) If you are fed up with other cleaners like I was, then give this place a shot--maybe you will love them, too!