Excellent care and wonderful results. Always on time. Office is always prepared. There to help and…read morealways very friendly.

I received a bill from Dr. Makris for almost $300 that wasn't covered by my insurance. I was…read moreshocked because I had specifically made sure all the exams and tests would be covered by my insurance when I made the appointment. When you call to contest a charge, the office directs you to a third-party billing service that can't even help you. I've been to two other eye doctors in Muncie with the same insurance and never had to pay more than $15 for the same exams and tests. Also, they have patients wait in a narrow hallway, next to each other, and don't require masks, which is exceptionally unprofessional and unhealthy for a medical office. The whole experience has been very disappointing and I will not go back.

Found Dr. Makris and his staff to be very knowledgeable and friendly. Willing to take the time to…read moreanswer my questions in detail. Very glad that I chose Dr. Makris as my Opthamalogist.

Called and asked for information about the process of receiving pre-exposure rabies vaccines. I'm…read morestudying to be a wildlife biologist and I focus on bats. It is required of me to receive these vaccines and it is something that should be common knowledge for anyone working in a hospital--regardless of whether you're a nurse or not. After I asked my question, whoever was working reception had zero idea what I was asking for, which is fairly alarming considering rabies is one of the most lethal viruses we have. She asked me if I was a current patient, I said no I don't have insurance. This was when she really stopped helping me. I understand prices are high, but they're going to be high regardless because of what I'm asking for. She told me to ask my school what do, to which I told her they told me to contact hospitals because they are all equipped to give these vaccines. She just kept saying she doesn't know what I was asking for and that she can't help. She then directed me to Jane Pauley, who is closed on weekends. I understand not being versed in everything that happens in a hospital, but not knowing what a pre-exposure vaccine is, and being unwilling in helping access that, is a terrible look for any healthcare facility. Please educate your staff on basic healthcare and train them to not just push people off the phone.

We live and travel in our RV and of course we're far away from home when we needed a doctor. We…read morewent to Hancock Regional and it was a very good choice. It was late in the evening and I was very stressed and not feeling well. The gentleman who does the intake and triage (I wish I could remember his name!) was amazing - he calmed me down and assured me I would get help. Dr. McCann and our nurse Amanda were attentive and I felt listened to. They even let me sleep in the ER for a couple of hours to be sure the meds worked. I didn't feel rushed at all.

If i could give a zero i would. If you care about your loved ones - never take them here. Im…read moreshocked these people have licenses. Thankfully we were able to get transport down to indy, where we can get proper treatment. Id heard things were bad here - but this blows my mind. This is actually my first yelp review, i never review anything. I honestly never thought medical treatment could be this terrible.

Have gone thru chemo, radiation, surgeries, etc and find these people to be very good. They are…read morealways cheerful and nice to be around.

She is amazing! Listens, very compassionate. On point with her diagnosis. Happy to have her as my…read moredoctor!

I have been a patient of Dr. Mashindi for several years. I have had experience with a number of…read moredoctors over the years, some definitely better than others. I have found Dr. Mashindi to be one of the very best primary care physicians that I have worked with, and I feel very fortunate to be one of her patients. Dr. Mashindi has demonstrated to me that she always has my health and best interests at heart. She is always a pleasure to meet with, kind, sensitive to my needs, and always on her game. Dr. Mashindi also runs a very efficient office that avoids lengthy times sitting in the waiting room. My health record is long and complicated, and I feel incredibly blessed to have Dr. Mashindi as my primary care physician. Thank you.

Today was the SECOND time I showed up a few min early for an appointment and sat in the waiting…read moreroom for an hour, then another 15 minutes in an exam room waiting for the doctor. I believe I received good care. However a lack of respect as a patient in terms of my time, which is VALUABLE! I hope this can be improved for future patients.

Dr. was thorough and knowledgeable. But was told by staff I would have to wait two weeks for frames…read moreto come in. They called me a month later to tell me they came in. They sent frames and prescription in. Told me that they would put a rush order in because I waited so long. Normally takes two weeks for this. Waited another month before I got the call saying they just came in. Went to clean lenses three days later, and the right lens came out. I put it back in, and this happened a few times. Took them back in. Was told the screw was stripped. They fixed, gave them back and were crooked. Lady went to readjust them and lens popped out on her. Lol. Then I got charged $10 for new screws. Just got them back today. Will see how they are now.

If you want a eye doctor who cares with the technology to properly diagnose your vision needs and a…read moreprofessional staff this is the place. Dr. Kowaleski will make you comfortable and you will leave with the knowledge that your vision needs have been filled.

Dr Yang is a very nice person, listens to your questions and gives you her full attention…read more Explains the results in full detail. The staff are very polite and knowledgeable, attentive too your questions. Very happy with my visits. JK.