When my father's health was declining, we called Helping Hands. I was familiar with the business…read morebecause I had previously worked in their office and felt good about the business. I was very pleased with the companion care that they provided my father during his last months on this earth. My father was happy as well, which made my life easier during such a trying time. We also used Helping Hands when my mother-in-law's health was failing. Again, we were very pleased with the quality and knowledge of the caregivers. We did have to call the office on a few occasions to change things up a bit and they always cheerfully accommodated us.

This was one of the better at-home services we utilized, although none of them really met the level…read moreof expectations I had for my Mom. There were challenges with having consistency in receiving the same caretaker, which meant that you have to go through the process again of needs, routine, etc. each time. It was also difficult for my Mom to have continuous change once she got comfortable with someone. We also had occasions where the caretaker did not show up or was late and did not always receive advance notice of this being the case beforehand. This presented problems as well. Our Family ended up cancelling the service and eventually using Hospice, which was a great experience. This was a decent service, but really did not meet our needs overall.

Home Instead has done a wonderful job of supplying part-time caregivers for our parents, enabling…read morethem to stay in "independent" housing rather than assisted living. They've been able to respond to emergency requests for additional assistance (like needing overnight care for Mom when Dad is in the hospital). Every caregiver won't be a perfect match for every client, but they will juggle schedules around until a good match is found. You can have preferred "substitutes" as well, but it makes sense that there are times when a caregiver is out sick and you just have to make do with whoever is available. Some have been more efficient and effective than others, but all have been friendly and kind. You can make a consultation appointment to find out more and have your questions answered. They have earned our confidence, trust, and gratitude!

Following botched surgery at FHH, I could not walk, use hands or even think clearly. Ordinary needs…read moresuch as toileting and bathing were actually dangerous for me to even try to perform. After a month plus with Community Rehab, being home I needed help. Comm Rehab staff raved about R@H. Best decision I could have made! The aides are very kind and willing to try anything to help! Several have taken me to Dr.'s appts, picked up prescriptions and even groceries! They also clean my room, even changing my bed sheets, wash my floor. Bathing me is a Ghodsend, and helping me dress (still not fully able). They also take me shopping in their cars and push me in my wheelchair! I had never heard of home nursing providing any of these! All are non-judgemental, and open to anything new! Having someone with me during recent eye surgery was such comfort. One dear lady nagged me out of bed and move! The negative comments here make me think there was more to the story. They also help my daughter, who is very disabled mentally with CP, now stuck at home since day programs are cancelled. Her caregiver is exhausted, and always they offer her help and needed break. I would recommend Right at Home with enthusiasm! Try them!

Not only don't they lessen your workload, Right at Home increases your workload! The first person…read morethey sent to care for my mother just wanted to sit on her cell phone for 4.5 hours out of 6 hours at $36 per hour. The second person they sent was very soft spoken and had a strong accent. My mother who is 92 couldn't hear her most of the time and, when she could, she couldn't understand her. The third person that was scheduled was a no show. I didn't receive any notice, a phone call, anything. So I was left with no assistance and had to cancel an appointment for myself. Regarding the fourth person they said was coming on a Tuesday after a three day holiday weekend; they call me at 7:30 a.m. on Tuesday to tell me that the lady that was scheduled to come was not getting back in town until today so I was on my own once again for the day. Again I had to cancel my commitments for the day and my mother, as well as my 94 year old father, woke up from the phone call. Also, sometimes multiple people will call you regarding the same subject and other times no one will call you. They dial your number and have you hold while they try to figure out what they were calling you for. They are extremely disorganized, unreliable, and couldn't care less how they impact your day due to their incompetency. This agency is useless! I strongly recommend that you spare yourself the headaches they cause and find an agency that can provide your love ones with the care and compassion they deserve.

I first encountered Visiting Angels Frederick when they began care for my ailing Grandfather. They…read morewere so kind and compassionate and created a resource that allowed my Grandfather to maintain his pride and dignity around his family as his health declined, and they handled his personal care. Since that time, I have been fortunate enough to work with the wonderful staff at Visiting Angels and cannot speak highly enough about their warm nature and professional demeanor.

Visiting Angels has been helping an elderly family member for several months, with daily companion…read morecare visits and twice-weekly medication management service. I am extremely happy with the quality of service! My elder loved one really enjoys the visits, and I have the security of knowing that there is a friendly face and help with daily housekeeping, shopping, or just daily life whenever it's needed. Also, Anna Ellis and the caregivers are wonderful with communication - they are only an email or phone call away and always respond right away. My sibling and I also get updates and alerts regularly, which is a real help. The service is fairly priced, and there are no "surprises" on the bill. Anna and her team have done everything they promised and more. I highly recommend Visiting Angels of Frederick.

I have been a employee with shepherd Staff for 10 years. The…read morestaff has always been a very caring family.

From the owner: Non-medical home care, including assistance with personal hygiene, incontinence care, light…read morehousekeeping, meal preparation, incidental transportation, memory care, and caring companionship.

Harmony & Hope Healthcare is awesome. They are a team of dedicated health professionals that know…read moreexactly how to help. They have done it for my aunt and will definitely do it for you too.

From the owner: Harmony & Hope Healthcare LLC team. We are a licensed staffing and residential service Agency in…read morethe State of Maryland that specializes in the care of elderly and pediatric. the services that we provide: Bathing & Dressing Companionship Exercises Grocery Shopping Housekeeping & Laundry Incontinence Care Live-in Support Meal Prep Medication Reminders Personal Hygiene Range of Motion Safety & Healthy Environment licensed health professionals Certified Nursing Assistants Geriatric Nursing These specialists focus on diseases impacting aging adults such as diabetes, dementia ALS, Parkinson's Disease and other medical conditions. Are you wondering why you should choose Harmony & Hope Healthcare? Because our focus is one hundred percent on your needs. We are committed to improving lives together as we treat each and everyone of our clients as if you are the one priority because you are.

Get your fingerprints done elsewhere. First off, it's July 2020 and no employees I encountered were…read morewearing masks. Second, I made an appointment online and then waited while walk-ins were taken ahead of me. Last and final straw, when I walked in I was told to complete an application. I asked if this was needed for ink fingerprints because I am not there for a Live Scan. I was told rudely, "everyone needs to complete one." Then when I handed over the application and showed my INK fingerprint cards they said we don't do that here. Complete waste of time and rude and unorganized at that.

Location is Frederick, Maryland. Just awful! Don't waste your time getting your fingerprinting done…read morehere. So unorganized. Employees are not properly trained and have no customer service skills. Posted on the door it says wear a mask. Not one employee was in a mask. I was there in July to do finger printing and the cost was $54.00. I sent a household member to get theirs done in August and it had increased by $2.00. The increase had not been posted on their website as of August 10th, 2022. They have lost my business.

I would strongly caution anyone considering Green Staff for caregiving services…read more My family hired this company to assist with care for my mother, and the experience was extremely disappointing. Reliability is the absolute minimum requirement when you are trusting a company with the care of a vulnerable loved one, and unfortunately Green Staff repeatedly failed in that basic responsibility. Caregivers frequently arrived late or failed to show up at the scheduled time altogether. For families relying on consistent care, this kind of unpredictability is unacceptable and creates unnecessary stress and risk. When someone is responsible for the wellbeing of an elderly parent, punctuality and dependability are not optional -- they are essential. In addition to the scheduling issues, the level of professionalism we experienced from several staff members was concerning. Caregiving requires attentiveness, professionalism, and respect for the people and homes you are entering. That standard was not consistently reflected in our experience. Another major concern is oversight and accountability. The company itself does not appear to be based in the United States, which raised serious questions for our family about supervision, standards, and what recourse families have if something goes wrong. When you are allowing caregivers into your home and entrusting them with a loved one's safety, there needs to be clear accountability and strong management oversight. Families looking for care services should be extremely cautious and do very thorough research before hiring Green Staff. Ask detailed questions about caregiver reliability, supervision, and how problems are handled if staff fail to show up or provide substandard service. When it comes to caring for a parent, you deserve professionalism, consistency, and accountability. In our experience, Green Staff did not provide those things.

From the owner: Greenstaff Homecare stands out due to its commitment to providing personalized care tailored to…read moreeach client's specific needs. The company emphasizes a compassionate and supportive environment, fostering strong relationships between caregivers and clients. With a focus on training and development, Greenstaff ensures that its staff are well-equipped with the skills necessary for high-quality care. Additionally, the diverse clientele and flexible scheduling options highlight the organization's adaptability and dedication to enhancing the quality of life for those they serve. This combination of personalized service, professional growth opportunities, and a strong community focus makes Greenstaff Homecare unique in the industry.