From what I've noticed while visiting my grandparents, the workers are prepared to hand-feed…read moreresidents and they have fun with their team. It looks like a nice place to work!

From the owner: Sunrise Meadows Living in Brookfield, WI offers exceptional senior living accommodations for those…read moreseeking independent or assisted living. Our caring and dedicated staff provides personalized care plans and a secure living environment, ensuring our residents' safety and well-being. Our services include assistance with activities of daily living, medication management, housekeeping, and delicious meals. Our community also offers a range of amenities and engaging activities, allowing our residents to live an active and fulfilling life. Come experience the comfort and care at Sunrise Meadows

The food is very good and some staff are very friendly and go above and beyond. My mother in law…read morewas there from the summer of 2025 and left before Christmas 2025 because she was paying the highest level of care but not receiving care. My husband would visit daily. She was not getting her weekly showers and received frequent UTI's. She was not changed when wet and her sheets were soiled. She wore a gold cross necklace and her gold chain was replaced with a cheap chain. She lost 10 pounds in 3 months not always taken to the dining room. There were activities planned but they did not always happen because there was no staff available. PT's were not consistent and she was not making progress with walking. It was not uncommon to see employees sitting on their phones throughout the building. Not sure if they were on their breaks or not. Several residents said that things were better last year. We left Brookdale in Brookfield off Bluemound Road and took my mother in law to a different facility. At the new facility, she has always been dressed with her earrings on and eats in the dining room. At the new facility she is getting her baths and is able to walk the length of the PT room now. She eats in the dining room and participated in social activities daily.

This newly expanded retirement home/assisted living complex is clean, pleasant, and generally well…read morestaffed. Judging by just one visit, it seemed a little disorganized, but they are pretty new. Nice friendly group of residents, the kitchen dining area is very pleasant. The grounds still need landscaping (the expansion is very new), and the parking area is just barely adequate in size.

It's a nice place, clean, roomy, well maintained and like all senior residences that I review - its…read moresocial entertainment schedule is good. I got a rare occasion to witness the staff in action for a minor medical emergency and I was impressed with both their medical training, they knew to call 911 right away without delay, but more importantly their social demeanor. They kept calm and quiet, attended to the patient while simultaneously reassuring an upset elderly friend of the patient. The friend was probably just scared and concerned, but she was being pretty insulting, loud and unhelpful. The staff didn't take it personally and handled the whole situation in a way that hardly anyone around even noticed what was really going on. Of course I don't know how typical this is, but if it is typical I would say the residents are in good hands here.

I am so sorry my mother didn't choose the wonderful facility we first looked at. I don't like…read moreanything about this place.

Our family's experience with Brookdale Brookfield Woelfel Road over the course of nearly four…read moremonths (summer-fall 2025) was mixed. While there were some positive aspects, significant concerns about staffing, communication, and quality of care ultimately led us to move our mother-in-law to another facility. On the positive side, the food was very good. Residents were offered choices and could eat in a restaurant-style setting, which she genuinely enjoyed. Additionally, some staff members were exceptionally kind and went above and beyond in their care. However, there were consistent issues that impacted her well-being. Planned activities were frequently canceled due to staffing shortages. Because she is not mobile and requires assistance to attend activities, she often depended on staff to inform and help her participate. Without regular family advocacy, she was not consistently included. About a month into her stay, she was moved from a shared dining table with other residents to sitting alone--this occurred on her birthday. Given that she was adjusting to a major life transition and grieving the recent loss of her husband, this change was especially difficult. During her stay she was not consistently being taken to meals and lost a lot of weight in a short amount of time. We also observed concerns with staff presence and responsiveness. At times, staff appeared disengaged, sitting on phones or eating in common areas, making it unclear whether they were on break. Staffing levels seemed particularly limited during evenings and weekends. More concerning were issues related to personal care. During her stay, she lost 10 pounds and experienced multiple UTIs. There were several occasions when my husband arrived in the morning to find her still in the previous day's clothes, in wet incontinence garments, and with soiled bedding. While staff sometimes stated she had "refused" care, we were not confident that consistent or sufficient efforts were made. The call button system was also problematic. It required residents to hold the button down for an extended period before activation, and response times were often delayed. Some staff members were unfamiliar with how to properly reset the system so my husband had to show them how to use it. Although we requested the simple old style call button, we were told none were available, despite observing newer residents being given the old style buttons. We also encountered issues with missing personal belongings. A gold chain was replaced with a non-gold one, and a new TV remote went missing. Additionally, our mother-in-law reported that a staff member asked her to write them a personal check, which we immediately reported. Another resident nearby also reported missing cash. As her condition declined due to UTIs, she required the use of a Sara Stedy transfer device. We had to purchase this equipment ourselves and train staff on how to use it, as they had not received prior training. Eventually, we were advised to move her to memory care for more support, but instead we chose to relocate her to another facility. Since moving, her condition has improved significantly. She has regained strength, is walking short distances, maintaining her weight, bathing regularly, and is consistently dressed and cared for. While there were some compassionate individuals on staff at Brookdale, our overall experience did not meet expectations for the level of care being provided, especially since we were paying for the highest level of care. In speaking with long-term residents, we also heard concerns that the quality of care has declined over time.

I have a loved one that has Parkinson's and Dementia so I has faced last September 2020 with…read morefinding a facility to meet his care needs. I chose Brookdale Senior Living/Capital Drive - Brookfield for his long term assisted living care. I was impressed with the intimacy of the facility because they only has 24 residents and they specialize in Dementia Care. Their staff is caring, attentive and they get to know each persons individual needs. They know my voice when I call and they are respectful to both his needs and mine as his caregiver - Are they perfect NO - Do they make every effort to take care of any situation and communicate - YES - If I had to do it all over again I would still pick Brookdale - Their Staff is the BEST

The worst experience ever! I wouldn't recommend them to any one. The girls have very little if any…read moreexperience, they don't show up when scheduled, leave without finishing their work, which they sit and watch t.v. When you call to complain it only gets worse. We had to take turns being there with my parents because we couldn't trust what they would do. My parents were just so upset my 92 year old dad told them to leave!

From the owner: Your local Home Instead Senior Care office is your connection to compassionate, reliable…read moreone-on-one, assistance. To help our seniors continue to remain independent, our screened, trained, bonded and insured Aides provide everything you'd do for your loved one and more, so you'll have confidence that your loved one is safe, whether you live several states away or just miles down the road. Here at Home Instead, our mission is to help seniors remain safely in the comfort of home and to provide support to the family and friends who love them. Our services are available around the clock, every day of the year and include everything from companionship, meal preparation, light housekeeping, medication reminders, shopping and errands to live-in care and Alzheimer's care. With our extensive experience in elder care, we can help you find the right solution to assist your loved one in maintaining the best possible quality of life.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

The only positive thing about Care-age is the staff. 95% are very caring and treat patients with…read morerespect. For the most part, it takes far too long for them to respond to the call light. You can tell which ones care about taking good care of you and the few who are there for the paycheck and act like you're bothering them. The food is not good. The food isn't even warm when it's brought to the room. I've been given the wrong meds twice. I was on the rehab side of Care-age. The room is good size and the bathroom has a shower. The cold faucet handle has been missing since day 1. After I had my 1st shower I complained to the maintenance supervisor about the non-slip strips on the shower floor weren't sticking and it was very unsafe. 2 weeks later it's still not fixed. They do have a variety of activities for the patients. One star for the activities and the second star is for the awesome staff. The rehab staff and program is top notch. Many thanks to them. A special thank you to Brianna and the nursing staff. Sharon N.

Place seemed okay to me when visiting. A little short staffed, but they're all in that situation…read morenow. Pretty good social schedule, place was clean, staff seemed competent.

We had visited many facilities before finding Lakewood. Our family couldn't be happier with this…read moreone. The staff is caring, experienced, loving and their communication to family is phenomenal! We can go home at night and sleep well knowing that our loved one is cared for and loved. They have activities all day long for the residents to participate in that keeps them engaged. You don't EVER find nurses/staff congregated together talking or ignoring residents, which is exactly what we saw at other facilities. Their rooms and facility itself are clean and beautifully cared for and decorated. The food makes our loved one feel at home with beautifully prepared meals that she says taste as amazing as they look. If you are looking for a place that will treat your loved one like their own parent, look no further!