First of all, I love Master Crafter Tile & Bath! Andy and Alex are amazing!…read more
I'll start by saying when I looked to do this remodel for my dad's bathroom I had a few companies that responded with similar and reasonable quotes... but I just really liked Andy. He seemed to be down to earth and honestly was the first one to reach out to me and was at my house on the same day giving a quote.
Andy and Alex are fair priced, punctual, knowledgeable, clean (as clean as one can be during construction), respectful, creative and all-around great guys. They communicated everything (timing, cost, start, finish). They worked hard (even thru the weekend), stayed on schedule and they completed the project one day earlier than thought. How refreshing!
Alex did a great job with his creativity in blending some of the floor material with the shower tile to break it up and give it some character. I appreciated his ideas.
During the construction I was worried about our two fur babies, very curious cats. You know they get into everything. I was pleased as a pet owner, the crew made sure the cats did not escape.
After I had paid and the project was essentially by definition done, but not 100%. I could've done the final touches (shower rod, touch up painting, cabinet knobs, sealing the new tile).... But Andy did return to finish and complete all of it. He also took out an extra 15 minutes of his day to install a new fan I bought for my bedroom at no cost, just being a nice guy. Thanks for going above and beyond! I've been ghosted by so many companies... after the job is done and they've been paid, all of the sudden it's like they don't know you.
To say I'm beyond satisfied is an understatement!! I recently had a horrible experience with a large company and was completely put off so finding someone that I respected and liked, was very important to me. And honestly I'd rather give my money to a local small business anyway.
I will be using their services in the future for any projects that I might have. It's hard to find companies these days that truly care, do things the right way, in a nice way and without being preyed upon financially. Again, REFRESHING!
Thank you, Andy and Alex for making this remodel experience a good one. I can't wait to see my dad's reaction to his new and safe bathroom space.
Melissa in Princeton
Photos are before, during and after