I read all the negative reviews prior to posting this, I know everyone may have had some negative experiences mine was actually pretty good. I was 100% at fault for ordering the wrong part. I let AM Auto parts know and they were prompt to send me an email with instructions on how to send the part back. I even got a survey at the end of each email so they would know how they were doing and what opportunities they had to improve. Even though I ordered the wrong part, the quality was great. I had ordered a passenger side mirror for my Honda Fit and the quality was the exact same as what I already had on my car. I'm not negating others experiences, I am going to suggest the company is starting to take feedback seriously to see how they can improve. Great part, great communication, hassle free return. read more

I am beyond frustrated and appalled by the absolute shitshow you've put me through since December. Two engines, two defective piles of garbage. The first one was busted out of the box, the second one no better. After I posted a scathing review calling out your pathetic lack of quality control and support, Clifton Carter reaches out that as per the owner that I never spoke too, demanding I remove my previous review before he'd "fix" the mess. I did, hoping to salvage this nightmare. Then I get the replacement engine--an embarrassed joke with over 100k miles, not the 18k promised. After slapping it in, it's clear you shipped me another dumpster fire: cracked manifold, seized pulleys, bent valves--you name it. I've sent photos to Clifton who just passes along generic, dismissive emails from Daniel. Apparently, QC is a joke to you since Clifton admits they never see these engines of the parts they ship. This engine haven't seen oil for years. I've already sunk $3,600 into this bullshit. I offered a local engine for $6,500 to end this circus, only to be told they're forced to buy from their shady vendors. Now Daniel has the audacity to demand I pay return shipping plus a 25% restocking fee? After delivering not one but two unusable engines? That's beyond deceptive; it's downright criminal business practice. Here's the deal: I expect you to refund every damn cent I laid out. Anything less is unacceptable. Fix this. Now. read more

See all

I call them to order a motor for my 2011 Ram 1500 sport . Everything seem like a good deal because the only has 57000 miles on for $2750 plus tax ..,so I ordered a engine they said it takes approximately 10 -14 days before they can ship it out to me.. they stated that the was fully tested ..."And it wasn't "so I asked for a an refund.. because when the spark plugs were removed they were green which is an indication of antifreeze on them .. they ask did do a compression test ... Why should I you said the engine was fully tested... So they charge me for shipping it back to them $480 and 25% restocking fee .. I wish I could add the photos of this engine that supposedly have 57,000 miles on it !!! read more

PREDATORY PRACTICES & CONTRACTUAL BREACH: THEY ADMITTED THE ERROR AND STILL STOLE $1,198+ DO NOT DO BUSINESS with AM Used Auto Parts (AMUAP). This company--specifically Business Operations Manager Clifton Carter--is engaged in what I believe is a systematic "fee-trapping" scheme designed to strip consumers of their money even when the company admits it is 100% at fault. The Facts: The Admission: Clifton Carter explicitly admitted in writing that they shipped me an incorrect transmission that "does not match [my] vehicle". The Contractual Fraud: My signed contract states that for merchant errors, the part "will be picked up at no cost to customer and a full refund will be issued". The Bad Faith: Clifton ignored the "Full Refund" mandate and instead applied a "7-day notification" rule that, per the contract, only applies to customer ordering errors. He used "courtesy" language to disguise the fact that he was breaking his own contract. The Financial Theft Breakdown (Ref #4639793): 1) $819.67 Withheld: They only refunded $899.25 of my $1,718.92 payment. 2) $399.75 "Restocking Fee": Charged for a part they admitted they shipped incorrectly. 3) $300.00 "Shipping Fee": Deducted despite the contract promising "no cost" returns for their errors. 4) $119.92 Sales Tax: Stolen under the false claim that tax is "non-refundable" on a rescinded transaction. 5) $379.05 Out-of-Pocket: I had to pay this to return their incorrect unit because they refused to provide a Bill of Lading. I am a disable veteran, which they asked me to prove and I did. This company has left me without my only means of transportation and is directly responsible for $100/day in mechanic storage fees. Staff Involved: Clifton Carter (Operations Manager): 813-463-0955 Ext. 4086. TJ Johnson (Sales/Processing): 813-463-0955 Ext. 4075. Daniel (Claims): 813-412-5089. I will be filing a formal complaint with the Florida Attorney General and the FDACS for violations of the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). If you value your money or your sanity, go elsewhere. If they have done this to you, I encourage you to do the same. read more

AM Auto Parts - An email from AMUAP, admitting they sent the wrong part. - Auto Parts & Supplies Near Me - Lithia, Florida

See all

AM Used Auto Parts is a terrible place of business. Please go to the BBB website to read their reviews. They have a F rating with them. Here is my experience with the company. Below is the diagnostic report that AM Used Auto Parts requested from the mechanic who installed my engine. This assessment from the shop owner details the condition of the engine supplied by AM Used Auto Parts: "Customer supplied engine for us to service and install. Once installed, the vehicle starts but runs poorly due to multiple cylinders misfiring. Diagnosis revealed that the engine has low compression on multiple cylinders (below 100 psi). A functional engine should have a minimum of 120-150 psi. The AM Used Auto Parts engine does not meet these minimum specifications and must be replaced." Prior to this report, documentation was already provided to AM Used Auto Parts confirming there was a misfires on cylinders 3 and 7 following the installation. I, Ms. Bryant have instructed the shop to complete every task requested by AM Used Auto Parts. However, the repetitive and incremental request from them are beginning to be ridiculous. These requirements are causing significant out-of-pocket service fees for me to pay to the mechanic and is also consuming an unreasonable amount of time with the owner's business. Due to the poor quality of the supplied engine, I will not be responsible for any further redundant diagnostic fees but I will be following through with this matter. Sincerely, Ms. Bryant read more

Awful bunch of scammers. DO NOT USE. They advertised a used Jeep transmission with a 3 year warranty on a car with just 72,000 miles. I paid $999 and had to wait for transport from Tennessee. Upon arrival a label attached showed a VIN No. from a TN vehicle An online check revealed the original vehicle had 174,000 miles. On inspection, we found both external and internal damage. We found a broken snap ring in the fluid pan, just like the one I had meaning a full rebuild was needed. They refunded just $179 and claimed they had met their warranty obligations. Meanwhile, I am out the cost of hiring vehicles, additional labor, storage plus rental car fees. They're lazy, unresponsive, lying rip-off merchants. read more

See all

Worse place to call they lie and sell messed up motors and parts . And they don't believe In reimbursements or refunds. Never buy from here. Save yourself money read more

This was the worse experience I ever had with an auto shop. The warranty doesn't stand for nothing they are all scammers and I'm not about to allow them to steal my hard earned money. I came to them for service and it turned out to be a nightmare. The engine was knocking horrible and they were trying to make it seem like it was my fault the engine was bad. I would not recommend any one to do business with them. read more

I purchased an engine from AM Auto Parts and this has been one of the most stressful and disappointing experiences I have ever dealt with. I made payment on November 6, 2025, and the engine was delivered on November 24. When my mechanic installed it on December 11, he had to replace multiple parts just to get it functioning -- including the valve cover gasket, oil pan gasket, rear main seal, front seal, intake and exhaust gaskets, and the thermostat. I provided all receipts for these additional repairs. Despite all that work, the engine was extremely faulty from the start. The mileage I was told during the purchase -- 48,000 miles -- was not accurate. The actual mileage was far higher, which immediately created mistrust. The engine produced heavy smoke and a strong burning smell, and when I went to the shop myself, I witnessed firsthand that it was completely undrivable. And even at one point, when they started the engine, it ran for only about five minutes before it completely shut off. The entire car died unexpectedly.The whole car died right in front of us -- it was shocking and frustrating to witness I filed a claim on December 15 and submitted everything they requested: receipts, videos, photos, a full diagnostic report, and even communication between their staff (including Mr. Mann and Mr. Daniel) and my mechanic. Both of them confirmed that they received everything required for the claim, yet weeks have passed with no resolution. Every time I called, I was told to wait 3-4 business days. I waited repeatedly, only to receive the same excuse over and over again. It has now been more than two weeks with no update. Meanwhile, the delays are costing me additional money -- more labor fees and storage fees because my car is sitting on the property while I wait for answers. I have already paid labor to install the faulty engine they sent, and now I am being told I would have to pay for labor again, even though none of this is my fault. The lack of communication, accountability, and urgency has been extremely frustrating and stressful. And I'm hoping for a resolution. At this point, the delays and lack of clarity from AM Auto Parts have caused me serious distress. If they cannot provide the replacement engine -- which I am fully entitled to under their 30-day claim policy -- then I expect a full refund. This experience has been extremely unfair, depressing, frustrating, and deeply disappointing. I truly believe they use the "3-year warranty" as a selling point, but do not honor it properly. This is my second time purchasing an engine overall, but my first time buying from this company -- and I have never gone through anything like this before. I am extremely disappointed and I hope the owner takes these issues seriously, because this kind of treatment will only damage the company's reputation further. Especially considering the number of similar negative reviews I am seeing; there are barely any good ones. I am extremely depressed and discouraged at this point. Spending nearly $3,000 on an engine only to receive this outcome is incredibly unfair and feels outright wrong. read more

I was quoted for an engine with a turbo and was sent one without. customer service rep said they would overnight the missing piece. Turned out they did not have a satisfactory part and refused to be up front with that communication. The only remedy they presented was for me to pay to ship them back the engine that was sent in their mistake. I would not recommend. read more

BE VERY CAREFUL WHEN PURCHASING TRANSMISSIONS OR MOTORS FROM THIS COMPANY. I PURCHASED A TRANSMISSION FOR $999.00 4 MONTHS AGO IN NOVEMBER 2025 FROM THEM WHICH NEVER WORKED ONCE INSTALLED AND REINSTALLED WITH REQUIRED SEALS (CODE P0935 HYRDAULIC PRESSURE SENSOR CIRCUIT HIGH P0846 2-4 OR 2C PRESSURE SWITCH RATIONALITY CODE) DANIEL JOHNSON (THE ONLY PERSON IN THE WARRANTY DEPT) STRUNG THE RETURN PROCESS OUT INIALLY CLAIMING TO NOT RECEIVE THE MECHANIC'S EMAILED AND TEXTED PAPERWORK; THEN POINTING OUT THAT ALL SEALS ON THE TRANSMISSION WOULD HAVE TO BE CHANGED IN ORDER FOR THE WARRANTY TO APPLY INCLUDING SEALS THAT ARE INSIDE THE TRANMISSION WHICH WOULD VOID THE WARRANTY ONCE THE TRANSMISSION IS OPENED. AFTER HAVING SENT ALL OF THE DIAGNOSTIC REPORTS AND CODE READINGS AND CHANGING ALL OF THE SEALS APPLICABLE (SHAFT SEAL AND TRANS FILTER KIT) WHICH KEPT THE VEHICLE IN THE SHOP FOR ALMOST 4 MONTHS THIS IS WHAT THEY SENT TO ME We have completed our review of your warranty claim regarding Reference #xxxxxxxx. Although your claim falls outside of the warranty terms, we escalated the matter to our warehouse team for further consideration. After a secondary review, the claim has unfortunately been denied based on the warranty requirements agreed to at the time of purchase. As outlined under the Claims section of the AM Used Auto Parts, LLC Warranty Terms and Conditions, once a claim is filed, the customer has 30 days to submit all required documentation necessary to satisfy the warranty requirements. Your claim was opened on 11/21/2025. Per the signed warranty agreement, all required documentation must be submitted within 30 days from the date the claim is filed. The required documentation was not received within that timeframe; therefore, the claim does not meet the warranty compliance requirements and cannot be approved. For reference, the warranty clearly states: "Once a claim is filed, the customer has 30 days to send in the required information to satisfy the warranty terms." As agreed in the signed Order Confirmation Form and Warranty Terms, AM Used Auto Parts provides a 3-year parts-only limited warranty, subject to strict compliance with all claim procedures and documentation requirements. We understand this may not be the outcome you were hoping for; however, we are bound to follow the warranty terms as executed and signed. If you have any additional documentation that was submitted within the required timeframe and may not have been reflected in the review, please forward it for verification read more

It was my first and last purchase from this seller. I bought a 1994 Ford Ranger 4.0 engine from them. The salesperson told me he had the same engine with 102,000 miles for $1,000. However, the engine that was delivered to me had a broken crankshaft and pulley, and it looked like it had more than 250,000 miles on it. They refused to give any refund, and I lost my $1,000. read more

Do NOT buy from here. This is coming from 2 very reputable garages that have both dealt with this transmission nightmare. Our customer needed a transmission for her truck. We gave her a price of a rebuilt transmission and used one. She found this place and after buying the warranty with it she THOUGHT she was saving $300. Little did she know that this was the beginning of her nightmare. After the transmission arrived at our shop we inspected it. The fluid had mostly turned to thick sparkly putty. And I mean thick and sparkly. We told the customer that it was junk and ask them to send another one. Videos and pictures were sent as well. This company responded with... the transmission is fine and was tested before they shipped it. BULLSHIT. They told her it had to be installed regardless of the thick slime and metal and we just needed to conduct a transmission service and clean it out in order for the warranty to be valid. We did as the customer asked. Installed the transmission, flushed it 3 times, programmed it and guess what.. NOTHING. This transmission had no gears left in it, no forward, no reverse, nothing. Gave the customer the bad news, sent her the videos and pictures and rolled her truck back to the pending lot. This company gave us a list of things we needed to validate this warranty amd everytime they came back with a new list. They are hell bent on not giving refunds AND they wanted to charge a $1000 restocking fee (like wtf are you restocking here - are you gona sell this junk to someone else now and scam them out of thousands) and told her she had to pay to ship it back. In the end, she got her original transmission rebuilt because the transmission shop refused to even use this piece of junk they sent. Do your due diligence and research. On yelp they have 150 reviews, 149 of them are horror stories of what this company has put them thru and the thousands of dollars they are out of pocket bc of them. read more

Purchased a transmission with the warranty. They delivered a transmission but the reverse DOES NOT work. DO NOT buy any parts or the warranty!!! They will ask for things that are attainable, such as changing the oil pan - what does that have to do with the reserve NOT working??? Save your self a ton of head aces and DO NOT DO BUSINESS WITH THIS JUNK YARD. read more

Our business purchased and engine from this company, they seemed legit when I spoke with them on the phone and the 3 year warranty sounded great. We placed the order on 11/21. I called middle of the week the following week and was told it was being pulled and inspected and would receive a shipping update. The following week came and there was still no shipping update, I called again and was once again told the engine was being inspected. At this point our customer became impatient and frustrated, rightfully so. They ended up canceling their order and going to another shop, causing us to lose out on money. I would absolutely not recommend this company read more

Stay away from this corrupt company. They claim to sell engines that have 65k or less miles and that all engines get tested. However, when I bought an engine from them and installed it, it had a bad cylinder #2 that was leaking antifreeze into the Pistons due to a bad headgasket. When I asked for proof of milage and proof of the drop test, they said they don't provide those documents because they don't perform the tests! So I than asked how can they advertise such claims (65k or less miles) if they have no way to prove it! For all I know they pribably sold me an ngine with over 100k miles in it which never got drop tested! They cost me 1000s of dollars due to this damaged engine and they were not willing to refund or send me a replacement engine. Now im stuck with this 3000$ paperweight. I recommend you do your due diligence before buying anything from this company!! THEY'RE SELLING OLD DAMAGED ENGINES to its cistomers because they know most customers will not do the research! ​ read more

AM Auto Parts - This is the logo of this corrupt company - Auto Parts & Supplies Near Me - Lithia, Florida

Bought a transmission frI'm them in January of 2025 trans quit pumping fluid in October there warranty is a dam joke don't buy and expect a warranty they don't stand behind it read more

Just don't do it!! It's not worth the time or money to deal with this company! 41k miles... maybe 141or even 241k miles, no where close to 41k... read more

Absolutely terrible to work with! They told me that I would have my part within a week. It took nearly a month for me to receive my part. Then they tell you that they give you a warranty, which was also very deceitful. We purchased an engine and when the mechanic installed the engine, he determined that the timing chain was bad. I called them to report this, and they said that is not covered under the warranty. Not only did I buy an engine that was not functioning or operational now I have to pay an additional thousand dollars to have someone change the timing chain and they had no remorse . Nor did they have remorse when it took them four times as long to get me my part as they initially quoted me. Stay away and do not give them your business ! read more

Since you hung up on us this morning I am compelled to write this note: I am a very unhappy consumer. This is on the verge of ridiculous, treating us this way, not only am I unhappy but I was trying to help a 16-year-old boy with his engine problems, and he was going to pay me back with his summer job wages. To say the very least you have destroyed his confidence in his fellow man. Because of this, he has no car and no way to get to work. In addition, you deliberately delayed this process so you wouldn't have to pay the return fees. After contacting a lawyer, I am advised to start proceedings for a civil suit to solve this issue, including the additional shipping fees to get the engine to the garage, labor so far for the repairman, and storage fees for the car taking up room and sitting in his shop. I have already contacted my credit card company. I want my money returned, all of it. read more

Was sold what was supposed to be an A grade used engine with 62000 miles. The engine I received looked like I had been under saltwater to years. The intake was completely full of salt and sand, the oil pan was rusted through, and almost every bolt had the heads rusted away so they couldn't be removed. And this was supposed to have an A rating as rated by the Used auto parts association? Every time I called i was put on hold endlessly and if I left a message nobody ever returned my call. I finally got a response when I emailed. They wanted me to have everything fixed and then install the engine and have a diagnostic done on the engine and then send them the bill for review. My mechanic refused to install it because of the condition and I wouldn't of let him anyway just because of the salt and sand in the intake. It took weeks of emails to get them to let me return it, at my expense of $500 shipping. Why I had to pay to return what should of never been sent to me is ridiculous. Then after I sent them a delivery confirmation it still took three weeks to find out where my return was. Not a single response to any message I left them. After three weeks a person answered the phone and told me that my credit card company had ruled in my favor and that was all he had to say. Not once did any person I dealt with at this company act in any kind of professional manor. They are quick to answer to make a sale, but good luck afterwards. I would look anywhere else possible for any part before I would use this company again. read more

See all

spent 1,400$ on this transmission had installed by license dealers only to be told transmission no good bad clutch, now am autoparts not honoring there warranty, all reciet provided, every time I contact Daniel the claims men he say something else need to be provided, this a shit place that scams, I have to file claims against this place. read more

AM Auto Parts - Dealership stating transmission is bad.clunking and hard shifting - Auto Parts & Supplies Near Me - Lithia, Florida

I ordered a used Hyundai Sonata engine. The engine was shipped to my mechanic in MD. When it was installed, it turned out to be a faulty engine (I was told that the engine had 42000 miles on it. The mechanic said that it looked like it had 142000). They wanted me to pay to have the bad engine shipped back to them, and now it is costing me another installation fee to install a different engine ($2200). Stay away from these crooks! read more

This place sucks dont do business with them they send out bad motors say there good then want 400 pluse 25% residing to take it back never do business with them wish I could post pic of the inside of engine looking like a milk shake its really bad read more

Scam company, committing fraud. They knowingly send faulty or subpar parts and the return process nets them income. They could care less about customer service and working within boundaries. Daniel just reads and repeats the company line, he has been saying for years. You have been warned, stay away from this company. read more

These people are con artists and thieves. They shipped the wrong part and are now refusing to pick it up unless I spend $350 bucks to ship it back because according to them it voids the warranty. Keep in mind they shipped the wrong transmission then blamed me for the wrong transmission then shipped out the right transmission after I asked for a refund. Now they've canceled the new transmission but are still refusing to pick up the wrong transmission and telling me that I can either ship it back or I can keep the transmission that I can't use. Avoid these people at all cost. They are thieves and they do not care once they have your money you're screwed. They do not care if it's their fault or not once they have your money it's all over... read more

Am autoparts sent me a defective engine. The warranty covers paid returns only if you install the engine which makes the warranty pretty much useless. The engine is sent from a location with cheap shipping (in my case Minneapolis) but they request that you pay the return to Florida where the shipping cost is as much as the engine or more. Don't bother buying from them. Check out this website that I found online describing what I just experienced: www.amautopartsreview.com It is effectively a scam. The engine that they sent me was not tested, compression was terrible, timing belt slipped, valves were all in bad shape. read more

These people are CROOKS!!!! DANIEL CANCELADO sold my Company a Faulty Toyota Tundra 4.7 L Automatic engine. It was full of RUST; Salt and visually looked like it had been sitting in water. He misrepresented the engine to be a quality product with minimal miles and a 3-year warranty. My mechanic immediately recognized it was junk and instructed me to send it back. My Business Manager notified these people and emailed them pictures. He was told that they would evaluate the engine and refund our money. They sent the refund weeks later LESS a 25% RESTOCKING fee AND FREIGHT REIMBURSEMENTS. I contested the restocking fee because the return is no fault of our own. Daniel told me they did a compression test, and that the engine was good. Which is the same response I see other customers say they gave them. BUYERS BEWARE!!!!!! THESE PEOPLE ARE FRAUDULENT SCAM ARTISTS!!! THEIR BUSINESS MODEL IS TO SELL FAULTY PARTS AND MAKE THEIR MONEY FROM RESTOCKING FEES. POINT BLANK!!!!!! read more

I bought an engine from them because they advertised the engine had less than 67000 miles. It was a lie it was completely worn out it look like it had over 250000 miles on it. They refused to honor the warranty. Don't buy from them they are scam artist. read more

Absolutely the worst company I've ever dealt with. You sent me the wrong transmission--twice. First, a 4-wheel drive when it wasn't even close to what I needed. Then you sent a rear-wheel drive that STILL didn't match my steering column linkage. Neither transmission worked, and both were misrepresented. Instead of owning your mistake, you sent me a YouTube video like I was an idiot. I've got Master Techs working on this--not some backyard job. Then you had the nerve to ask for my VIN after everything was installed--news flash: it was on top of the transmission the whole time. I told you I'm 650 miles away and even drove all the way to Orlando to try to get this resolved. And only then did you suddenly decide, "Now we can help you." What kind of garbage customer service is that? Now I'm stuck with a broken vehicle, months of wasted time, and no resolution. Your screw-up has cost me money, time, and the use of my vehicle. And because of you, I'm selling it--because I can't trust anything you sold me. Your sales reps and managers are completely useless. I've made over 20 calls trying to fix YOUR mistake, and got nothing but attitude and runarounds. Your company sucks. I'm leaving this review everywhere until people know to stay far away. read more

I wouldn't recommend this place, you're better off finding parts from you local auto parts warehouse. Was sold a transmission that didn't work. They claim the it was tested before it shipped, YEAH RIGHT!! Now I'm heading to BBB to write a review there, wish I'd read reviews before doing business with this company. read more

Let's just say if I could leave a negative rating I would. Terrible customer service to start, horrible communication. I purchased a motor from them and the delivery got all messed up for starters, then the motor they sent me looked like it had been leaking from the valve cover...and after spending money to put it in, come to find out they sent me a motor with a bad timing chain. So, it was useless! They claim the tested it, YA RIGHT!!! I was given a partial refund after paying the shipping costs to send them back their faulty motor. SUCH crap... DO YOURSELF A FAVOR GO READ THE COMMENTS ON *BBB*, I SURELY WISH I HAD. I WOULD HAVE NEVER DONE BUSINESS WITH THESE CROOKS!!!! And this is my experience in a nutshell. read more

my transmission went out on my chevy truck and they said we can get you one and i said how much and they said 3200 and i said ill buy it. i didnt get it for a month and when it was dropped off at my house it was looked like it came out of a swamp it had water in the transmission fluid i drained it all out and put new fluid and screen and seals and when i had it installed it sound like the gears grinding the shop told me and i took it to the chevy dealer and the the trans is no good you need another trans.i called am auto and told them to replace the transmission or refund my money and they never did neither one. now why do you do people that way?THANKS to the guy Daniel works for you all.all i asked send me a good transmission or refund me so i can have a way to work THANKS a lot AM AUTO PARTS! people dont buy anything from this site. read more

I ordered a "used" 3.0 Toyota 4Runner engine in October of 2024. After I paid I was told the engine did not pass their "inspection" so they refunded my money and I ordered a different one. It got "delayed" because of Hurricane Milton. Then it was "delayed" because they were "testing" the engine to make sure it met their criteria. Their criteria as I was told on the phone by Angelo was their mechanic ran the motor for 45 minutes and it was good to go. Upon receiving the engine we unwrapped it and did an external inspection as required. My mechanic was unable to fit me into his schedule so after the 30 warranty had expired my mechanic started to swap the engine in my 4runner. Before he started the installation he ran a scope down into the cylinders to check them. What he found was rust and pits. After contacting Angelo and Clifton the "supervisor" I was informed that it met their criteria for used. I was past warranty so now I have to issue them a cashiers check for $728.00 and they will arrange for the return of the engine or I can pay myself. I currently have a quote from SHIPLY for $491.00. This is all on an original cost for the engine of $1899.00 and if I get the engine back to them they will refund me $1100.00 My frustration is they sent me an engine with rust and pits in the cylinders and feel like they should either refund me in full or replace the engine. I get it.....it is used but horrible customer care and concern on their part. Yelp asks for a star rating but doesn't give you the option for half a start or less. read more

See all

live in California and bought a used transmission that according to them had 13,000 miles on it. angelo the salesman assured me that if it wasn't good I could get documentation from reliable shops and would not have to return it. It was junk had metal shavings in it and was unprogrammable After three transmission shops and three months gave up and bot a new one from ford. Says he never told me I didn't have to return it. A bald face lie They sell junk parts and good luck trying to get your money back! read more

DO NOT purchase anything from this company they are thieves they they will send you defect motors and when you call their to make a claim on your motor they will say you voided the warranty so they do not have to e to refund you money or replace their defective motors. so we are stuck with a bad motor and out over two thousand dollars. LIERS and THIEVES. read more

I purchased an engine from AM Auto Parts. I am located in California. AM Auto Parts are located in Florida. AM Auto Parts purchased an engine from a local savage yard. I paid AM Auto Parts for $1,100.00. Before installing the engine, the mechanic shop noticed water in the oil pan. The engine was rusted. I reach out to AM Auto Parts. AM representatives had a very bad attitude. AM Auto Parts honored my return, but at my expense. Could you imagine shipping an engine from California to Florida? Especially when AM purchased the engine from a local salvage yard. AM Auto Parts fought me when I contacted the bank that I purchased through. They refused to refund my $1,100. I trusted this company to deliver a decent engine. But in return, trash. I consider it a loss. Don't trust this company when searching for engines, transmissions, or any autoparts. read more

AM Auto Parts - Auto Parts & Supplies Near Me - Lithia, Florida

See all

This is the ultimate Scam. A M Used Auto Parts, Lithia, FL. 15+ years in business to perfect it. Great advertising: Used engines, transmissions and used auto parts. Low milage (70,000 - 91,000). Three-year warrantee. All engines are ran-tested. All transmissions are ran-tested. Guarantee the part they sell to fit your vehicle. Will ship and replace parts not meeting specified part descriptions authorized by customer. Smooth Salesmen: Tell you they just got part in. Have other customers looking at it. Their mechanic is in the warehouse Run testing it now. Tell you it is coming out of the same year and model as yours (All these policies are written to make them unenforceable. They do not operate an auto salvage yard nor have a warehouse on their place of business. Just one building is shown on Google Earth). Great website. Lists thousands of excellent reviews posted the last 3-4 years. (Yet the Better Business Bureau, YELP'S, and other website reviews & ratings do not match their posted reviews: o BBB rating F o BBB customer reviews 1.8 out of 96 o BBB Consumer complaints 160 closed in past 3 years, 52 closed in past year, 6 pages of open complaints https://www.bbb.org/us/fl/lithia/profile/used-and-rebuilt-auto-parts/am-used-auto-parts-0653-90126261 o AM Ratings resellarratiings.com 1.0 out of 304 reviews https://www.resellerratings.com/store/AM_Autoparts o AM ratings pc.com 1.0 out of 20 reviews https://am-used-auto-parts.pissedconsumer.com/review.html#google_vignette o AM reviews pissed consumer.com 2.4 out of 199 reviews https://am-auto-parts.pissedconsumer.com/review.html#google_vignette o AM reviews YELP.com 1.2 out of 96 reviews https://www.yelp.com/biz/am-auto-parts-lithia-3 Scam shared by most customers and me. They get you to sign a quote for a low milage engine/transmission/part. and search though auto salvage yard's inventories Nationwide. They purchase parts that have no resale value other than for scrap metal or a core trade-in. That is shipped to the customer. In your quote (Purchase Order) and conditions you signed, it tells you not to refuse delivery. When you contact them, they assure you that it worked when ran-tested and it has a three-year warranty if you replace the items listed and are installed within 30 days, no exceptions. After 30 days from delivery have gone by, incorrect parts, damaged parts and parts not meeting specified part descriptions authorized by customer are subject to 25% handling and restocking fees, and the customer pays all shipping costs for return and replacement. Warrantee a joke. You are instructed to return items that do not work, did not run or need repair, back to the original shipping location at the customer's expense. Once received, a refund will be issued. That is the only course of action from AM Used Auto Parts for warrantee. The returned item is charged a 25% restocking fee. The restocking fee is more than they paid for the item. The customer paid for the return shipping. They still make money to ship junk parts. In my case, they would be receiving a cleaned-up engine, all new gaskets and new parts to send to the next victim. The cost to repair my engine is less than the cost for me to ship it back. Under their parts only warrantee, they would only be responsible for under $300.00. Any other option will cost me over $600.00 just to re-modify the exhaust system to put an OEM engine back in. The money spent to buy their engine, get it running, extra parts needed and modifications to make it fit in my van was more than if I had purchased a new one or just went to a junk yard and paid a couple hundred dollars for an engine that fit read more

See all

You need to be very aware of what you're dealing with when you buy something from AM Auto Parts. This was a $2,000 lesson that I had to learn. First, they do not own or operate a salvage yard (the attached photo is an aerial view of their entire business location). Their "office" is a large garage where you walk in and see multiple people on phones. It's more of a call center than anything else. When you call in or fill out their online webpage request, they start scouring other salvage and junk yards looking for the part you've requested. They honestly have no idea if the part actually works or not, or the actual mileage on it because they have no control of the part except when they ship it to you. When I ordered my engine, the salesperson didn't even ask me for the VIN of my car so he could verify that the replacement engine would work in my vehicle. When I asked him if he needed my VIN, he said sure as if it was not really that important. When I got the engine and realized that it was not going to work in my vehicle, I called to get a replacement. They told me that it was my fault that they shipped the wrong engine and even though they agreed to give me a refund, I would be responsible to ship the part back. One of the tricks they like to use is, if the part is bad, or in my case, the wrong part, They first say they didn't make the mistake but that you ordered the wrong part. They then tell you that you are responsible for shipping the part back. Depending on where you live, that could cost almost as much as the part you're trying to return. Also look at their BBB "F" rating. https://www.bbb.org/us/fl/lithia/profile/used-and-rebuilt-auto-parts/am-used-auto-parts-0653-90126261 What disdain they must have for their customers to rate an F with the Better Business Bureau. read more

AM Auto Parts - Auto Parts & Supplies Near Me - Lithia, Florida

I'd like to begin by saying i don't write many reviews especially bad ones, my time is too precious but considering my experience with this company, I highly suggest you stay away from them because their business practices are just unamerican and deceitful. I bought a used engine with 77K (A Hemi 5.7L for my 2005 Chrysler which is AWD for $1999.00 on 12/19/2024. I received the wrong engine on 2/8/2025 for Rear wheel drive. When I called them about the issue the response was "the engine can work, you just need to tell your mechanic to make some adjustments to the oil pan which is maybe 3 to 4 hours in labor. They do not disclose everything to you, if i knew this was a possibility i would never have bought the engine from them. i have to pay to send it back and my refund is not guaranteed, so instead of going through the hassle, i trying to sell it on my own. The claims guy Daniel Cancelado is a jerk and doesn't see the principle of any of this. They are not a good company and lastly, they didn't even send the Hemi cover to go over the engine. I don't typically read reviews on companies, but moving forward i will now, because if i did maybe i could have avoided this mess. They are horrible, stay away. Thank You (No fabrication to this review!!) read more