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    AM Auto Parts

    1.2 (156 reviews)
    Open 8:30 am - 5:00 pm
    Updated 2 months ago

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    An email from AMUAP, admitting they sent the wrong part.

    PREDATORY PRACTICES & CONTRACTUAL BREACH: THEY ADMITTED THE ERROR AND STILL STOLE $1,198+ DO NOT DO BUSINESS with AM Used Auto Parts (AMUAP). This company--specifically Business Operations Manager Clifton Carter--is engaged in what I believe is a systematic "fee-trapping" scheme designed to strip consumers of their money even when the company admits it is 100% at fault. The Facts: The Admission: Clifton Carter explicitly admitted in writing that they shipped me an incorrect transmission that "does not match [my] vehicle". The Contractual Fraud: My signed contract states that for merchant errors, the part "will be picked up at no cost to customer and a full refund will be issued". The Bad Faith: Clifton ignored the "Full Refund" mandate and instead applied a "7-day notification" rule that, per the contract, only applies to customer ordering errors. He used "courtesy" language to disguise the fact that he was breaking his own contract. The Financial Theft Breakdown (Ref #4639793): 1) $819.67 Withheld: They only refunded $899.25 of my $1,718.92 payment. 2) $399.75 "Restocking Fee": Charged for a part they admitted they shipped incorrectly. 3) $300.00 "Shipping Fee": Deducted despite the contract promising "no cost" returns for their errors. 4) $119.92 Sales Tax: Stolen under the false claim that tax is "non-refundable" on a rescinded transaction. 5) $379.05 Out-of-Pocket: I had to pay this to return their incorrect unit because they refused to provide a Bill of Lading. I am a disable veteran, which they asked me to prove and I did. This company has left me without my only means of transportation and is directly responsible for $100/day in mechanic storage fees. Staff Involved: Clifton Carter (Operations Manager): 813-463-0955 Ext. 4086. TJ Johnson (Sales/Processing): 813-463-0955 Ext. 4075. Daniel (Claims): 813-412-5089. I will be filing a formal complaint with the Florida Attorney General and the FDACS for violations of the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). If you value your money or your sanity, go elsewhere. If they have done this to you, I encourage you to do the same.

    Vehicle History showing over 174,000 miles

    Awful bunch of scammers. DO NOT USE. They advertised a used Jeep transmission with a 3 year warranty on a car with just 72,000 miles. I paid $999 and had to wait for transport from Tennessee. Upon arrival a label attached showed a VIN No. from a TN vehicle An online check revealed the original vehicle had 174,000 miles. On inspection, we found both external and internal damage. We found a broken snap ring in the fluid pan, just like the one I had meaning a full rebuild was needed. They refunded just $179 and claimed they had met their warranty obligations. Meanwhile, I am out the cost of hiring vehicles, additional labor, storage plus rental car fees. They're lazy, unresponsive, lying rip-off merchants.

    This is the logo of this corrupt company

    Stay away from this corrupt company. They claim to sell engines that have 65k or less miles and that all engines get tested. However, when I bought an engine from them and installed it, it had a bad cylinder #2 that was leaking antifreeze into the Pistons due to a bad headgasket. When I asked for proof of milage and proof of the drop test, they said they don't provide those documents because they don't perform the tests! So I than asked how can they advertise such claims (65k or less miles) if they have no way to prove it! For all I know they pribably sold me an ngine with over 100k miles in it which never got drop tested! They cost me 1000s of dollars due to this damaged engine and they were not willing to refund or send me a replacement engine. Now im stuck with this 3000$ paperweight. I recommend you do your due diligence before buying anything from this company!! THEY'RE SELLING OLD DAMAGED ENGINES to its cistomers because they know most customers will not do the research! ​

    This is the engine I received
    James P.

    Was sold what was supposed to be an A grade used engine with 62000 miles. The engine I received looked like I had been under saltwater to years. The intake was completely full of salt and sand, the oil pan was rusted through, and almost every bolt had the heads rusted away so they couldn't be removed. And this was supposed to have an A rating as rated by the Used auto parts association? Every time I called i was put on hold endlessly and if I left a message nobody ever returned my call. I finally got a response when I emailed. They wanted me to have everything fixed and then install the engine and have a diagnostic done on the engine and then send them the bill for review. My mechanic refused to install it because of the condition and I wouldn't of let him anyway just because of the salt and sand in the intake. It took weeks of emails to get them to let me return it, at my expense of $500 shipping. Why I had to pay to return what should of never been sent to me is ridiculous. Then after I sent them a delivery confirmation it still took three weeks to find out where my return was. Not a single response to any message I left them. After three weeks a person answered the phone and told me that my credit card company had ruled in my favor and that was all he had to say. Not once did any person I dealt with at this company act in any kind of professional manor. They are quick to answer to make a sale, but good luck afterwards. I would look anywhere else possible for any part before I would use this company again.

    Dealership stating transmission is bad.clunking and hard shifting

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    Ask the Community - AM Auto Parts

    Review Highlights - AM Auto Parts

    I e-mailed the work order to my sales rep Bryan.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    Walked in not knowing what i needed but i showed pictures of it. Insert make model and year? Bam i…read morewas hearing a clanking noise in my right tire. I do my own mechanical needs on my car. Guy was surprised i haven't had a serious accident! One of the knot bolts fell off from my caliper housing. O_o no biggie, got a kit for $12 with multiple parts, easy peasy fix and i properly tighten it this time. I noticed that while unscrewing u don't really need two tools. So i used pliers and a wrench and gave it a good loving. Walked out with a single use goop wipes also. Thing removed the hell outa my oil and gunk off my hands and tools like its only mission was "eradicate oil!" I always come back to them. Staff is always helpful and informative.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    AM Auto Parts - autopartssupplies - Updated May 2026

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