I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Very disappointed in the work , got my dryer vents cleaned , they never hooked up the hoses when…read morethey left , had a scheduled appointment to come back the time got pushed back 5 hours , I had to go to work , need to do laundry, gotta wait another 6 days to come back out, I want a refund , called customer service , BEWARE FAST TO GET PAYMENT THEN A WAITING GAME TO COME BACK TO DO THE JOB RIGHT

I just bought a house and was living in it 7 days when I had the hard wood, tile and carpets…read morethrough my house cleaned as well as all the air vents and dryer vents cleaned. The floors were ok, but when I cleaned a spill of water on the wood floor I was amazed at how dirty the towel was when I cleanup the water. The the day after the cleaning I found balls in the vents. How do you clean out the vents and not get all the toys and balls out. Also, I do not feel the dryer was even cleaned because it is still filled with lint which is a fire hazard. I feel I was sold a poor quality service and very disappointed in a company I have used many times before in my past. I feel they should refund me some of or all my money.

WOW, I gotta say that this was a great decision hiring these two gentlemen. They are very kind,…read morepolite, thorough, helpful in walking the extra mile & it was not disruptive to my charge who I care for with Alzheimer's. She also brightened right up when they introduced themselves. The BEST part about having a brand new carpet again is that is smells amazing. The "high traffic areas" are visibly gone. I also had the garage concrete power washed and OMG it's like moving into a new house smell in there as well. I could not recommend these gentlemen more, great experience.

From the owner: Experience the Ultimate Clean with HVSS!…read more Next-level commercial and residential cleaning right to your doorstep. Our powerful truckmount systems tackle it all—carpet, tile, upholstery, RVs, boats, vehicles, and more. Need powerwashing, softwashing, or emergency flood cleanup? We’ve got you covered! We blend advanced cleaning chemistry with cutting-edge, gas-powered extraction for an unbeatable deep clean and faster drying times. Enjoy a home or office that feels fresher, looks brighter, and truly sparkles. Try HVSS once and you’ll never settle for ordinary again!

Words can not describe how thrilled I am to have found these experts on cleaning rugs. I had three…read moreold, filthy braided and an old old {like at lest 75 years old} fine but filthy wool Oriental rug that I had to make the decision to either pitch, or find a miracle worker. Seeing that float tanks were the way to clean these rugs, I finally found Jafri Rugs in Albany, about two hours away. The picked up my rugs, did their magic, and the suggested repairs of new side binding and fringe {the fringe on my 75 year old Oriental was like a bad comb-over, with some of the weaving coming apart} were worth it, the Oriental is luxurious and soft and gorgeous. I am seeing colors in it I never saw before. After getting them back and walking on them with bare feet - the wool braided rugs are SO soft and my feet love them. Even the dog has ceased to jump on the couch and now lies on the braided rug. Not scratchy and dried like how they were when I received them. I swear each rug was ten pounds lighter. I am indebted forever for these experts saving my grandmother's and mother's hand braided and cherished rugs. Even though I was far away, they picked them up and dropped them off. I did have to wait a bit, but realistically I had sat on these things for years trying to find a solution, so why get cranky asking someone for a two week turnaround? Besides, I had already tried getting one of the rungs cleaned by an "antique rug cleaners" expert and I still had dirty heavy scratchy rugs. It was the holidays and they wanted to make the trip back when they had a few more clients up my way. This made sense, and it was worth the wait. Don't hesitate calling them, forget the cost, fall in love with your treasured family rugs and consider the cost as you are working with rug artisans. Pay their worth and stop thinking in Walmart Rug mode. Recycle, and Re-use. Stop throwing good rugs away. An aside, Humza and the staff who picked up and delivered the rugs are pros at making you feel like you are their favorite customer, genuinely. Customer Service was beyond expectations wonderful. Thanks for giving me back my cherished family heirlooms, better than how I received them. Beautiful and talented work, they are the poets of fine rugs.

Is there something less than one star they sure deserve it. Don't let their fake accommodating…read moredemeanor fool you. Cleaning rugs (off site) is not in their skill set. Oh and they'll take 3 months to do all of this. DO NOT USE.

The business did great! Thank you. It was nice and clean…read moreSmelled nice. Left the place like new. It was a move out

Was incredibley helpful for my apartment move-out. She cleaned everything I didn't know how to…read moreclean, and fast. My landlord and I were both happy. I hope to hire her for my new home soon."