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    Always by Code Electric

    5.0 (2 reviews)

    Services - Always by Code Electric

    Electric inspection

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    12 years ago

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    Travis Electrical Service - Safe. Reliable. Done Right. That's what every homeowner deserves, and that's what we deliver, every single time!

    Travis Electrical Service

    (10 reviews)

    Hello. I am selling a house and needed electrical work…read moredone by 5/29/2019. I called Travis Electrical service and requested a quote for wiring in a dishwasher and also an oven. I also needed 4 ceiling fans replaced and a vanity light in the bathroom installed. The team showed up on time and were very professional and courteous. I was given an estimate of $1000 but the house wiring would not be up to code in order to pass the building inspection. Travis Electrical stated that it would cost me an additional $1000 to bring things up to code. I agreed. 4 hours later the team called me and said they had completed the project as I had agreed to bring them a check. During the walk through I was informed that one of the globes on a fan was broken when they opened the package. He said, "Take the box back to Lowe's and the store would replace it. (The globe). I took his word for it. I also asked if they guaranteed the house would pass building codes. He said no. (In case they missed something) The next morning Travis Electrical Service administration called and were asking for a 5 star rating for the electrical team. I stated that the team was courteous and professional but way overpriced @ $500 per hour. This morning I said that the work looked good. I am now at the house inspecting the 4 ceiling fans. Upon further inspection. I found that one of the lights was without chain markers (extended pieces of chain with a medallion at the end. This medallion is clearly marked either "fan" or "light" which makes it easy to turn on the fan or light or both. I searched through the boxes and found the two chains and installed them myself. Another fan had the two chains installed in the wrong place completely backwards. Which I uninstalled and reinstalled correctly. Because 3 out of 4 fans required work from me to operate correctly. I am beginning to question whether the fixture was broken during installation or not. As I study the work receipt I see that I was charged $761 for five wireless smoke detectors. (Amazon sells them for $32 a piece). A plastic weather proof cover for an outlet was $54. I applaud their professionalism and courtesy but feel I was taken advantage of because of my deadline time frame and the extreme markup for smoke detectors and plastic all weather cover and the terrible attention to detail on the ceiling fans. The next day I received a call from the company's customer service asking if I was satisfied with the work. I said, "No I am not satisfied." And I explained to her why. She said, "I will be there with a crew tomorrow and make everything right." They showed up on time. Fixed all my issues. Took the smoke detectors off the walls and gave me a refund check of $761. I am very impressed with how deeply they wanted to make me a happy customer. And now I am. 5 stars for customer service.

    I can't give Travis Electrical enough stars!! The ladies answering the phones and making…read moreappointments are incredibly friendly and helpful. They made me feel like my needs were their number one priority. And Kyle, the electrician they sent out was so professional and just overall a very nice guy. Diagnosed the issues right away. Gave us fair prices and got the work done in a very timely manner. I am thrilled with the results. He was able to double the amount of electricity to a work area. I am so pleased with them overall and would use them again in a heartbeat.

    Lee Company

    Lee Company

    (20 reviews)

    Bellevue

    Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

    These are some of the kindest, loveliest service folks out there. They treat your house like a…read morehome, and they treat the people they work with as other humans. I cannot say the same for many other service folks out there today, unfortunately. Lee Company provides quality care and thorough service. Yes, they are professionals which means that certain repairs will cost more. However, with a service visit, they can assess beforehand and give you a quote, leaving you to decide if you would like to go with their services. Personally, as a homeowner, there were several things wrong with our new build that we needed some help on. Our builders rushed through several things, including an issue with electricity that always scares me. The staff who helped us have always been extremely dedicated, explaining us each step they were going to do patiently, without contempt or condescension. Again, I can't say I've always experienced that, particularly as a woman of color living in the South. Our neighbor recommended their maintenance service, and we have invested in it with no regrets. The people who chat with us are always polite, no matter on the phone or in person. The standard of care is really high, and I think they really value people at their company. It shows through their willingness to converse with clients and treat them kindly.

    Coolray Heating & Air Conditioning - Our technician consulting a customer, exploring her plumbing system options.

    Coolray Heating & Air Conditioning

    (39 reviews)

    The technician checked the unit, which had a sound, he fixed the sound without charging me, and…read moretested everything as part of the rountine maintenance, I'm very happy with the visit.

    We used Cool Ray for fixing our air conditioning and didn't have a problem. They offered to get me…read moreon a service contract for $9.99 per month. They said it would "Save me money," on future service or repairs. So, I joined. Months later, we had a filler hose on a washing machine leak. I called Cool Ray. They came out and recommended we replace the hoses with stainless steel hoses. I thought this was a good idea, so I asked how much that was going to cost and was told it was going to be $945. We have a large washer and a small washer, as well as a steam dryer, so there are actually 3 lines. I told the tech that I had a service so we should get a discount. He showed me with the discount it was $315 per line. I went ahead and had it fixed. The tech had the needed parts. He replaced the lines. Total time in the house was under 1 hour. After it was done, I checked the price on the 3 lines and was disturbed that I could have bought them for all for under $100. I can see charging $315 for a service call and installing 1 line, but when they charged the same for the additional 2 lines, I feel that I was ripped off. I sent a letter to the manager asking for a partial refund. I also called twice and asked to speak to the manager. Nobody ever responded so I cancelled my service contract. This was several months ago. I am still being charged the $9.95 per month and have to dispute it with my credit card company. Stay away from this company.

    Always by Code Electric - electricians - Updated September 2026

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