Comfort Keepers provided the best caregiver one could ask for. Lucy is our caregiver for my…read moreelderly mother who has Alzheimer's. We were desperate to find help, but it had to be someone who could engage and stimulate my mother, since she is not bedridden. We also wanted someone trustworthy and independent, and Lucy is all that. My mother was just sitting all day, before Lucy came to help. Lucy made a strong connection immediately, figured out a fun,creative way for my mother to remember her name based on my mom's interests. Lucy has taken a load off of myself and my family with the help she provides. She has organized my mom's space making getting her clothes easier for her, has been able to help her to take showers and wash hair (this was a constant battle and stressor before Lucy), takes her out to walk and keep her stamina up, and overall provides companionship, along with handling the needed activity. Lucy is a competent and experienced caregiver who knows what to do without any direction. Lucy has given us peace and some of our time back. Thank you so much to Comfort keepers for assigning Lucy and most importantly thanks to Lucy for all your help in our home.

Rest easy and look no further! Comfort Keepers is exceptional in providing high quality caregivers…read morewith exceptional standards. My mother has dementia and recovering from a broken hip. Caregiver Julie immediately won over my mother and family. Her dedication to details for all the nuances of my mothers care was exceptional. She cooks fresh healthy meals, works on her mobility and strengthening her hip. Julie gives my mother room to be independent while balancing when to step in. Julie's very in-tune with my mothers stage in life and engages with her in a lovely caring natural flow. Julie keeps the home clean and tidy. WE LOVE JULIE! Highly recommend Comfort Keepers Home Care!

I have to say that when you are in the midst of a pandemic keeping your loved ones in a…read moreconvalescent home is probably not an option at times. We brought my dad home to recover from his hip fracture and Raquel met us at home late at night to take down his information and see what was needed. It took us a few tries to find the right person but they were very understanding when it came to switching out the caregivers we thought were not suitable for him. Having the right caregiver made this road a little easier. My dad has thus far recovered and I would just like to thank the staff for finding us the right caregivers. Thank you for being patient with my family. I know trying to find good quality staff is hard. We thank you for Nelly, she was AMAZING!

When I was a client of right at home they would take hours away from the staff I was working with…read moreand give my hours to another client, right at home never would make up the hours they constantly took from me , and my regional center allowed it , I would never recommend to anyone even if they are on their very last breath of life , this is a scandalous agency

I just want to thank john and his staff again for such a great job. They made this experience easy…read moreand they were very helpful to us. I recommend them very highly. Thank You! Mazi. Y

If I could give them no stars I would. I was so disrespected by the gentlemen who answered the…read morephone not only did he curse me out but also insulted me. Never again. Do NOT DO BUSINESS HERE. If they treat a customer this way over the phone imagine how they treat them in person. Now they're saying I never said who I was, and the owner is threatening me to take me to court because according to him I didn't say who I was. Yet he said my first name and called me brain dead and kept cursing me out. But go ahead and threaten me. I will screen shot the email you just sent me. And stop harassing me. Calling me 4 times isn't going to cover the fact you disrespected me John. Remember I am a brain dead fucking dumbass. This isn't a lie.

This is one of the best facility my husband has been in, he received all of his need care and some…read morenew ones that we were not aware of, the nurses truly wonderful caring patient and believe me my husband is a picky person he had escape Avery facility he has been in but not this one he said that they always check up on him before the nurses change their shifts or when home it made him feel special. I would always be informed of any kind of changes. Thanks to all the staff that work at Arcadia health care nursing home . And the social workers were so helpful and truly do thier job to make sure that all that can be done is done.

Came here for the second time to visit a good friend who is sick. When I pulled into the driveway…read moreand stopped at the valet parking, there was no one there once again. I waited and then decided to turn around using the narrow driveway and was confronted by an employee, maybe the alleged valet guy. He rudely pointed for me to turn around and get out, which is what I was trying to do. What a jerk! I had to park on a side street about 300 yards from the front entrance. (I am 78 years old.) At least I was able to sign in on the computer by myself this time and didn't have to deal with the young rude Hispanic woman at the front desk. (I dealt with her during my last visit in August.)

Edit. They reached out to me and went above and beyond to help me arrange services. I appreciate…read morethat they made things right and would recommend them. Thank you for helping me. Casa Colina has a good reputation for high quality therapy services, whether it's wound management, autoimmune disease, and most of all, they are highly regarded for their PT, OT, and OT hand therapy. I've had a horrible and disheartening talk with the receptionist who answered the phone. The Azusa clinic receptionist was very helpful, this person in Monrovia was very uninterested in helping at all and wanted to end the convo quicky. Look, their parking lot seems empty, I was excited for this to be so close to my house. They don't seem that busy. Not impressed so far in how the receptionist was not willing to help. I had the same issue of referrals not being written correctly and someone in Azusa helped me sort it right away. Please do better, our region is counting on you

I came to Casa Colina for a tear in my right rotator cuff. I was seen by Chris and his amazing,…read moreattentive staff. This is the third physical therapy rehabilitation center I've been to, and this is the first time I've received great-quality care. They were hands-on, guiding and supporting me through every step of my journey to improve my shoulder pain. I highly recommend them, and if I ever need physical therapy again, I would only come to Casa Colina.

Kind attentive care, clean caring people. If the patient is willing to participate in their…read morerecovery the chances are good they will. Can get a little noisy there, but overall very wonderful care.

Honestly think this facility would be best for Mexican Americans. Some nurses good, but many were…read morenot. Some nurses are so heartless, they made fun of me when my relative died, and failed to call me, robbing me of being with them at the end of their life, even though I was close by. They threw all their belongings in garbage bags in the few days before I could get there, even though I asked them to let me pack up, after being there for years. They broke their brand new radio too, when it worked just a few days earlier. So uncaring, they refused to even leave the radio on for them, blind, crippled, and mute. KEEP YOUR FAMILY AT HOME IF AT ALL POSSIBLE! ALL 7 FACILITIES I TRIED DISAPPOINTED ME TERRIBLY. AND DO NOT HESITATE TO TALK TO THE DON, ADMINISTRATOR, OR THE AUTHORITIES IF YOU SEE MISTREATMENT.

I would like to express my sincere gratitude to Saundra , an admissions caseworker, for the…read morecompassion and dedication she showed my family during an incredibly difficult time. Although we ultimately did not place our loved one at her facility, Saundra went above and beyond to help us navigate a challenging situation. She took the time to listen and guide us toward other options insurance related to find other solutions to help our family . What stood out most was her genuine concern for the well-being of my family member. In a system that can often feel overwhelming, Saundra treated us with kindness, patience, and respect. It was clear that she truly cares about the individuals and families she serves, not just the placement process. She is a true advocate for patients and a wonderful example of what compassionate healthcare support should look like. Thank you, Saundra, for making a difference when we needed it most.

Superb Care and Quality, the Nurses and staff are friendly and caring. The therapies provided…read moresupport rehabilitation and help with moral support. Staff is on top of patients and their Families needs. Would recommend this rehab facility to anyone looking for a quality of care. The nurses and staff go above and beyond to facilitate the process of healing as a whole.

My family member never wanted to be in a nursing facility. We were not able to provide the around…read morethe clock care she needed at home and decided to give Pine Healthcare a chance after our first tour. Mandy and staff were welcoming and cheerful every time we visited, which was everyday for almost 3 years. The facility was always clean and fresh. My family member participated in all their daily activities with Brenda and Wendy. She was reluctant and shy at first but they became people she looked forward to seeing everyday. They became her family. They watched movies, painted nails, did crafts, exercised, played games, and cooked together. Her bedsheets were changed daily and her room was cleaned and disinfected daily as well. The cleaning staff is amazing. They were always happy to do their job. Nurses and health staff came in to see her frequently...oftentimes just to say hello and check-in. The nurses communicated with our family on a regular basis. They would check in to see us when we visited and always reminded us to feel free to reach out for anything we needed. We also got phone calls to inform us of any changes that were to come up. The staff at Pine Grove Healthcare changed my entire family's view on nursing facilities. They made our family member feel at home. Thank you Pine. We are forever grateful.

Pine is a small, clean facility that treats their patients with a personal delicate touch. It…read moredoesn't have the disconnected, worn down feel that many nursing facilities have. It feels more like a community then it does a long/short term care facility. We were consistently able to get updates from the staff as they were easily accessible & there was always open communication. They always included us in the plan of care. My aunt & majority of the family was fearful and reluctant to have her in a nursing facility initially. Pine became her home until she passed. Both she and we appreciate the kindness, nurturing embrace, and patience of the staff that accommodated her personality. She stopped asking to come home after she adjusted because they took such wonderful care of her. She was terrified of losing her bed ! Mandy was our lifeline throughout this roller coaster battling with health issues and always made sure my aunt was taken care of. We were reassured knowing she was under the care of staff at Pine & are forever grateful. They really changed my aunt's life & gave us peace as a family. Thank you Mandy- we could not have given my aunt the best years of her life at the end of her life nor allowed her to lay to rest in a dignified way had it not been for you. Pine was my aunt's home & the place that held our last memories of her.