Outpatient Center- *Physical therapy office is great from…read morethe ladies at the front desk to the physical therapists themselves. It is a place where everybody knows your name. And everybody cares. *Laboratory is a positive experience. The vampires I mean phlebotomists are caring and attentive. They listen to your requests for the needle type you want and do not talk down to you. They make getting your blood taken a more positive experience though I still hate doing it. I cannot speak for every department in this place but the other places I have frequented have all been good to excellent.

Absolutely dreadful terrible hospital. I RECOMMEND EVERYONE TO NOT GO HERE.!! 0 stars if I could…read moregive them that. 1 star is being generous ha. Do better. The staff is sheisty af.

Had an allergic reaction to something I ate. Went inside…read moregot checked in immediately, walked to the room and was seen in less than 3 mins. Basically I walked in, gave my Insurance and ID and was put in a room. Vitals taken immediately and Dr can in less than 5 minutes. Definitely recommend this ER hands down!

Went into BMC on Baker rd. Last night for shortness of breath, dizziness, fatigue and much…read morecoughing. No one was in the bldg upon entry, taken to the back. V/s taken. Temp. Was fine. BLOOD PRESSURE HIGH. Rn working was nice enough, asked typical questions. By the way I've been a nurse almost 40yrs. Doctors walked in, looked like a train wreck who just woke up. No bedside manners!!!! Showed no concern. I have insurance and never been in a facility like this, I did see that they had all necessary equipment for CTs, Xrays, etc. I had No Chest Xray, I had labs , EKG, and UA but have no idea what the results were, no one not the RN or Dr. Terry springer discussed results with me. I had a breathing tx and IV with steriods which calmed the coughing. Dr. Came back in said I was treated for Bronchitis, given prescriptions to treat this. I'm still with Shortness of breath (SOB) - no xray, the one thing I really wanted! I'm still dizzy. Why have all this equipment and not do some more workup. And I have NO bill, have no idea what I was charged or what I may owe! I felt so tired and dizzy when I left, I didn't even ask. No one payed me any attention when I walked out the exam room to the front...I really believe the Doctor just wanted to be left alone, it was about 10p when I left and he barely picked up his head when I passed the station. I pray I don't have to go to another ER tomorrow, I think my mistake was I told them I have an appointment with my primary next week, I'm sure this lazy Doctor that , they can handle this.. No chest xray! Chest still tight, I'm amazed. This is why I've never went to these facilities. But the guys were at the back were kind.

I'm staying on the high-to-low side because this is a really nice facility and has treated me well…read moreso far (yes, I've been here the entire day). I reported this morning because of chest pain, and was immediately seen. I hadn't even written my name on the registration form before being called back. I've had a complete work-up, and was given the option of staying for observation or being transporting to the local hospital (and a room would have already been arranged). I chose the hospital, but they are at capacity. However, staying here has been quite nice: not overlooked, can run same exact tests as hospitals, very clean, free snacks for my visitors, great cable, and a real hospital room. Notice: this is an emergency center, not an urgent care. In short, this is like a stand-alone hospital. After reading some reviews, I'm just really nervous about the bill. Until then, I'll be sure to encourage my guests to load up on the complimentary snack. And although this is a hospital, I'm still not sure of the meal situation...but the morphine makes up for it...shhhhh... Immediately, upon discharge tomorrow, I will be headed to the pre-arranged cardiologist appointment.

I had one of the worst billing experiences of my life. Over $20,000 astronomical bill for basic…read moreimaging, an ER evaluation, and urine test. Then a 2nd bill for over $2,000. NOTHING about my visit justified these excessive charges. I have disputed them and no response. The services I received DID NOT match the severity level they billed me for and tests were performed without consent including a excessive $684 pregnancy test. Multiple CT scans done without informing me. These are predatory billing practices. I do not recommend this predatory billing emergency center.

Went into er, took me in quick. Ran all test possible on me. Everyone friendly, nice and caring…read more From nurses, Dr. CT scan guy, chest xray crew. Excellent treatment

The drs and nurses were all super nice and helpful. But whoever schedules procedures is awful . Was…read morehere 10 hours for a one hour procedure to be done. This is the second time this has happened at this place.

This was the best ER I have ever seen or been to. I was visiting from out of town and went in with…read moremajor palpitations. I was seen right away. The care I received was absolutely phenomenal. Every member of staff I saw was extremely caring and helpful. I am a hard stick but the nurses patiently took their time and found a vein without poking me multiple times. I ended up staying overnight and was provided a beautiful pair of pajamas to wear along with a goodie bag with any toiletries I may need. Excellent care all the way around!

I had a trip to the ER today due to severe stomach pain. The doctors and other staff on shift did a…read moregreat job answering questions, reassuring me, and were incredibly kind. I hope I never have to go back, but if I did I wouldn't hesitate to come back here.

I love this Medical facility. Everything needed to be done is here in one place. Friendly staff for…read morethe most part except check in clerk, one seems to be forced to be working there but other than that, great service, wonderful Drs. and nurses in the back. Labs are great and quick. I would recommend this place and I am so glad that my insurance is part of this facility.

Don't go here!!!!! Went in for Wellness exam and…read moreprescription refill. My refill was not called in. After 4 days of waiting and calling, still no prescription. The staff who answered was very unprofessional. As I was asking a question she hung up on me. I cannot believe a practice like this can stay in business.

Ester, Gina? Aasina? Gio, all staff for rm #3032a we're absolutely incredible…read more My only complaint was not seeing the Dr. Ube ? Who never replied to the nurse who called him about pain medication for a staff day on both legs. ​

apparently my review was deleted!!! let me know if you if you have any questions but avoid this…read moreplace at all costs!!! hipa violations, bad patient care, uncaring staff!! oh and i am a retired nurse!