High praise for this business! We live in a historic home that we purchased from a flipper. We've…read morelived in the home for 5 years and we're constantly finding things that need fixed because the work performed originally was all wrong. The front door has been on our list for a long time. I went to 4 different companies to quote the project. One company said they wouldn't do it because of the complexity. One said it would take 6 months to get a specialty door ordered and they wanted half the money up front. So basically paying thousands of dollars for a door I won't see for the better part of a year. Pass. The other company said they would need to rip the door off before they could give me a quote. Nightmare all around. Broadview was able to provide a reasonably priced quote and a 3 month lead time that ended up collapsing down to 2 months! I communicated with Ed for the sale and contract. My installation team was Randy, Bart, and Jamie. Absolutely stellar crew. Outstanding craftsmanship that exceeded my expectations. I did not think we'd get that door centered on the opening due to complexities of the HVAC and structure of the original door vs the new door. It looks marvelous like it was meant to be there, centered, correct size and color. One of the guys said they've been doing this for 42 years and this was the second hardest door he's done. And the only reason he could do it is because he worked in New England where all the homes were old. They also installed 3 layers of insulation because our door had none. Like I said, the list for this home never ends. Grateful for the team, their pristine attention to detail and their commitment to craftsmanship. We are thrilled with our new door!

Edit as of 3/9/2022: A couple days later I went outside to do some chores as it was warm weather…read moresince finally getting my windows installed, and noticed a very bad caulk job where the window was not sealed properly and damage to the structure below the window. I am also attaching pictures of the caulk job and the damage that was done below the window. Overall with this experience I would not recommend this company. I had ordered windows in September of 2021 and still have not had them installed as of 1/29/2022. The second week of December 2021, I had called to see where the windows were and how much longer it would be until install. It took 3-4 days in order to get an answer. The receptionist would constantly put me over to people who had no idea what was going on and would promise to give me a call back, which would never happen. The Week before Martin Luther King Dr. Day, I finally get a call from who I think is the owner who said that they have my windows, and they could install next day. Unfortunately I work in health care and it is almost impossible to get off at that short of notice, which is something I feel like this person could not grasp. We settled for Martin Lurther King Jr. Day because I was off work. Unfortunately I was scheduled for install in the morning and we had 4-6 inches of snow and according to the owner they had the truck which was stuck in Delaware. No big deal, these things happen and I would feel awful if someone got into a traffic accident or hurt, and said that he was very sorry and would try to reschedule on a Saturday, which was something they rarely do. He said he would call up a team and would call me back to confirm. Never did call me back pertaining to scheduling on a Saturday. I am now suppose to get them installed the second week of February, we will see if it actually happens this time. Overall I have been very underwhelmed with the communication of this company and at this point the amount of money paid is not worth the service, especially one that I have yet to receive almost half a year later

The windows aren't in yet, but so far it has been a five star experience all around. I worked with…read moreseveral other companies for estimates and HEGG surpassed them all in price, ease of doing business, and responsiveness. They are genuinely nice people as well. I am assuming they will stick the landing with the actual install too. They carry several top window brands and offer vinyl, fiberglass, and wood installations.

In a world where customer service and reliability has become awful, HEGG Windows shined. We had a…read morevery good experience. One of the owners came out to give us a quote and the customer service held throughout completion of removing 25+ windows and installing 20+ new ones. They weren't the cheapest option, but they were 30% less than the Pella quote. In the end, we were incredibly happy with HEGG and have recommended them to our friends who are looking for new windows.

So, two years ago, we had our windows replaced, on the second floor. A year after, only in the…read morewinter, water was seeping underneath the windows, all six. The tech came out and said it was humidity. So this winter, I got a dehumidifier and a hydrometer, and our humidity is consistently at 40 to 45%. For the second floor, that isn't bad. We not only have water seeping through, but the real cold days have ice forming. I believe this is a result of air leaking through. The caulk is already cracking. Not a happy customer at all. Zen hasn't contacted me back yet either. I don't even know if they are still in business which is worrisome. I don't recommend them. If you do go with them, and you are in ohio, good luck. Updated with a youtube video: https://youtu.be/TeX9oNy5BjQ

Zen windows is a great company to work with. Very efficient work and reasonable price for even just…read moreone single window. If I would ever replace any of my windows again, I would definitely come back to them.

Cortney, Thank you for speaking with us at the Home and…read moreGarden Show. After speaking to you, we knew your company was our company of choice. Matt, Thank you for getting in touch with us so quickly and your immediate availability. Your communication, professionalism, and knowledge was sincerely appreciated and valued. The finished product (glass block windows three total, two with vents) bring so much light into the basement, bring a feeling of security and look awesome. We will be recommending you and your company to friends and family. John and Karla C.

Awesome job! Our basement has always been dark and dreary, so we want to add some extra light, but…read morewere also concerned about security by having windows at ground level. Glass block was a good choice. Installation was done quickly with no extra cleanup afterwards. Pricing was about the same as other quotes we recived. Very happy with the final product.

Great company to work with, really a great experience from start to finish. Troy installed top…read morequality windows and undercut the competition by half. No BS with this company.

The Window Man of Ohio did a wonderful job installing the windows and have a really great product…read more I missed one window on the original install and now need to have it replaced. I have left voice mail messages and email message to no avail. No return call to see if he might schedule replacing the one window. I am not sure where the CA address came from. I live in Groveport, Ohio.

Then two months after installation, and after snow, sub-zero temps, ice rain, rain and wind, Brian…read more(the installer) returned to double-check that everything looked good on the exterior!

Very happy with the work done for all 6 of our old basement windows. The previous owners had just…read moreboarded them up and they were leaky and broken. We knew it was a good idea to get them all removed and replaced asap to prevent more mold and moisture in the basement. Every step of the process was relatively easy and stress free. The estimate was very thorough and the workers cleaned and hauled the construction debris after they were done. The workers did a wonderful job on the installation, the windows are level and will hopefully never need to be replaced again. I would highly recommend this company after our experience with them.

They are awesome, fair priced, not pushy sales people and knowledgeable. Great company and employeesread more

Eddie's is great! I called after a break-in at my home and even though I am on the opposite side of…read moretown they were here when they said they would, cleaned up all the broken glass and put in an acrylic panel as a temporary while the insulated replacement was manufactured. Better than the original. Installed one week later. Couldn't be happier with their service!

Replaced the glass in 8 windows in our house. Expensive, but when they were done the windows were…read moreleft a mess with sealant all over the glass - so we had to clean them up. In addition, before they did the replacement the windows worked fine, other than fogging. After the replacement most of the windows would not stay open. They said the springs had worn out. Funny it happened the day they did their work! All other windows in the house still work fine. I think they either put in a heavier pane or did something during the replacement that damaged the spring mechanism. Now they aren't willing to fix it or compensate. I would not recommend using them!