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    Alternative Window Products

    1.0 (1 review)

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    10 years ago

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    Loewen Window Center of Central Ohio

    Loewen Window Center of Central Ohio

    (1 review)

    As part of a total house remodel, we purchased 4 vinyl replacement windows from Kurt Ricker dba…read moreAlternative Window Supply. Kurt also does business as Loewen Window Center of Central Ohio and Ricker Remodeling Services. Our house is less than 5 miles from Kurt's business. The windows were installed on the last week of December 2015 during an unusually warm period of winter. The following week temperatures became more seasonable. At that point I noticed that the windows seemed colder than the existing windows in the house. The windows had been installed with batt insulation which I removed and replaced with low expansion spray foam. This eliminated the draftiness but did not address the entire problem. Feeling that it may be an incorrect sensory perception, I collected comparative data using an infrared temperature gun. This confirmed that the new windows are colder than the 20 year old windows in the house. I called Kurt and expressed this to him. He told me that he was going into a meeting and there was nothing that he could do about it at that moment. I understood that and expected that he would contact me the following day. He did not. I reached out to him the next day, got his voicemail, and left a message. It is now more than one week later, and I still have not heard from Kurt. Even without our close proximity, I find Kurt's lack of a return call to be reprehensible. The bottom line is that, if everything goes perfectly, buying windows from Kurt may be a good choice. However, beware that, should you have a problem, you shouldn't expect Kurt to exhibit any level of customer service after the sale. We will not use any of Kurt Ricker's services for the remainder of our home.

    Renewal by Andersen

    Renewal by Andersen

    (21 reviews)

    Northwest

    If I could give this company zero stars I would…read more This is the most annoying company. They send canvasing reps into my neighborhood to hawk their product. Despite the fact I have a clearly displayed NO VENDORS sign right below to my front doorbell, they still ring it to try to sell me windows. This is at least the 4th time they've been at my home in a little over a year. I've had that sign up way longer than that. What part of that sign don't they understand?? Can't they read?? Because their reps can't, won't or don't bother to follow instructions, I would never, EVER buy from this company. I suggest you don't either.

    We had the money and the interest to replace huge original windows in our midcentury home with new…read morecustom windows, but what we got from Renewal by Anderson were ugly inserts that permanently changed the appearance of the home inside and out. We lost 15% of the window, making the unique layout of the home dim and unwelcoming. The sales pitch was slick and incomplete (and unnecessary since we knew we needed to change out the 45 year old windows), failing to underscore that our big beautiful windows would be permanently gone, changed irrevocably. All that sales pitch, two hours long, and never a mention that they were only making INSERTS! Wow. We had replaced windows in a 19th century home with a cheaper company 20 years ago and they had delivered what we asked -- custom replacement windows, not some weird ugly inserts. Extremely disappointed. We have 5 more beautiful windows that need replacing but we will not go with Renewal by Andersen. The photo shows one of the smaller windows side by side (sorry it's so dark), showing the smaller glass. There are windows that are up to 94 inches wide, I just don't have any side by side except for this one. Also showing the smallest window -- the master bedroom suite only has two windows and now they are so small. These photos also show how they are obviously just replacement windows inserted into the sash area.

    Alternative Window Products - windowsinstallation - Updated May 2026

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