We received the most unprofessional experience with this company. My son took his satin finish rose…read moregold wedding band in for resizing and the satin finish was removed. This company provided the security surveillance screenshot of when my son dropped off the ring. Clearly the satin finish in the surveillance image match the finish from their engagement pictures. This company is refusing to admit this ring was brought to them with the satin finish on the ring. I've provided pictures and original receipt showing this ring had a satin finish. They continue to deny their mistake of removing the satin finish. I have hired a different jeweler who is willing to return my sons ring to its original state before his wedding.

My family has been living in Dickinson for over 8 years and have done business with multiple small…read morebusinesses over the years. The owners of this business are by far the worst and most dishonest people I have come across in my entire adult life. My son purchased a satin finished engagement ring in 2021 for his upcoming wedding. He needed it sized so we thought we would give a local jeweler an opportunity to do the work. They sized the ring and all was fine until we picked it up and realized they buffed the satin finish off completely. Mistakes happen and I get that but what happened next was completely wrong on so many levels. When we questioned them about the issue they completely thought we were lying about the finish and accused us of trying to get a free service. We provided pictures and a receipt showing the satin finish and they again called us liars. The one thing I am so grateful for is that we didn't trust them with more expensive jewelry. We will get the ring fixed by a professional jeweler and it won't cost us much. Britton Jewelers had the opportunity to make it right by spending a little time on labor but instead lost our business and that of our friends forever. If you are considering doing business with them be very careful. I never leave reviews but feel I must warn others. It's not about the money at all, just trying to help others in the community.

This place has always done right by us. Dane Johnson helped design both our wedding rings. Both…read morerings are stunning and we get complimented all the time. I even had an issue with another Riddle's store that destroyed my ring. Dane made sure I was taken care of. They REMADE my ring. If that isn't service I don't know what is. My only complaint is they always seem to hire older grouchy women. Dane has always been fantastic, so I make a point just to go through him. He knows what he's doing.

My fiance purchased same exact engagement ring in Sheridan, WY for $1,000 less. Than went to get…read morethe wedding band and the Williston store wanted $226.00 MORE than the Sheridan store as well. I asked why the HUGE price differences and they didn't have a answer for me. So of course we ordered in Sheridan and have it shipped for free to Williston and pick up. I called to see if my wedding band came in and they COULDN'T FIND IT! I called few hours later and he was very rude, telling me "its there". Than why didn't someone call me back and let me know???? I wont be giving the Williston store my business again. Very unprofessional and untrained.

There is a good selection of sale items upstairs. Basically the whole entire second floor is all…read moreclearance. There are plenty of tees and hats and souvenirs. Also a good selection of gifts and jewelry items. I was really impressed with their ball caps. The couple working here were very friendly and helpful. This is probably the largest shop you'll visit in town.

Some really cute stuff. Lots to see. But the people who work here are NOT friendly. NOT helpful…read more Apparently unable to smile or say thank you.

best shopping in the state! friendly and helpful staff, tons of options for every body and every…read moreprice range, and its a locally owned store that contributes and gives back to the community!

I love the clothing in Out of Town but every time I come to the store it never fails for all of the…read moreemployees to judge me and make me feel less then them. I feel like that's what drives away A Lot of customers . Everyone always makes a comment that they have the same experience as me. This is just in Dickinson. The employees in the Bismarck location are always very helpful and kind!