I moved to Dickinson recently and wasn't sure where to get an eye exam. Dr. Hoff was very friendly, and thorough in performing my eye exam. Definitely recommend her. read more

I've had 2 yearly appointments, plus multiple visits for glasses and issues with my eyes, but have been very disappointed throughout my 16 month experience with this office. The glasses I purchased from my first visit (2016) had the wrong Rx. The dr here used the Rx gotten from a previous dr to create lenses for me, the previous Rx was not correct and that was why I no longer was going to that office. These glasses had an incorrect Rx (axis and cylinder), wrong material (too thick) and were just bad looking. I was at fault for the bad looking glasses, but I expect a new dr to figure out their own Rx and not use a previous dr's Rx, that seems lazy to me. In the next year's annual appointment (2017) I had so many problems that I am just going to list them, and you can decide for yourself. Ordered new glasses that took 5 months to get correct, at various times had the wrong rx, wrong thickness, twisted frames (several times blame was put on the place where the frame and lenses were put together), and while checking them, this office scratched my current old glasses horribly and put big divots into the new pair of glasses - both destructions of my glasses were blamed on me, or really not on the office, and after I showed them the issues, not a single sorry was given. I told the dr that I had a few times in the last year had scratchy stuff in my eyes, so they gave me allergy meds and told me to not use my monthly contacts, then it took a month and a half for them to realize that all the issues I was having with the new daily contacts they gave me came from the allergy meds they also prescribed to me. After I realized that they didn't actually know what they were doing, I just went back to how I had been wearing contacts before these issues came up, and now everything is back to working perfectly. The people in this office are super friendly, that is until you have any sort of an issue with anything. At the end of my time attempting to get glasses and contacts from this office, one of the Drs told me that "we are just not compatible." I guess they just didn't want to fix all the issues they caused. If you are confident that you will never question a single thing that these drs tell you, then you will be happy with this dr's office, but if you care at all about your eyes, seek a competent doctor, as this office was not competent in my experience. read more

Excellent service, great staff and quick delivery of items ordered. they even followup and remember who you are.

I am leaving this review for Visionary Eye Care in relation to one of your practicing optometrist, Dr. Hoff. Please note that I do not typically ever leave reviews, comments, etc. for employees after having either a particularly good or bad experience as a customer at any place, so leaving this review is very atypical of me; however, I felt I needed to leave this review in this case. I just wanted to communicate that I was especially impressed with Dr. Hoff when I came as a patient. This was my first time ever coming to this eye clinic. I encountered obstacles on my way to the eye clinic that led me to be late for my appointment, but she was still flexible enough to be willing to see me as a patient. She has a friendly and warming personality from the beginning, but I can't ever say I've had an optometrist explain certain tests they perform on patients as they're conducting the certain exams. Dr. Hoff, however, took the time to explain any tests I may have had to undergo and also explained the purpose of and reason(s) for these tests. She also took the time to explain insurance details as far as coverage and expected costs and so I didn't feel so blind sided by any costs at the conclusion of the exam. She is very intelligent and is very good at what she does. When I asked her about certain things relating to eye health (surgical options, etc.) she provided some really good advice. I live 2 hours from your eye clinic, but this visit made it well worth the drive. All the staff was very friendly, and I was surprised how rapidly my contacts arrived in the mail after I had ordered them from your clinic. Thanks for being on top of things and having such friendly staff, Dr. Hoff in particular. I won't have the pleasure of returning to the eye clinic because I am relocating out of state to the east coast, but I felt I needed to communicate and let you know how wonderful of an optometrist you guys have! read more