Excellent business to work with! Kim was on top of the alteration I needed. The price was reasonable and they got it done quickly. I would definitely return! read more

I hope this is the right Kim that works with Davis Western in Delta, we just got married three weeks ago and boy did Kim come through for us! My wife's dress needed to be re-bustled a few weeks before and she did it perfectly (whereas the previous seamstress did a poor job and charged too much). We had taken in my vest (which arrived as a "Chinese Large" and was impossibly small) to see if we could fix the sizing to this very special garment, and Kim came through in an amazing way, the vest looked better after the work was done. First class stitchery! Very high value!! read more

Needed some pants hemmed. Went in and although they have some very strict rules, I completely understood and was not bothered by them. However, when they called me, my GPS said that I would get there exactly at 4 PM. She told me there was no way that I would. I told her maybe it was off by a minute or two but that was it. She refused to consider waiting until 4:02 PM. I asked her to put the pants on her porch, and she even gave me a hard time about that. Zero flexibility and no elasticities. Very dismissive. Then when I arrived at 3:58 PM, her assistant handed me the pants and said something about me being from California. Some snide remark. Very unprofessional. Tried the pants on right away and they seemed a bit longer than she had marked. Charged me $20 to hem pants read more

So so rude and horrible customer service. Continually cut me off and would not listen to any customer opinion.

My favorite tailor around. In fact, I drive all the way from New Castle to have my clothing altered here. Why? Because I trust the service, respect their values, and enjoy the low prices. read more

I have been going to Alterations by Kim (except during the Covid shutdown) for several years. I always am greeted with friendly smiles. I truly appreciate their honest evaluation of my garments. They deliver quality work consistently. I will continue using them for my alteration needs. read more

Very rude and aggressive staff, asking me what do you need ?, as I'm walking towards their establishment. Very unsettling people, also they don't know how to taper jeans. I've never heard of that in my life!! And their parking is revolting. read more

They do great work, but their customer service and curtiousy lack. I took in a pair of distressed jeans that I wanted to have a patch put in where the hole is so the hole didn't get bigger or look trashy. Kim have me a lecture about needing to shop at Christopher Banks because I need to wear age appropriate clothing. Thank you, but I'm paying you an outrageous amount of money to do what I want, not give me fashion advise. This review would be a two star, buy their quality of work bumped it up to a 3. read more

We've known and had alterations done by Kim and husband Jerry for about 20 years. Clothing, camera bag repairs you name it and they can alter it or repair it. Their expertise goes far beyond just patches and clothing repair. We wouldn't think of getting this sort of work done anywhere else. The quality of the work is excellent and the prices they charge are extremely reasonable. And beyond that, they are very friendly, outgoing people. read more

I read the other reviews and figured the negative reviews were written by people who had not been to Kim's or were born with an attitude. These nice folks helped me with a crash sewing job, needed in one afternoon. They were friendly and outgoing. The finished work product was excellent. I would strongly recommend the use of the services of these fine professionals. read more

This place helped me out when I needed pants tailored promptly for a presentation I was giving the following day. I really appreciated the friendly, prompt service and would recommend this business to others if they have tailoring needs in the Grand Junction area. read more

I was referred to Alterations by Kim by family and friends. I took her my wedding dress, which was just a short very simple country dress. I needed it taken in some and the sleeves shortened. When I told her what I needed and showed her my dress she laughed at me. How was there anything funny about this? She was rude and treated me like I was stupid for even bringing it to her. She refused to do it and never even had me try it on to see what needed to be done. She told me she would have to "re-sow" the dress to make it fit and that I wouldn't want to spend that. I said "actually I would, how much would that cost" she said "I have no idea and I'm not doing it anyways". When I was leaving she asked when I was getting married I told her at the end of the month and she laughed at me again and said "good luck with that". I am still in shock about the way she treated me. Everyone had referred her and said she would definitely be able to do what I needed. I will never use her again and will not refer her to anyone. read more

I don't really know what their work is like here, because I left before having anything done. I went in to have my daughter's concert dress hemmed. First, Kim insisted that I turn off my cell phone, even after I explained that I had left a 12-year-old home alone and wanted her to be able to contact me. She insisted that I turn off my phone. She told me that she didn't want any device with a GPS on her premises. She didn't want any photos taken and didn't want anyone breaking into her place at night. I told her that I wouldn't take out my phone out of my purse unless my daughter called (then I could take it outside). She insisted that I turn off the phone. Next, I explained that my daughter would be using this dress for 4 years and was still growing, so I wanted a hem that could be let down. (The dress is a polyester fabric and I knew a large hem may not look "perfect", but I also didn't want to buy a new dress in a year.) She refused to make a hem that could be let down later and I left. I will find another place do do my alterations. read more