I took 4 pair of brand new slacks to Carla for altering. Carla measured me & said my inseam length should be 27 inches & she would shorten them all to that length (I had brought shoes so she could see each pair of slacks on me & correctly measure which is how all of my previous alterationists in Salt Lake City over a period of 20 yrs. performed any changes I needed done). ALL of the slacks STILL had store tags on them! One pair of white jeans were SHORTENED to 21 in.! Another was NOT altered since it was STILL the original 29 in., another was 28.5 in. & was a fabric that ONLY needed cutting & the 4th pair looked as if it had been done by a child BUT it was the correct length!!! Needless to say, I will never return & I urge you to think twice for any Alterations by Carla! Additionally, Carla could have offered to pay for the damage incurred to the 24 in. pair of slacks from Chico's but she said there was nothing that she could do about it! Unconscionable for a business owner! Think twice & go somewhere else!!! Very incompetent read more

If I could give less than one star I would. Across the board, this business was awful to deal with. I had two items of clothing to be altered. I was told by the owner (Carla) that they would be complete in 2 weeks and that she would call me when they were ready to pick up. After 3 weeks passed with no word, I called. I texted. No response. Finally I went to her shop to see what was happening. A month had gone by and my items hadn't even been touched. Unacceptable. Carla was not there but her daughter was. I asked for some kind of explanation and was handed my things and told to get out. [People get defensive when they're asked to be accountable] Completely unprofessional. I'm a small business owner and if any employee of mine, family or not, had been dressed the way she was [unshowered, no bra, no shoes, dirty socks] and had spoken to a client the way she spoke to me, they would have been dismissed on the spot. I would have been embarrassed to have this young woman representing my company. I gave the owner an opportunity to make things right, I would have given her more time or worked something else out. But Carla chose to lose my business and her reputation instead, over something which could have been easily fixed. ETA the owner informed me that she has blocked my phone number and that I "have a bad attitude" for calling her on her lack of professionalism The customer service here is below the basement. Read her reviews and you'll see. read more

Asked for a basic hem job on some pants, she refused to make it right. I explained the were for a Funeral. She said her work was fine and I'm being cheap. Her stich work is really off. She laughed when expand about my recent loss of a family, We just want her to do the right thing. Fix it or refund me! read more

Alterations By Carla - WORST ALTERATIONS BY CARLA! #MakeItRight #RefundMeOrFix #Worst Experience in Grand Junction - Sewing & Alterations Near Me - Grand Junction, Colorado

I just moved here from a big city where I had my pick of tailors... So I took a brand new pair of pants to Carla, reluctantly, and they turned out great. She quoted me two weeks and was done early. Take cash with you, she doesn't take cards! read more

Carla does the best alterations I've ever seen. I've known her almost 50 years, and she is meticulous in her work. She charges fair prices, gets the work done in the time promised and creatively approaches every job. Not only that -- Carla frequently contributes to the community of Grand Junction by donating her talents to the annual Prom Dress project, where girls who may not be able to buy a dress are matched with a donated prom dress, which Carla then alters to fit. And she's a big part of gathering all those dresses too! read more

Overrated and way overpriced! Find somewhere else. $45 to hem 3 pair of pants, simple hem!

Two pair of hem repairs. One was tight but I was able to stretch it out. The other is a disaster. Much like the one pictured below. I was going to recommend this seamstress to all I know, because of her pricing and time and quality.. so I thought, but now.. after seeing the work and knowing that she thinks is ok? not so much. Take your simple repairs somewhere else and pay more and wait for a job well done cuz this lady does not care. read more

I took a dress in to be altered and Carla was very nice and honest. She told me it was a complicated fix and that it would be cheaper for me to find another dress. I really appreciated the honesty as I was on a tight budget, and I intend to go back with other alterations' read more