I took 4 pair of brand new slacks to Carla for altering. Carla measured me & said my inseam length…read moreshould be 27 inches & she would shorten them all to that length (I had brought shoes so she could see each pair of slacks on me & correctly measure which is how all of my previous alterationists in Salt Lake City over a period of 20 yrs. performed any changes I needed done). ALL of the slacks STILL had store tags on them! One pair of white jeans were SHORTENED to 21 in.! Another was NOT altered since it was STILL the original 29 in., another was 28.5 in. & was a fabric that ONLY needed cutting & the 4th pair looked as if it had been done by a child BUT it was the correct length!!! Needless to say, I will never return & I urge you to think twice for any Alterations by Carla! Additionally, Carla could have offered to pay for the damage incurred to the 24 in. pair of slacks from Chico's but she said there was nothing that she could do about it! Unconscionable for a business owner! Think twice & go somewhere else!!! Very incompetent

If I could give less than one star I would. Across the…read moreboard, this business was awful to deal with. I had two items of clothing to be altered. I was told by the owner (Carla) that they would be complete in 2 weeks and that she would call me when they were ready to pick up. After 3 weeks passed with no word, I called. I texted. No response. Finally I went to her shop to see what was happening. A month had gone by and my items hadn't even been touched. Unacceptable. Carla was not there but her daughter was. I asked for some kind of explanation and was handed my things and told to get out. [People get defensive when they're asked to be accountable] Completely unprofessional. I'm a small business owner and if any employee of mine, family or not, had been dressed the way she was [unshowered, no bra, no shoes, dirty socks] and had spoken to a client the way she spoke to me, they would have been dismissed on the spot. I would have been embarrassed to have this young woman representing my company. I gave the owner an opportunity to make things right, I would have given her more time or worked something else out. But Carla chose to lose my business and her reputation instead, over something which could have been easily fixed. ETA the owner informed me that she has blocked my phone number and that I "have a bad attitude" for calling her on her lack of professionalism The customer service here is below the basement. Read her reviews and you'll see.

Visited here a few months ago and amazing staff! Came back a…read morefew days ago to get a tie and pants and absolutely no workers were in the store. Found a rude woman in the back wearing a unprofessional blue top basically boobs spilling out who was like - "There aren't any mirrors in the dressing rooms so we can tell you if you look terrible". Proceeded to not even help us lol. Got the items we needed with no help then waited 10 min to checkout while the woman in the back was drawing with highlighters. A nice man came eventually which is why this review deserves at max 1 star- only for this dude. He was very unpersonable and didn't care much but at least he did his job. Won't be coming back to this Men's Wearhouse. Rather order online so a robot can help me besides people who can't seem to do their job LOL!

I always recommend Mens Wearhouse as a whole as they have a good amount of business attire and…read morereasonable pricing, but this store in Grand Junction not so much. Went in for some new shoes today and maybe they were understaffed but i didn't even get recognized (as in Welcome in) when i came in and i waited about 20 minutes and not one associate said a word to me. I left the store without purchasing.

Monument altered a gown for a wedding and it fits perfectly. I appreciate the fittings Ana provided…read moreand how fast she was able to complete the hem. Ana cares about her customers and makes them feel comfortable. I highly recommend this business. Leah A. Grand Junction

Was looking for a place to rent a suit for my wedding and was very happy with the service that Anna…read moreand Shane provided. They were very respectful and made sure that everything was exactly how I wanted it. I would recommend this place over any other in town especially Men's Wearhouse. My suit came in a week after I ordered it and Anna tailored it up that night so I could bring it home. I will be back for any other formal wear I will need.

I went in because i heard they take alterations! The lady that took my pants (for alterations) was…read morevery polite..as informed me that it could take up to 3 days or 3 weeks, i thought that was a little long, but they are the only game in town.. Pants came back and quite happy with the service. It took about 2 weeks, but i was not in a hurry.

Over priced . $4.00 per load to wash and $8.00 for the big commercial washer. Then at least…read more$2-$3.00 to dry. I travel full time and even in Palm Springs- it wasn't that much! Clean facilities and friendly staff.

I've been doing business with this establishment for around 20 years…read more ever from Filson vest to Sunbody hats. always a positive experience.

They failed to deliver as promised, and they failed to return phone calls. Can't do business with…read morepeople who can't manage to do what they say they will do.