customer service. I am vacationing from out of town and was doing a little shopping. I was dressed…read morevery nicely and am a very friendly person. I guess being from the south we expect people to greet you when you walk in a store. I was totally ignored I walked around and waited a minute for someone to say something. Absolutely no acknowledgment. I couldn't believe it. And I had money to spend! It made me feel like pretty woman. Such a disappointment.

I can't say enough good things about A Secret Garden and Karen. I needed a custom arrangement on…read moreshort notice for a special occasion. I happen to live on the other side of the country but thankfully Karen was familiar with the space and really exceeded my expectations . The arrangement was perfect and I couldn't be happier 10/10 BTW the pictures were taken on day 4!

I called from out of state and they were wonderful help! The orchid was beautiful that was sent and…read morecommunication was great

A last minute delivery was needed for a birthday orchid and it was very kindly explained to me that…read morethey were incredibly busy and couldn't possibly deliver until Monday. I understood and said that would be fine. This was a Saturday afternoon and not long after these lovely people texted to say they would squeeze the delivery in after all. So pleased and thankful. My friend loved it.

Robin and Paula are FANTASTIC florists. These gals should have their own shop...and I even…read moreoffered to move them back home with me. I am a friend of the bride and wanted to provide the bridesmaid and bridal bouquets. Contacted several florists for a holiday weekend wedding. None were interested and the one that replied had a price point appropriate for NYC ( no kidding). Desperate move, contacted Robin at City Market, Vail. She asked for ideas by email. The day before the wedding, we arrived and just wanted to touch base. We asked a bridesmaid to accompany us for preview. Robin and Paula had 5 CHOICES for us. Each was wonderful and captured the bride's request. Day of wedding, we picked up the bouquets, packed in vases to display at reception. DO NOT OVERLOOK these floral designers. They rank with the BEST OF THEM! ( I know from personal experience in large metro area). In addition, they are very easy to work with, professional, and know their flowers. If you want a high end floral service with high $$$$$, don't bother, you can spend your money elsewhere. But if you want high end design with a very reasonable price....PLEASE CONTACT Robin and Paula.

Petal and Bean worked with me for a destinations wedding in Copper Mountain. I was in Tennessee…read morewhole planning, and they were very available and so efficient with getting me a quote and contract taken care of in a short amount of time. My bouquets, boutonnières, and flower crown were just stunning. The owner was so kind and personable on the day of pick up. I cannot say enough wonderful things! Pricing is very fair!!

I got a bridal bouquet and boutonniere from Petal and Bean for my elopement. Everything exceeded my…read moreexpectations! I planned my elopement fairly quickly due to the COVID19 situation, and Petal and Bean was very accommodating. The bouquet was incredible gorgeous and I was the happiest bride :)

We absolutely LOVED our florals from Maddie and her team! She paid close attention to my inspo…read morephotos and created a stunning bouquet that had so much unique creative flair! And as a bride who worked with countless vendors, I can confidently say that Maddie was one of the easiest vendors to work with - she was always super responsive, thorough, and accommodating to any changes! Highly recommend!

I stumbled into this shop when I wasn't able to find the right arrangement at a more commercial…read morestore nearby and I am so glad I did! I left with a beautiful arrangement, flowers were fresh, artfully arranged, and full of personality. The staff was friendly and the space had a great vibe. Will definitely be back!

Our best stop as we walked around Minturn!!! Full of amazing, unique finds and the owner is so…read moresweet, very knowledgeable, fun to chat with and helpful. Great prices on truly unique items for home, as a gift will impress any friend!

I had the opportunity to visit Lynn's shop in August of this year. It is beautiful and Lynn was so…read moresincerely friendly. If I lived in the area, I know we would be fast friends. I noticed a figurine on a shelf behind the register and inquired if it was for sale. She insisted on "gifting" it to me; saying she had received it free of cost and wanted to pass on the blessing. I knew she meant it and it would please her so I accepted and put an "offering" in a donation jar by her cash register to help animals. It was such a beautiful exchange and I will remember her always. She is a truly warm and caring + talented business woman and I hope to see her again! Thank you Lynn, Jodi

Terrible customer service, Laura was disgustingly rude and disrespectful to me after I pointed out…read morethat the flowers I was given were not what I ordered.

Laura was such a pleasure to work with! She was responsive and professional during the entire…read moreplanning process, and took time to understand our vision for our wedding. Laura was also very accommodating. She made a floral headpiece for my hair trial and even drove to my hotel to deliver it to me! The flowers were one of the most important parts of our wedding and we couldn't have been more thrilled with the outcome. The florals turned out absolutely beautiful, especially my bouquet!!! Laura is lovely, incredibly kind and easy to work with. I would recommend Sunfresh Flowers for any of your flower needs!

I am a 15+ year client of Eden Flowers and when I saw these two negative reviews, I wanted to just…read moreaddress them from my point of view. For Brittaney: You sound as if you might be new to the Vail Valley. If so, then you might not know that you can't leave flowers outsdie in February, they will die. Also, opening an unlocked door to delivery your flowers is not exactly breaking and entering. True, everyone knows Lisa, and she's wonderful, and how thoughful of her to leave your flowers inside, rather than deliver them to the door and let them freeze. And the delivery time.., well, you didn't call Dominos, you called a florist, who, like the rest of us, is at the mercy of traffic, weather and all of the challenges of working at a ski resort. For Carol W. Your claim is against 800 flowers. They are the ones who send the order to the florist. If they felt that she had under served the order, they would have dealt with it and given you a refund.Next time call the florist direct and save the added fees. $90 for flowers in this area, given the logistics of delivery and labor costs is NOT that much.

I would NOT RECOMMEND this flower shop. I received flowers from them however, they had no problem…read moreBREAKING AND ENTERING MY HOME. The lady I spoke to said they would be delivering them past 4pm however, when I got home (which was before 4pm) they were sitting on my counter. When I called to ask them the lady replied, "everyone knows me in the valley." I said, I DO NOT know you and you should've have called to get my permission to enter my home. She didn't think it was a big deal and for that reason alone I will NEVER use or recommend her to anyone.

Jane provided a beautiful creative arrangement! Communication with her was excellent! She responded…read moreto all my concerns promptly and professionally. Reliable service! Do not hesitate in using her services.

From the owner: Rikka means "standing flowers" in Japanese. We create customized, upscale floral and botanical…read morearrangements for homes, offices and hospitality venues. We deliver seven (7) a week. Our designs are one-of-a-kind keepsake arrangements. We also stage interiors and provide upscale interior design services for homeowners, realtors and events. We also can provide customized plants, trees, etc.