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    Alpine Credit Union

    4.0 (2 reviews)

    Services - Alpine Credit Union

    Personal banking

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (7 reviews)

    I highly recommend this location. I've been getting the runaround with customer service, fraud…read morehotline, claims department, oh goodness...I was being transferred all over the place with just one phone call. Only trying to get my money out of the account to officially close my business with chase. After my visit here, I really wanted to continue banking with chase. That's how awesome this visit experience was for me. I usually have anxiety talking to people. Let alone trying to get my money out and keep my cool. At first I was working with Tate and we were unable to resolve anything because of the operators over the phone. Tate was helpful. I ended up calling the hotline, once again and I was told by Candice, it was going to be up to the branch manager. Ashley, the branch manager, SUPER HELPFUL! I can't even thank her enough for her help with getting things done and taken cared of. She was WAY easy to talk to (I'm a trucker, I don't talk to people much lol) and she knew how to do her job. Very knowledgeable. All the other workers at this branch were way helpful and made it easy to communicate with them. The environment was definitely welcoming. From the first step through the doors all the way till the last step out the doors. Literally, it was my last visit because I've moved my business to another bank. BUT if I were continuing business with them, I'd drive to this branch ONLY. lol! The tellers have been pushed towards the back, and I think it's actually a smart idea, safety wise for the workers. But, there are banker cubicles and if there's someone in the cubicles, they're the first to greet and assist you. Very quickly too. And they can guide you to where you need to be. It seems like this location has made some major changes since the last reviews left by others on here. If you're a Chase client or thinking about going over to Chase, I highly recommend you work with this branch. Yes, even if you live in Ogden. Ha!

    Should have looked at the reviews before coming here. The wait is ridiculous and the manager saw me…read morewaiting for a good hour walked passed me over to another couple to help them completely ignoring the fact I was waiting and hasn't offered any type of communication. Of course I spoke up, but man how rude she looked at me as though she was annoyed with me....nope go to a different branch or maybe even a different bank!

    Alpine Credit Union - banks - Updated May 2026

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