Mr. Adams has been great, seriously a kind man who made our few conversation seem personable and…read morevery informative. However, you rarely get the opportunity to communicate with him and often are subject to his assistant. The assistant has been rude on a few occasions now, (all documented). It is because of this I personally recommend choosing a different office to handle your insurance needs. The few times you have to deal with your insurance company after signing up will be due to you experiencing an accident or for help/questions while injured and you deserve someone kind, understanding, and attentive to your needs. Why else would you chose to give them your money when there are SF agents on almost every corner. Wish you the best.

Not all agents are created equal. In dealing with the agents in this office I have received great…read morecustomer service. All my questions were answered, and Savanna went out of her way to get answers to all my questions. I appreciated being told things for face value, and honest opinions. Highly recommend getting a quote, and giving them a try.

Excellent customer service. Derek always returns a call. He gives lots of options for your…read moreinsurance needs. He puts the customer first. Very happy with this agent.

Heather, the office manager, went above and beyond to help navigate a tricky situation with a new…read morecar we just got covered. They were great and have always been prompt in resolution as well as communicating!!!

Every time I need help with anything insurance related they are always happy and willing to help…read more I have never had a frustrating experience when dealing with Sorenson Insurance Agency.

3 years with zero claims. 3 years with in house requested…read moreseasonal cancelation for R.V. as on home page to do so and not through e-mail..In following exact same request/protocol for the 4th year,I was met with an abrasive,arrogant attitude from owner of the agency in Draper,Utah because I simply wanted to cancel.(as I have in past for non use in winter months). No explanation of terms,just a "I've been doing this for 17 yrs,and never heard of this" and " I don't know who you were talking too,but we don't do that" ...Well apparently they have,because I have records of previous years,with dates and they better as well.In closing,with a perfect payment record and zero claims,I was told by owner I wouldn't be able to get insurance with them again by cancelling...These actions contradict all their sales pitches and mottos on their home page.And graduating from BYU, shows a questionable reason why that would even be mentioned.

Mike And his staff are awesome. They really care about the customers and it shows though their…read moreexcellent service.

Terrible company. Was sent a letter our insurance carrier was no longer being serviced by their…read morecompany. Was not given any options and tried to call and speak with agent. Never got anyone to return a call and only had problems. Will never use them again and do not recommend them.

Sue Neser at Insure Pro is amazing. She has exceptional customer service skills. By the grace of…read moregod - she happened to be the only person answering phones and she helped with my problem. She was a great listener - and resolved my issue. Best service ever!!!

I have nothing but tremendous things to say about this Insurance Agency They are very efficient…read more And they stand behind their promises. Anytime I needed anything night or day they were there. Marquis Has personally contacted me time to time just to check in. They are a model of efficiency. Check Them out and you will not be disappointed.

Amy is great and very knowledgeable not to mention kind. You're in good hands with her!read more

Utah's bestest Insurance Agents EVER! Great coverage, outstanding products and premiums. Get off…read moreof the Brown B River no claim paying clown operators and get real coverage for your money!

My wife and I were provided Ben Rucker's name as a referral to deal with a thorny IRS problem which…read moreinvolved requesting that they retroactively backdate the official start date of our S-Corp. If it wasn't rectified, were going to owe an extra $10K in taxes. We started the process with him eight months before the pandemic below and the IRS was moving slow enough as they typically do. After the pandemic began, what started as a slow, arduous process suddenly turned into a full IRS lockdown on responsiveness. After several denial letters from the IRS, we just recently got our request approved. Furthermore, he also was successful in abating a $1200 penalty that we were going to have to pay because we filed our S-Corp request late. All in all, Ben never gave up on persisting to get our request approved even though it took many more hours than it normally would have. Thank you Ben!

Just met with Ben again today. He's been our accountant for a few years now. He and his firm are…read moreabsolutely amazing. He's honest and hard working. He used to work at the IRS so he really knows his stuff. I'd highly recommend using his services!