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Alphagraphics

4.2 (5 reviews)
Closed • 8:30 am - 5:30 pm

Services - Alphagraphics

Copymaking services

Printing

Scanning

Alphagraphics Photos

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The UPS Store

The UPS Store

(27 reviews)

This place was horrible! I had an item that I was returning to a company and they were paying for…read morethe postage. The only thing I had to do was put it in a box and attach the label that they sent me. They told me to send it UPS. There is another store in Purcellville called, Mail-It-All, that I usually send my packages through, but I was in another shopping area and just happened to see the UPS store. I decided to go in. The only thing I needed to do was buy a small box and hand it to the girl to ship. First off, the girl had the personality of a razor. She was rude and curt. She had no customer service skills whatsoever. Then she told me I would owe $20.43. I reminded her that the postage was already paid for. She told me she knew that but then informed me that the box, which was really small, would be $13.43 and then for them to pack it they would charge me $7.00! I grabbed my stuff and walked out. I went over to the dog store, a few stores down, and asked them for a box. I had told them what UPS tried to do. They said they had heard plenty of complaints before and very happily gave me a box that I needed. I then went down to Mail-It-All and they mailed it all for free. They, like usual were so friendly and a pleasure to work with too. I asked them if I needed a box how much it would be. They said any time a person has an item where the postage is already paid for the box is always free. I told them about my experience with UPS and they said they had heard many stories also. I told them I would never step foot in there again. They said that they appreciate loyalty from their customers. Since then I have heard all kinds of stories about their practices and how they rip people off. They will even charge $2.00 for a little piece of tape! I can't believe that anyone would ever waste their money in that place. I would love to see it go out of business. I can't stand to see anyone screw over the public and win! I also would give this place a negative number if I was able to.

Well we came all the way from West Virginia here because that is the only game in town when you're…read moredealing with an Amazon package that they want you to have them pack up oh my gosh I'm so sorry it's the only game in town they are so nasty so unfriendly so disorganized the place is a pigsty and if they're object is to make people not come back they win I will tell you even though it wasn't my fault next time I will pay the fee just so I don't have to come in here.

The UPS Store

The UPS Store

(81 reviews)

I practically live at this UPS Store -- and not because I'm shipping out side hustle merch or…read moremailing mysterious packages. No, I'm here for the glorious Amazon return ritual -- and this location nails it every single time. You walk in with that little QR code on your phone, hand over the item, and within 30 seconds you're out the door. No box? No problem. No printer? They've got you. It's honestly smoother than my morning coffee routine. The staff? Fast, friendly, and unbothered no matter how many people show up with armfuls of bubble mailers and regretful purchases. I've been here at least a dozen times, and it's always the same: quick, painless, professional. Bonus: the place is always organized, the line (if there is one) moves fast, and they even remind you to grab your receipt. It's the little things. If you're looking for a zero-stress Amazon return drop-off spot, this UPS Store is it. Five stars. No drama. No tape. No complaints. Just vibes and efficiency.

The owner, Steve, is lacking in customer service etiquette. Two examples:…read more1. About a year ago, he lectured me for borrowing his tape dispenser to finish closing a package I didn't completely close at home. Tape must be very expensive!!! 2. Last weekend, I shipped a package and for whatever reason the destination information wasn't uploaded into the UPS system so I can't verify the destination online. I called the store this morning to inquire why I couldn't see the destination address to which he responded "I didn't create the system" then he blew me off and said "I've told you enough - I have other customers" and terminated the call. This store is most convenient for me, but I'll avoid it when I can due ONLY to the owner's lack of tact. His employees are much nicer than him.

Alphagraphics - copyshops - Updated May 2026

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