This is a review for Amaya at the Club Drive location in Duluth, GA. Amaya provided wonderful…read morecustomer service and has a nice demeanor. Her assistance made it so much easier to complete my project.

Was customers service ever, I have been using another fedex locations and always when I tried to…read moreused this one, they try to over charge for everything. If I have to pay it is ok, but the way the give the serve and treat people, if you ask them something they stop you like you were a child

I've been visiting a lot of UPS stores lately for returns and such, and I happened to visit the UPS…read morestore here in Duluth. I came on Saturday closing to close time and it was pretty busy. I could tell most of the clientele here were coming for returns, and there were only two employees there. They definitely were trying their best to try to get the customers in and out and they did not seem like the happiest campers, but these folks are just UPS folks. Not expecting much out of them. I tried to make it easy for them by having my Amazon QR code ready and having it all packaged and shipped. It took a little while due to the line, but my encounter was quick and fast -- huge shoutout as I know UPS partners with a lot of clients; they're definitely doing their best.

Smiling as I write this, I tend to think of this store as the Chick-Fil-A of mail service…read morelocations. The workers always seem genuinely happy to see everyone they wait upon, including me. They are all great but there is one particular stand out: Teresa. Professional, personable and VERY knowledgeable about their products and services, she also seems truly content with her job and is humorous, to boot. She makes unsolicited suggestions about the less costly ways to ship and, even when the store is packed, she is ALWAYS patient and has a pleasant tone and demeanor. Having a great day can be infectious and I have left there wearing a smile more than once because of the service I have received. Teresa, thank you for being consistently awesome.

horrible customer service. They act like they are doing you a favor by doing your print jobs…read more Employee Hunter is especially rude and unprofessional

Micheal and his team were a delight to work with. I had a large print order that was executed…read moreperfectly. They also gave me a good deal on mailing the items out.

the best in the business!! I use vivid impressions for all my printing needs. Can't say enough!read more

I needed last minute flyers done within 24 hours and Heather made that happen! She cares about the…read morequality of service and paper for the event type. She will also give you her honest recommendations if you don't know too much on marketing! Highly recommend! Going back to get my business cards done.

I have worked with Premier Graphics and Communications for various marketing projects over the last…read morefew years. We are always able to count on them to complete a project for us on time. Even when we are delayed to get the graphics over, they will do everything in their control to get the project done according to our timeframe. Premier Graphics and Communications have printed signage for HSN and GMA events for us, printed inserts for our monthly subscription box, stickers for our e-commerce shipments, business cards and so much more. We have done wide format printing with them as well and the quality is excellent. I cannot say enough about the quality, versatility and pricing of their products. I recommend them any time I get the chance.

One of the best experiences I've had in dealing with printers! Even though they service many…read morecorporate accounts, Neil and the staff take time to work with even the smallest order. I needed 3,000 brochures ready to go in 4 days and Premier produced them in record time with the lowest price and highest quality...you just don't get that kind of customer service everywhere! Will definitely use them again.

My copy was messed up and she put the blame on me saying I gave it to her wet but it's all good, I…read morejust won't be going back

They offer printing services for banners, business cards, menus, flyers, posters, etc. Anything you…read moreneed for physical advertising, they got you covered! They also offer POS systems called Em Payment Services and send shipments domestically and internationally thru FedEx and DHL. This is a one stop shop with great service!

BEWARE OF USING THIS STORE FOR IMPORTANT MAIL!!…read more EDITED to say I have not received resolution, or even follow up. Nor have I received my mail sent from this location. I have attempted to contact someone at the store and they either don't answer, or answer and hang up. My package now says it will arrive 10 days after it was mailed via 3-day. That arrival date has changed three times now. MISROUTED MY MAIL due to a "sorting error". I paid over $50 for 3-day shipping. 5 days later, and my mail is 3,000 miles away with no estimated delivery date. Now they are giving me the run-around on a refund. UPS customer service says it's not their responsibility, and that the store is responsible. Attempting to file a claim with the store and they can't give me any confirmation number or claim number to follow up. They said "we'll have someone reach out to you and see if there's something we can do." SEE?! I paid for a service I didn't receive!! Will never use UPS again.

Doesn't answer the phone despite calling during business hours. Customer service is hit or miss.read more