Xavier was awesome. Dealt with the broken garage door opener, had to remove and install a new one…read more Dude was cool with my kids, all around. When I get the other door done, Xavier will be requested.

Although interactions with the after hours telephone call service and the technician that came to…read moremy home were excellent, my issue is with the pricing to replace a broken tubular spring system to an exposed double torsion spring system for a 2-car garage door that would not close. I was quoted $1595 (parts/labor), I later found out the average cost ranges from $500-$800 in my zip code, so on the high end I was ripped off by $800 bucks or $720 if you deduct the 5% ($79.79) senior citizen discount I received. Do better Precision Garage Door Service.

River City Door installed a damaged garage door on my property and refused to replace with a new…read moregarage door or resolve this issue. As a retired senior citizen, I was treated very disrespectfully because I did not want to accept a damaged garage door. I inspected their product and installation and found that it was damaged, and I did not want to accept their installation! This company does not provide customer service after the job is installed. I had to file a complaint to the corporate office to get another company to replace the damaged garage door that River City Door refused to resolve. DO NOT TRUST THIS COMPANY!!

River City Door Company did a fantastic job fixing my garage door. My existing door had two major…read moreissues. The first was noise - it was so loud, even though I had used grease on all the hinges, springs, and wheels. The second was staying closed. I would hit the remote button to close the door, and it would go down half-way, then suddenly reverse and open again. It got to the point where I would have to push the button three times, and still watch the door to make sure it closed. The reviews for River City wer overwhelmingly positive, so I went to their website and completed the service request form. I submitted the form on a Wednesday and expected a return call the following week. That didn't happen - they called me back the same day, in 15 minutes. I spoke to Heather who assured me that they could fix my door. She was able to schedule a tech for the following Monday, from 10 to noon (aside - she could have scheduled it for the next day. The only reason she didn't was because I wasn't available until Monday.) On Monday, Wes (the technician) showed up right at 10. I immediately took that as a good sign. He was able to diagnose the problem immediately, then he fixed the issues. What he did next was the best thing, though. He explained to me what I needed to do to make sure the door remained in tip-top order. He also told me that the opener itself was fine and didn't need to be replaced, even though it was 18 years old. He finished in 30 minutes and was on his way. The total cost for the service appointment was $129, which was a bargain to me. I now have a garage door that opens and closes quietly, which is exactly what I need. If you have garage door issues and your own maintenance work isn't doing the trick, call River City Door Company. They will get your door in perfect working order, for a lot less than you think it will cost.

I had a terrible experience with chattahoochee garage door company i columbus ga. I paid them to…read moreinstall my garage door and the trim that was installed was dirty it looked like they got it from the back of warehouse. I called the company to come back out to replace it was told that they will come back out to change the trim after checking if they came back out nothing was done. My husband called the general manager and was talked to rudely and unprofessional. The general manager told him the trim was free. I offered to pay for the trim so they will come back out and do the job correctly if that was why they put a dirty trim up. This company is a shady company and very unprofessional i would not recommend this company to anyone and watch closely what they do when they come out because they will rip you off.

No ones answers the phone. Voice mail in May 2024 says they are closed from December 22 to January…read moresecond leave a number and we will call. I wonder if they are out of business?

Technician arrived promptly and provided the adjustment that was required. He lubricated the door…read moreand provided professional advice on doing self maintenance. Great service!

A broken spring was causing problems opening the door. I checked online for a cheap spring and…read morelearned a guy could knock himself out while tightening the replacement part. I called Overhead door. It was done the next day. The tech also fixed where the top door panel was cracking in the middle and greased the moving parts. I'm happy. The price was a lot cheaper than a visit to the emergency room.