We noticed issues with our gas fireplace a few days ago. The flames would just shut off even though…read morethe gas was still on. As long as we kept the setting low we had no issue, but noticed the pilot was yellow/orange at the tip and resembled a candle flame instead of a blue flame. Called this morning around 10:15 am and left a voice message describing our issue and what area I lived in. A couple hours later Jason returned my call and luckily he was on my street about to leave his service call. He asked when would be a good time and then magically said that he could come right then since he had about an hour before next appointment- this was FANTASTIC timing. He came by within a few minutes. Took him maybe 20 minutes to clean the lines and was off to his next appointment. I am so thankful he was near by. I have his business card for any issues in the future and will be using him again. I'm also grateful he showed me a few things to look for and possibly do myself if we see the yellow tip coming back later down the road. Great experience.

I had a propane log set put in by Jason at Blue Flame Gas Products. This was a high quality…read moreproduct with a remote control. Jason and his assistant were on time and installed it in record time. They used a drop cloth and shop vac and were very respectful of my property. I love the log set and the service they provide. I highly recommend Blue Flame. For their products and their service. I also want to add they hauled away my old log set so I didn't have to worry about it and fully explained how to operate the remote.

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

fantastic! we love our new quartz counter tops. we hired Jose to help us bring a diy project to…read morelife and he did just that! we got the quartz we wanted. Called them on Saturday, they came out Monday for measurement, and by Wednesday they installed. Perfect fit!! Jose and his team were professional, polite and provided visual examples. We plan on using them again here soon. Thanks guys!!

Horrible Horrible experience, Do not come here. Owner of this place backed out the countertop job…read morefor our fix and flip-- We paid them1,500 upfront for a 2500 & they Finished part of job & literally did not finish or even bring Island countertop... Now we still do not have countertops completed.. We went to their office on 1764 Jardco dr. & the owner demanded we pay them an additional $+2,300 on top of our bidding agreement for no reason at all. This has caused our project to be 3 weeks late now. & When we asked owner why he is doing this, HE LITTERALLY SAID HE DID NOT CARE. DO NOT COME HERE. very unprofessional.

Chris and Mark were excellent. Completely professional and made our dream custom wood stove, stone…read morewall and hearth so perfect. They were polite and easy to work with. Would recommend and use them again.

Red River Chimney and their staff are simply awesome -- quick, professional, knowledgeable, and…read moredeliver a professional product (see the attached before and after pictures) .... I couldn't be happier with the new chimney top cap they put on yesterday. And definitely reasonably priced at less than half what another company quoted me last year. I highly recommend these guys for any chimney repair or new build you might have. They will be my first call for any future chimney repairs, cleanings, or fireplace upgrades. Give them a call -- you won't be disappointed !!

I had a great experience with the owner. However I explained to him that he didn't need to dry wall…read moreonce removing the fireplace. It was dry walled horribly. I had a problem with the level of the wall that should have been addressed before the drywall was installed. instead he told me about it after and the only way to fix is for me to pay someone to re demo the space. on top of that the team did not cover the roof properly and I had a massive leave that created mold another cost I have to take care of. Just be sure to tell him he needs to tuck the tarp under the shingles. I paid a roofer $500 to make sure water would stop leaking so all in all Rapid Repair cost me double what I paid him.

I had someone else try to quote me $14,000 for a chimney repair. This guy was honest and fair on…read moreprice and did everything to code.

From the start of the process Brandon was a first class professional. He prepared a written…read moreestimate, brought hardwood samples to the house for me to choose from, and he kept in regular communication about when the job could start. They are busy and you might have to wait a bit for Brandon and his team to start the job but the wait is worth it. Once they begin on the job they stay with it each weekday until it is done. This is so much better than a contractor who starts the job then rushes off to start somewhere else. I had all new hardwood floors put in with new tile in the bathrooms. They also removed a tub/shower combo and installed a beautiful floor to ceiling walk in tile shower. There were challenges, some subfloor needed replaced, me asking a thousand questions a day, but the guys took it all in stride and kept the work moving. Their workmanship is fantastic, the floors are the nicest part of our house now. I will definitely call Brandon when we have another project to do.

Exchanged txt. Rude. More interested in correcting the customer than helping…read more You get more business when you go with the flow of conversation and not try to make the customer feel inferior. This was a 1800 sqft loss of hardwood flooring and install.

I thought that the company that was delivering my TV was installing it too! Nope, they just dropped…read moreit off. So I called Maurice same day and he was able to accommodate installing/mounting my TV since I was leaving the next day. He is also a licensed electrician so that made me feel good especially when it came to putting cables behind the wall. Thanks so much Maurice!!! You came through in a pinch.

Maurice was great!! Had my tv mounted in no time. He was very clean, professional and respectful!…read moreI would recommend him over and over again. And already will be using him for future projects. If you want it done, professionally and clean with no gimmicks give him a call now!

Went with AquaQuest irrigation after receiving three other outrageous quotes for irrigation system…read moreinstallation. They gave the most reasonable quote out of three companies without any decrease in quality. Devin and his team kept great communication with me thought the job. He quickly fixed anything that came up with adjusting the sprinkler heads and with moving one that was going to be in the way for our new fence. Our new sod survived the summer heat. I highly recommend AquaQuest for any one who is looking to have the best yard in their neighborhood.

I have used Aqua Quest Irrigation for regular maintenance for the last 3 years and just used them…read morefor my first repair. Outstanding customer service, great communication, and very fair pricing. Would highly recommend them!