Amazing and hospitable staff from start to finish. My IVF coordinator, Rita, was incredibly on top…read moreof everything -- always keeping me updated with calls, emails, step-by-step instructions, and important news throughout the process. She was so supportive, helpful, and genuinely lovely to talk to, which made such a difference during this journey. I'm also so grateful for my doctor, Dr. Fong, and her amazing team. They've all been wonderful, caring, professional, and made us feel truly supported every step of the way. Coming from Bakersfield, the drive has absolutely been worth it. Thank you to everyone here for making us feel welcomed, cared for, and special throughout this experience. We truly appreciate all of you and are excited to see what the future holds for us.

I'm heartbroken to have to even write this but as someone who knows what it's like to try to find a…read moreclinic you trust and feel comfortable with I feel like I need to do it. I used RFC to have my first child. At that time Dr.Park was there and it was amazing. We went back for baby #2 and it's been an absolute nightmare in every aspect. The only saving grace is the front desk staff and the techs. I could go on all day of things that made me disappointed in the clinic but I'll try to share the biggest issues. Communication is atrocious. My husband's DNA fragmentation specimen was never sent as promised and the only reason we found out was because I contacted the company myself. They took 0 accountability. Due to a coordinator claiming she sent in a pre authorization and not doing so I'm currently in a battle with insurance to get $3000 reimbursed... since February. We had non stop billing issues because the billing department NEVER puts the correct coding needed. My insurance still hasn't received the claims for my 3rd retrieval back in June. In the year I was receiving treatment (3 rounds of IVF) I had 3 coordinators 3! Not once was I warned I was getting switched or that the previous coordinator was leaving. New coordinators were always behind and didn't know what was happening. (All 3 left). Never got me the answers I needed about my treatment. After 3 IVF rounds and only receiving one embryo I have switched clinics and it's a night and day experience. I'm currently still dealing with RFC because after asking for 3 months they did not submit a vital form to my insurance which has now cost me $4200 (my current clinic had the exact same form sent 2 days after consult...) So to be clear I'm currently over $7000 in the red due to this clinics lack of concern and professionalism. On the medical side of it I do not believe they are able to give patients the care they need I'm not sure if it's the new California law causing them to be overwhelmed but more than I could ever list fell through the cracks here and I regret ever doing IVF at this clinic. I truly think the negligence has a lot to do with my results. We received over 50 eggs total with only one embryo and never got an explanation outside of "bad egg quality". I only saw the doctor for the procedures getting a call back after reviews on my failed cycles took forever. The entire process I had to do my own research and ask for things or double check every single thing and caught many errors. I asked for blood work many times after my first failed retrieval and i was told it wasn't necessary. Turns out my vitamin D was low and I'm insulin resistant. They might not be huge things but it's just a few of the things that were missed. I went in with over 10 things I wanted tested from my own research which is the only reason I knew. I called today and was told I would hear back about my insurance issue and big shock that didn't happen. I'll share one of the text exchanges to give any hopeful mama an idea on how this clinic is run. Huge disappointment in every aspect. deserve better and the way patients are being treated is awful. On top of everything else since I only have one embryo and didn't want to pay the $4000 transfer fee I attempted to transfer in July and it was cancelled 2 days before and with an excuse but no reasoning behind it other than accusing me of not talking a certain medication which is insane with how much I'm paying. I received a call the morning after planned transfer to ask for payment that really was the icing on top for me. I hope this review saves someone else from being taken advantage of. IVF is such a hard process but due to this clinic my process of 3 retrievals seemed so much harder. The worst part of IVF for me was this. Please think twice before giving this clinic your energy, time or finances. You deserve better we all do .

They were kind understanding, sweet and just a really good place to go. The doctor and nurses seem…read moresuper supportive understanding and are overly explanatory about everything. I love that because you can be very nervous when going into an office to talk about reproduction and they made the whole experience worth it. Love the staff.

I started my IVF journey a few years ago and went with the very first clinic I came across without…read morereading reviews. To start, we had three embryo transfers none of which were successful. Obviously I know I cannot blame this on the clinic as there are many different factors as to why this was not successful for us, but there were quite a few things that frustrated me with the clinic throughout our journey. 1. Response times/punctuality were awful. When I would email/call with questions, it took the staff forever to get back to me, many times I would need to send multiple follow up emails or call multiple times to get an answer. When going through IVF you're already on edge, responsiveness is important to me. Many times, the clinic would schedule me for appointments at 8am, I am a very punctual person so I would typically get there roughly 10 minutes early. I would go to walk inside and the door was locked as if no one was in yet. Half the time office staff wouldn't get in until 8:10 so I was stuck sitting outside the door waiting for them to open 10 minutes after my scheduled appointment. Every single appointment they were always at least 20-30 minutes behind. 2. Processes. As stated before, I know I cannot blame the clinic for our transfers not being successful, however, I don't feel like there was anything else done to try to get a better outcome. Each transfer I was given the same protocol. I felt as though after 1-2 failed transfers we should have looked at things a little differently to see if there was something we could have maybe adjusted to try to have a better outcome. Instead we just repeated the same process three times each time resulting in a failed transfer. 3. Billing. Lastly, we found out in June that we actually overpaid PRC. We are owed $600. When they called to tell us we overpaid, they asked if we wanted a refund or if we just wanted to keep the $600 as a credit on our account, I had explained that we do not have anymore embryos and are unsure on our next steps in the IVF process so I would appreciate a refund to help us pay off some of our IVF debt. It seemed as though they were trying to talk me out of a refund starting the refund process was really long, taking upwards of 10-12 weeks. I let them know I was still wanted to go that route. It had now been almost 4 months and I continue to get the runaround. They state that they are just now getting people their refunds from March and they are about 7 months behind on getting refunds out. To me this is inexcusable. It's so easy for them to take our money, but when we overpay and need a refund it takes almost 7 months? Absolutely ridiculous. If and when we decide to go through the IVF process again, we will be looking for a different clinic.

I had a great experience here, would highly recommend. Ive been seen here for the past few months…read moreand they have treated me great!

I really like this doctor, He's very professional and kind. He helped me to have three kids. I and…read moremy whole family are very happy and grateful.

This is by far the best treatment center for acupuncture in the Inland area. The staff is…read moreoutstanding and the treatment is unbelievable.

Joyce and Zen Acupuncture saved my back! My lower back tends to spasm at the worst time and now…read morewith a toddler I can't afford to be resting 24/7. I've found that a mix of acupuncture and physical therapy always helps work through the pain and I'm so happy to have found Zen Acupuncture so close to home. I really appreciate Joyce's advice and home care instructions, as well as talking me through the process of every session and her suggestions on what we focus on. After just a few visits, I noticed a significant improvement in both my pain levels and mobility. Joyce is knowledgeable, attentive, and truly cares about her patients' well-being. I always leave feeling better than when I arrived, and I'm grateful to have her as part of my recovery and wellness routine. Highly recommend!

I was so impressed with the office and their ability to handle my care. I was seen? Treated so…read morenicely, and given future assistance in a timely manner. The entire building from the receptionist to the doctor to the check out attendant was exceptional!!!

I'm very disappointed with the communication at Care for Women Eastvale. It has been about two…read moreweeks that I've been trying to reach the office regarding an important referral/authorization for HRC Fertility, and I still have not been able to get the help I need. My OBGYN recommended that I continue treatment with HRC Fertility for IVF, but I was not provided with a referral or authorization number. I have called multiple times over the past two weeks, but the phone is rarely answered and it has been extremely difficult to speak with a representative. For something as important and time-sensitive as fertility treatment, this lack of communication is very frustrating. Patients should be able to reach the office, get clear information, and receive proper follow-up. I really hope the office improves its communication and referral process. JUST WASTING MY TIME!

Being a surrogate through OIF was such as blessing. Cindy and her team were with me every step of…read morethe way and made me feel at ease through the entire process. To anyone who is on the fence with surrogacy, you can rest assure you will be well taken care of with OIF's team. You won't feel like "just another client"! They truly made me feel like a part of their team. So grateful for this opportunity and beyond happy to say I helped complete a family. I'm happy to help answer any questions anyone has!

From the owner: Options in Family is a trusted surrogacy and egg donor agency providing intended parents with…read morevarious options for creating their families. We understand that every family is different, and we’re here to help you through the process. With more than a decade of experience, we are committed to helping families grow and thrive. Whether you are looking for a surrogate or egg donor, our dedicated team is here to help you find the perfect match for your family.

I found Jody exactly 1 year ago in May 2025. I had only been trying for a few months but was…read moreextremely impatient and wanted to get things going as quickly as possible. When doctors and nurses told me, I'm still young and haven't tried long enough yet, Jody was the only one to take me seriously and actually help. Within the next few months she referred me to get an ultrasound where we discovered I had a subseptate uterus. From there I was able to have a my septum removed successfully and today, I am 15 weeks pregnant, naturally with Jody's herbs and acupuncture! I am truly grateful for finding Jody, who encouraged me to advocate for myself and have faith in me, and was there for support whenever we needed!

I can't recommend this fertility acupuncture clinic enough, especially Dr. Jody. After struggling…read morewith infertility for almost a year, I finally made an appointment with a fertility specialist. My results were discouraging, I had a very low AMH level of 0.15, and they also found a cyst caused by an ovarian endometrioma on my left ovary due to endometriosis. I was told that IVF would likely not work for me, and that they wouldn't be able to retrieve eggs from my left ovary. Surgery to remove the cyst was suggested as my next step. Feeling overwhelmed, I decided to try acupuncture and started seeing Dr. Jody. From the very beginning, she was incredibly knowledgeable, supportive, and genuinely cared about my journey. After just 2-3 sessions and taking her prescribed herbal medicine, I got the news I had been praying for, I got my positive pregnancy test and was able to conceive naturally. I am beyond grateful for Dr. Jody. She never gave up on me, even when things felt hopeless. Her care, encouragement, and expertise made all the difference in my journey.If you are struggling with infertility, I wholeheartedly recommend Dr. Jody. She is truly amazing.

I found doctor Jody on yelp and she helped me along my IVF journey. She taught me life style…read morechanges and we worked on getting my body strong before doing IVF. We did weekly Moxa and needles which I felt really warmed up and relaxed my whole body. I am very grateful and happy God led me to Jody. She was not only my doctor but a cheerleader / friend. I wasn't as scared during IVF because she knew exactly what the schedule will be like and would adjust her treatments along the way to help my body. Jody is also not afraid of expressing her opinions of you and will tell you straight up what she thinks is causing the issue. She's down to earth and funny too. My IVF was successful and my baby girl just turned 1 year old. I recommend anyone struggling with infertility to seek her guidance.

This has been my first experience with acupuncture. I must say that I love love love it. Jodi…read morecreates a welcoming and comfortable environment. She is motivating and very knowledgeable. She listens and cares about what happening with you. One of the biggest perks for me is that she returns text messages. I have seen improvements in my body function every since I have started going. My favorite part is the moxa sticks and scooter!!!! I definitely recommend if your ttc or experiencing pain. Update: We got pregnant and had our miracle baby. Couldn't have done it with Jodie's coaching! I also was able to attend her virtual fertility group! I was awesome to hear stories and share my experiences