The service here is amazing! There is everything you can think of. The staff is super friendly and…read moreknowledgeable about everything. They value their customers and are always quick to help. Bart in flooring is the best! He helped me find what I was looking for and more! Way to go!

Employees are permitted to harass shoppers over masks and continue harassment even when masks are…read moreworn.

This is where I go when I need something for a project at my cottage. I've been a customer for a…read morelong time, and they are always nice. I recognize some of the same people that have been helping me for years. This is a "real" hardware store where you can buy one (or a few) bolts, or that oddball plumbing part you simply must have to fix your leaky faucet. They go out of their way to answer your questions and help you solve your particular problem.

Wish there were more stores out there like this family owed and operated store they have everything…read moreyou need and will talk you though whatever they can i took a picture one time of something I was working on took it up there they knew just what i needed real awesome store i know alot of people that drive out of town for small things that they could have just got uptown just love this home town hardware i've been going there since I was a little kid and will continue to as long as there in this location thanks for the great one on one service

Best service of anywhere! They jump to help you as soon as you hit the door. Service like none…read moreother!! I love coming here. They cost a little more than Lowe's or similar, but the neighborhood feel and attention makes it worth it.

I have used this store many times and always have received great service and information will…read morecontinue to be my go to place.

Great service, staff available to answer questions and offer assistance. Consistently great serviceread more

I placed an order on line because this store listed the item in stock. I got a call later that day…read moreto tell me it wasn't in stock. I told them to cancel because if I had to order, I'd get it from my local store instead. I was assured that it would be cancelled. It later showed up on my credit card so I called the store and was told it had been cancelled. A week later, I called again and was told it takes 7 to 10 business days for the transaction to be cancelled. On the 10th day, I got a notice that the purchase had been cancelled so I sent an email to find out why I was being notified if it was cancelled 2 weeks ago. Finally notified my credit card company it was fraud and got my money back. Ace finally credited me for returning items I never purchased in the first place. The woman I talked to was a little rude. They didn't take any responsibility for their mistake and acted like I was being unreasonable for trusting them to have done what they said they would do. Never again !!!

This store has a great staff and great service . However, on…read more4/8/21 no staff members were wearing masks. Indeed the state of Indiana now has a mask advisory not a mandate. One female staff member was even telling a customer she knew personally he could take his mask off! Then a long conversation ensued about how stupid masks are. This store should be setting a good example for the community and continue to encourage mask wearing until this health emergency is well behind us. It was explained to me that the manager was vacationing in Florida. I typically give this store high marks...but I was sorely disappointed that it lacked community conscious on this particular day.

Great small town hardware. If they don't have what you need they can usually get it or point you in…read morethe right direction. Staff is knowledgeable and courteous.

Poor customer service! They put products on the wrong shelf with the wrong price but when u…read moreconfront them about it they won't admit fault and fix the price as u see it.

I purchased 4 23x72 cordless cellular white shades. The shelf I got these from had a price of…read more$29.88 on sale. We I went through the checkout they rang up at $39.98 each. I went to the service counter where the lady called and who ever was at the other end acknowledged the ones on sale was an alabaster color, the white ones were in the wrong slot. I only purchased these because of the sale price. It's not my fault someone either didn't stock correctly or someone put the white ones in the wrong slot. But, to My amazement I was not given the sale price. I really feel they should have honored the price on the shelf. I wasn't happy leaving the store after spending $390.72 in merchandise. I'll think twice before doing this again. Thank you for reading my complianr

Great service! The staff knows the products and are extremely helpful. This is what a town…read morehardware store means to me. Yes you can get things cheaper in a big box store, but walking into a place and the staff knows you and remember what projects you've been working on are priceless.

The employees don't wear masks, prices are kinda high, and they won't accept returns, even if the…read moremerchandise is defective.