Great service, staff available to answer questions and offer assistance. Consistently great serviceread more

I placed an order on line because this store listed the item in stock. I got a call later that day…read moreto tell me it wasn't in stock. I told them to cancel because if I had to order, I'd get it from my local store instead. I was assured that it would be cancelled. It later showed up on my credit card so I called the store and was told it had been cancelled. A week later, I called again and was told it takes 7 to 10 business days for the transaction to be cancelled. On the 10th day, I got a notice that the purchase had been cancelled so I sent an email to find out why I was being notified if it was cancelled 2 weeks ago. Finally notified my credit card company it was fraud and got my money back. Ace finally credited me for returning items I never purchased in the first place. The woman I talked to was a little rude. They didn't take any responsibility for their mistake and acted like I was being unreasonable for trusting them to have done what they said they would do. Never again !!!

I went there to get a piece of lumber and some hinges. I arrived right before closing time. The…read morestaff was very helpful and friendly, with multiple people helping me find what I needed. I will definitely return when I need hardware or lumber. It looks like they had a great selection of tools and other items too. I wish I would've been able to stay longer to browse.

From the owner: Full line hardware store and building material supply serving Michiana since 1985. Offering: -…read moreLumber - Metal - Doors & Windows - Roofing & Siding - Overhead Doors - Exterior Decking - Siding - Shingles -Plumbing - Woodworker's Supply - Estimates/Prints - Truss - Vinyl - Power Tools - Etchwood - Paint - Home & Garden - Interior - Design Center - Delivery -Do it Best -Hardware - And More.

Poor customer service! They put products on the wrong shelf with the wrong price but when u…read moreconfront them about it they won't admit fault and fix the price as u see it.

I purchased 4 23x72 cordless cellular white shades. The shelf I got these from had a price of…read more$29.88 on sale. We I went through the checkout they rang up at $39.98 each. I went to the service counter where the lady called and who ever was at the other end acknowledged the ones on sale was an alabaster color, the white ones were in the wrong slot. I only purchased these because of the sale price. It's not my fault someone either didn't stock correctly or someone put the white ones in the wrong slot. But, to My amazement I was not given the sale price. I really feel they should have honored the price on the shelf. I wasn't happy leaving the store after spending $390.72 in merchandise. I'll think twice before doing this again. Thank you for reading my complianr

The service here is amazing! There is everything you can think of. The staff is super friendly and…read moreknowledgeable about everything. They value their customers and are always quick to help. Bart in flooring is the best! He helped me find what I was looking for and more! Way to go!

Employees are permitted to harass shoppers over masks and continue harassment even when masks are…read moreworn.

My dad loves this place, and it reminds me of my childhood, which is peculiar since I didn't grow…read moreup in Indiana and had no contact with Mennonites until I lived in Indiana as a grad student in 2001. I'm one of those dorks who adds goofs to IMDB. Most people add continuity issues, and I do too, but one of my IMDB-goof specialties is anachronisms. I just have an eye (and ear?) and a memory for phrases, speech patterns, and especially objects that are out of place in films and TV series set before the present, especially in the 1980s. Why am I bringing this up in a review of a hardware store in Shipshewana, Indiana? Why, because this place just reminds me of perusing a huge hardware store with my dad when I was a little kid and we were looking for supplies to build a doghouse for Buster (RIP), whom we hadn't acquired from the Downey pound yet. And further, when I walk around these aisles in 2023, nothing would be totally and completely out of place from those hardware-store visits in 1985. That is, although I'm sure there are objects and tools available here that were invented and patented long after 1985, there's very little that stands out as from the 1990s or 2000s or 2010s or 2020s. How cool is that? It's downright comforting, I tell you. Yes, the hardware is expensive. So what? Things used to be more expensive, relatively. And you know what? That was fine, because things being manufactured locally meant people had more money, because US manufacturing jobs used to pay well, so people could afford to buy well-made products at slightly higher prices, and doing so contributed to the local economy. All that cheapo crap you're buying from Walmart and Target just further enriches already obscenely wealthy people, and do you really need that many more T-shirts? Not that everything sold here is American made; but it does remind me of a much simpler and, yes, better time, at least economically. The people who work here are very friendly, and the selection of everything is ridiculous, especially when you consider how much smaller than a typical Home Depot it is. If you need it for your yard, garage, or farm, they probably have it here. If my parents lived closer to Indiana, I can guarantee you my dad would have bought many more things from here than he has the three or four times we've visited. If you ever find yourself in Northern Indiana with nothing to do, you should check out Yoder's Shipshewana Hardware, along with other businesses in the Yoder's empire (although Yoder is a fairly common surname among Anabaptists, so they might be owned by different Yoders, but those Yoders are all probably related not too far back).

First...and foremost the employees here make this store what it is…read more Excellent staff. Unfortunately, the owner...or the guy claiming to be is very disrespectful. Very. He sits in his office...overlooking the store...judging. Crazy? Continue to read. I bought a house in Shipshewana a year ago. It has required a ton of work. I have spent a lot of $$$$ in this store. I'm generally in there 2-4 times a week...sometimes several times a day. For a year...I have walked in...greeted people...they know me by name...grabbed a shopping cart...and a 20 cent Charleston chew. I joke with the cashier... "My shopping snack." Or... "I'll be back in a few!" Then...I shop. A lot. Then...I bring my purchases to the cashier...and my empty wrapper. I PAY FOR EVERYTHING...EVERY-TIME! This has been the routine for a year! Today...I picked up my special order...shopped...and ate a Charleston chew. As I was in the parking lot...almost to my car when the "owner" came out to chastise me and verbally assault me. I was so embarrassed and belittled. He said he wasn't accusing me of stealing the Charleston chew...but...there's a store policy about paying first. Okay. I can understand that. Not a problem. But why not just politely tell me...it's been a year!!! I said to him... "You realize I'm in this store every week?" He says... "Yea?" Not... T "Thank you for your loyalty." Just a dismissive..."Yea?" I'm a just a thief. That's fine. I would never chase a loyal customer out into the parking lot...never. If I had been asked politely.... "Can you pay for that before you shop?" Not a problem. Just not a hill to die on. Good luck yoders. You'll be successful because of your location and awesome employees. I pray that the owners heart is changed...and he will not judge people by assumptions. Or perhaps be less critical and more loving, kind. Sad face

This is where I go when I need something for a project at my cottage. I've been a customer for a…read morelong time, and they are always nice. I recognize some of the same people that have been helping me for years. This is a "real" hardware store where you can buy one (or a few) bolts, or that oddball plumbing part you simply must have to fix your leaky faucet. They go out of their way to answer your questions and help you solve your particular problem.

Wish there were more stores out there like this family owed and operated store they have everything…read moreyou need and will talk you though whatever they can i took a picture one time of something I was working on took it up there they knew just what i needed real awesome store i know alot of people that drive out of town for small things that they could have just got uptown just love this home town hardware i've been going there since I was a little kid and will continue to as long as there in this location thanks for the great one on one service

We have been going to Connolly's for years and I just realized I never have written a review! This…read moremorning we were in need of a few items to finish up theRV clean up. Propane, WD 40, some glue and some silicone sealant! My sister in law was in need of a phone charger for her car! Got all these purchased and were in and out in 15 minutes! The staff were helpful and friendly! You can't beat this little hardware store!

Always seem to have whatever I need - even things I didn't expect. Employees are very helpfulread more

Ripoff place for propane. The will not charge by the gallon for tank refills and do not fill tanks…read moreto capacity. Go to Tractor Supply instead.]=

What a great store with great people. Friendly service and knowledgeable. Asked (Don?) I think…read morewas his name to help me just plug in a four way connector to motorhome as my knees make it impossible to kneel on the asphalt. He did it willingly and even helped me make sure my toe lights on my tow car were working properly. You have to shop here!