Matt Simon was completely thorough in explaining what he intended to accomplish in his annual…read moremaintenance on my generator prior to performing his service. He likewise summed up what he then found which fortunately was all positive. He was extremely courteous and friendly at all times. Don Welton

This group did most of our plumbing and heating upgrades when we remodeled, and there are no…read morecomplaints. Since then, whenever I've had a question or an issue, a call to Crisafulli takes care of it. Their crews are professional and efficient. And while plumbing and heating is never inexpensive, I never feel like I haven't got my money's worth. I have a service contract with them for our generator. And I have recommended them to neighbors on several occasions and they have been very satisfied. My grandfather established a plumbing and supply company in the Midwest that remains highly successful since it's establishment in 1933. So knowing that Crisafulli has been around for 85+ years gives me great confidence that they know what they're doing, and that they do it with integrity.

These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

My furnace & AC needed replacing at the start of cooling season - Devin and Danielle were…read moreincredible with helping me get the right system for my needs and being super patient and helpful with me throughout the quote, contract and scheduling process. Dane and the other technicians were highly skilled and efficient setting up a whole new furnace & AC system. They paid attention to every detail from labeling the electric panel to showing me how to change the air filter and shut down the system after completing their work. Again, they were super patient with answering all my questions before they left! This was my third install experience with Jack Hall Plumbing & Heating in the last 5 years. First was a tankless hot water heater installation shortly after I bought my home, then a whole home water filter within the last year. In addition to these 3 new installations they also moved a refrigerator water line when I replaced my refrigerator and have made routine maintenance visits to service the plumbing, heating and AC in the time we have been doing business together. Every experience I have had from the simple routine maintenance to great big projects has been top notch service, fair pricing, and a great value for high quality work. The team at Jack Hall is the best in the area. Thank you!!

Need to replace a kitchen sink. They came recommended but when they came out to provide an estimate…read morefor which they charged $105, they took one look and said they can't do the work. I told them I had this done on another property, they said it was not anything they would attempt to do.

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

Louis texted me back the same day. Said he would try to get to me the next day and he did. Very…read moreprofessional, friendly, and knew the problem right away. Fixed the day quickly and price was very reasonable. Told me all the services his company does and we will call him from now on.

I called Lou when I needed a washer/dryer hookup taken care of. I'd gotten an absurd price from…read moreanother plumber, and Lou's pricing was far, FAR more realistic. He was a nice guy, worked hard, cleaned up after the job was done, and even came back after the washer and dryer were delivered to ensure that they were connected/hooked up properly. He even fixed a water leak for me that we noticed in the basement while we were down there. All in all, I'd definitely recommend him to anyone who's looking for a quality job at a reasonable price!!

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Max is honest, professional and knowledgeable. I trust him to tell my clients exactly what is…read moregoing on and I am so glad I found him. In the real estate industry you need a good team and Flush Away is my go to for sewer and septic inspections!

These guys were great! I had some plumbing issues in my home and I tried all kinds of clog remover…read moreand auger/snake but nothing helped. Max, the owner, was highly recommended by my neighbor so I gave him a call & explained my problem. It was a Saturday so I figured I'd have to wait until Monday maybe, but no, he told me he was finishing up a job and he'd call me back within an hour or so. It was probably 30 minutes approx. and he took my address and said he'd be at my home in about 39 minutes. It was maybe 20 minutes & Max & Jay asked some Q's and got right to work. They were working on my major clog near where my main line goes out to the road (I have public sewer) for about 3 hrs altogether. They were successful, thank god, and didn't leave a mess in my basement. The price was reasonable especially for being on a weekend and on short notice. I would call them again if need be and I highly recommend them!! Check them out!

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.