Thank you Abeita glass for your wonderful service on fixing my windshield I'm so happy with the…read moreservice I was given again Than Bernice Sanchez Albuquerque NM.

UNPROFESSIONAL CUSTOMER SERVICE 2006 GMC Sierra 1500…read more We met Ken Abeita, owner, and talked with him regarding replacing our cracked windshield and about how our drive side front power window goes up very slowly at times. He said he can order the specific OEM windshield we wanted and the intermittent power window issue is due to a motor-regulator going bad. He said he can repair both and instructed us to get the motor-regulator assembly from O'Reilly Auto Parts. We set an appointment for Saturday, 01/27/24 at 10:00 am. On Saturday we arrived at 10:00 am to find the bay doors shut and the office door barred close. We waited 15 minutes and no one came to the shop. We first called Ken and did not get an answer. We then texted him and still no response. At this point we decided to drive around town and returned 30 minutes later to still find the shop closed. We drove the 25 minutes one way back home. Once back home, I noticed a text response from Ken about one hour to one and half-hour later from whence we texted him. It stated that he was sorry, but an emergency came and to contact him to reschedule. On the following Monday, 01/29, I called hime and asked hime if everything was OK regarding the emergency (no response from Ken) and then rescheduled our appointment for Wednesday, 01/31/at 11:00 am. I asked him if he could work with us since Saturday turned into an inconvenience for us. He gave us a generous discount as compensation. This is what happened next: 1. Arrive at Abeita Glass Wednesday at 11:00 am. Ken said due to the bad weather parts for the appointment before me arrived from Albuquerque late. He asked me if could come back hour or hour and half later. 2. I get back to Abeita Glass at noon. Ken said his noon appointment arrived and will have to work on that first. I said to him that I have an 11:00 am slot and should go first. He apologized and asked if I could reschedule. I just said, "that is not going to happen." I did not pursue it since he did not know common courtesy that it was not worth doing business here. We were stiffed once maybe even twice. I cannot recommend this shop for any type of work.

Would not recommend tint work done on your vehicle, they left bubbles and lots of open space within…read morethe tint. I would rather go downtown to Gallup tinting just a heads up for future customers.

Need your windshield crack repaired before the crack expands? Go see Mario and Rico. They're the…read morebest! Fair and reasonable pricing. When my new blue Nissan Frontier windshield got cracked on hwy 40, my wife and I were led to Mario's. Honest, fair and fast reliable service. Got a windshield crack? Repair it at Mario's!

Had windshield replaced on brand new GMC Terrain, got my car back with scratches along the roof…read moreposts of the car, auto glass and construction claims it wasn't them that scratched the car, definitely don't take your car there to have your windshield replaced!!

What a great shop! The folks there are excellent and very professional. I've had more than 4…read morewindshields installed and they also did some work on my roof thumbs up!!!

Excellent Service, Excellent Information And Excellent Treatment With Customer Service!!! It Was A…read moreGreat Experience After A Bummer Getting My Windshield Cracked!!! I Would Definitely Recommend These Guys!!! Thank You So Very Much!!!

Gallup Custom Tinting had 2 weeks to order my windshield. I called and confirmed yet when I show…read morefor my appointment they tell me my windshield wasn't ordered

These folks provide EXCEPTIONAL. CUSTOMER SERVICE! Needed an immediate replacement to my rear…read morepassenger window. Called when they opened. They ordered and installed the same day! Everyone else said 1 to 4 days. Blown away by extra efforts to help the customer. Thank you Fred...much appreciated.

These guys are great. My son broke the glass in our china cabinet and they replaced it in half an…read morehour and were incredibly generous with their pricing.

Took my car to get a chip repaired. Noticed excess glue in a line going down from the repair. Wiped…read moreit off to reveal a big scratch. Asked the owner if it could be fixed and he said no. He kept making excuses, offered me a discount if I purchased a new windshield. He never denied that they scratched the window, instead he tried to convince us that they did us a favor by repairing the chip. A chip we paid them to fix without adding a deep scratch. He also kept saying that they had to drill the window and the drill has high RPMs, which can get out of control scratching the window. Never did he offer any reasonable solution like what you would expect an honest business to do. Please do yourself a favor and if you use this shop, don't pay until your satisfied with the results or find someone else, someone who values your future business and satisfaction.

I'm going to rate this business with a fake star, because it won't let me post . In my opinion I'm…read moregoing to rate this guy zero because he's fake. And, actually I am upset because I called this guy last week for quote for my jeep windshield, and I called him back yesterday to have the windshield ready for me. He said he still has it and will meet me and drop it off like Walmart parking lot. I waited all day in Farmington, I called and text and he never returned my calls. It was just a wasted day! what kind of person would do this, and how are going to earn your business if your ghosting people. I'm going elsewhere!!

This guy just took my money 235 buck for a windshield that I never got replaced been calling and…read moretexting him to get my mo ey back and he just ghosted me I guess thats why is fucking business name is called ghost glass cuz he'll just ghost you and take your money don't do it it's a waste of money I'm getting the authorities involved because this guy's a joke

Close down. This place is awful. Employee named Levi' is disrespectful to customers. He's the…read moremanager I believe. He pushed a female customer. Also this employees arguing in front of each other in front of customers. Video on tiktok for people to see. Levi is a disgrace. The tint work was also bad. Too many bubbles and dirt they refused to fix even though it had warranty. GO TO ANOTHER SHOP. Mario shop does good.

I got my windows tinted at this place and had to take it back a week later due to it having bubbles…read moreand missing tint in areas. They "fixed" the tint but it came out absolutely worst then the first time. I went to take it back for the 3rd time and the lead person Levi refused to work on my car. He said "I'm not f****** working on it! This is going to be the 3rd time." It wouldn't have been the 3rd time if he did it right the first time. Mind you l had warranty on the window tint and he still refused to work on it. This business is very unprofessional and lacks customer service. I would not recommend this place. One thing they're very good at is discrimination. Don't waste your money at this "WORST" tint place. I paid almost $400 dollars. Levi needs to work on his anger management. The owner Dominic needs to be more present at his business because he doesn't even know what's going on at his store. Levi is not the right person to have as a lead. He is very unprofessional and lacks empathy. He argues and cusses with his coworkers in front of customers and he also got into an altercation with a customer and pushed her.