DO NOT choose Alpenglow Dental!! My husband went in for an appointment today and said the receptionist was so rude and basically acted like he was a scumbag because we had a balance we knew NOTHING about. Turns out they dropped our insurance, Fed BCBS, back in February and failed to let us know. I called them and was basically yelled at and talked over when I did try to speak. They tried telling me that they sent several letters and emails (which we saw NONE of, EVER). When I was asked why we weren't told this information at our appointment in May, she just replied with "I can't tell you why somebody didn't say anything then." Mind you I was given an estimate on a procedure I was suppose to be getting this week, IN MAY with my CURRENT insurance! I asked her why we never received a call, especially if we had a balance and she responded with "we see 700 patients and can't call everyone". EVERY healthcare professional I've known would call you, especially if you had an unpaid balance. If you want poor communication, surprise bills, and people yelling at you, this is the right place for you! read more