My husband has a hearing impairment. We have been here a few times and he has used the…read moreteleprompters. Tonight, we saw a movie and tried three different teleprompters. None of them worked. We asked for the manager and she could have cared less. It's unbelievable. Why offer them if none of them work. She was not even slightly compassionate. If you have a hearing impairment, you are not welcome here. Save yourself the frustration. Go somewhere else. We have had great experiences at Fort Henry Mall at the NCG.

Every time we come here something is wrong. Last time we came up here and the screen wouldn't work,…read moreso we spent 2 hours up here and had to get a rain check because it was never fixed. We asked about refunds for concessions, since we spent $45 and were snapped at by the manager saying "you still ate your snack why would we refund that?" Thats fine, things happen. We weren't mad. This time we spent over $100 on tickets and concessions for 2 adults and 2 kids, and they are OUT OF FREAKING ICE!!!!!!! Manager couldn't care less. Once we got into the actual theater, it was doing the same thing it did last time the screen wouldn't work. You can hear the ads and commercials, but nothing is on the screen. My husband went out and told the manager (which was also the manger that had to issue our rain checks last time) that the screen wasn't working, and she snapped at him and said "it will be fixed by the time the movie is on." My husband said "okay well last time we were here, it wasn't fixed, and we spent 2 hours here for nothing." she said "oh well I don't remember that." Manager has been the absolute rudest human on the planet both times we have had encounters with her. I'm also attaching some videos of the absolute disgusting area around the drinks and walking to the theater. Workers just standing behind the counter that could have easily went out and cleaned up a little. We will be taking our business to NCG theaters in Kingsport from now on. Cleaner, cheaper and 100% better customer service.

We have been coming to this neighborhood old school theater for years now. I love the fact that…read morethere are new and old movies playing all the time. Movies have gotten too expensive that most people don't go see them anymore. That is not the problem here! They on purpose set. The ticket price is low and also snack prices as well so everyone can enjoy this experience. The owner is the one that actually does the tickets and popcorn and takes pride in his business. 10 out of 10. Highly recommend!

Very nice and authentic old school theatre. We happened upon this place during a fundraiser for the…read moreDesmond Dawes foundation. Everyone here was very nice. Getting your movie drinks and goodies was a breeze for having a lot of folks to serve and providing for this awesome fundraiser shows that their heart is in the right place. Theatre seats were updated and comfortable and the layout is very interesting. Something you must experience to understand.

This is a very wonderful theater.... It's made like the older style theatres.... Also offers UFC…read morefights once a month on the big screen ... much cheaper than renting the fight ! Plus you can enjoy it with friends !

I went to see King of Kings tonight. I am so glad that Legacy Theater is now playing Angel Studio…read morefilms. I saw Bonhoeffer at Thanksgiving and now another great production. Thank you Legacy for making a choice in our community to show Christian films. The theaters are always clean and have friendly staff. I continue to support Legacy Theater!